Grocemania
Grocemania is a company that provides grocery delivery services. They aim to make shopping easier for their customers by delivering groceries to their doorstep. With a wide range of shops and shopping options available, Grocemania ensures that their customers get the best products at the best prices. Their mission is to provide a convenient and hassle-free shopping experience for everyone.
Introduction to Grocemania
Grocemania is a grocery delivery service that was founded in 2016 in the United Kingdom. The company's mission is to make grocery shopping more convenient for customers by delivering products from local stores to their doorstep. What makes this company unique is their focus on small, independent shops rather than large chain stores.Services & products
Grocemania offers a wide range of products, including fresh produce, meat, dairy, and household essentials. Customers can browse products from local shops on the company's website or app and place an order for delivery. The company also offers same-day delivery for orders placed before a certain time.Location
Grocemania operates in several cities across the United Kingdom, including London, Birmingham, and Manchester. The company's delivery area includes a mix of residential and commercial areas, with many local shops and businesses nearby. Customers can easily access the service via public transportation, with several bus and train options within walking distance.Benefits
One of the main benefits of using Grocemania is the company's focus on supporting local businesses. By using the service, customers can easily shop from a variety of independent shops in their area, rather than relying on large chain stores. The company also offers competitive pricing and same-day delivery, making it a convenient option for busy customers.Good to know
Customers should be aware that there may be limited availability for certain products, depending on the availability of local shops. Additionally, some shops may have different pricing or product offerings than what is listed on the company's website.Reviews
Customers have praised Grocemania for its easy-to-use website and app, competitive pricing, and reliable delivery service. Many have also appreciated the company's focus on supporting local businesses and the community. Overall, the company has received positive reviews for its convenience and quality service.Amenities
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delivery -
online payment
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refunds
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express delivery
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cash on delivery
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subscription
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bulk ordering
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delivery tracking
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customer support
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contactless delivery
FAQ
What is your delivery fee and/or minimum order requirement?
Our delivery fee varies depending on the distance of the delivery location. We offer free delivery for orders over a certain amount, which varies by location. You can check the delivery fee and minimum order requirement on our website or mobile app before placing your order.What is your delivery radius, and do you deliver to my area?
Our delivery radius varies by location, but we strive to deliver to as many areas as possible. You can check if we deliver to your area by entering your zip code on our website or mobile app.What is the process for requesting substitutions or refunds for items that are out of stock or unavailable?
If an item is out of stock or unavailable, we will do our best to find a suitable substitution for you. If you are not satisfied with the substitution, you can request a refund for the item. You can do this by contacting our customer service team via phone, email, or chat.How do you ensure the freshness and quality of the groceries you deliver?
We work with trusted suppliers and ensure that our products are stored and transported at the correct temperature to maintain their freshness and quality. Our team also carefully inspects each item before it is packed for delivery to ensure that it meets our standards.What are the available payment methods for grocery delivery, and is my payment information secure?
We accept all major credit cards and PayPal for payment. Your payment information is securely processed through our website or mobile app, and we do not store any credit card information on our servers. We use industry-standard encryption to protect your payment information.Reviews
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Kelli N. Pace
Was surprised how quickly they delivered it, which took them less than half an hour!
18-06-2022
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Demaine Sho
This website should go through trading standards there robbing people for there money and putting there prices up c
18-06-2022
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Grace Guarrera
5 stars 🌟 we received our order quickly, all items were delivered. Appreciated the personalized note as well 🖤 good service
18-06-2022
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Ella Clarkson
My first time order never arrived so I asked to have the money refunded. This was approved by x2 members of the team. 5 weeks later and countless emails and messages sent on instagram which have all gone unanswered and I haven't received my refund. The customer service is disgraceful. AVOID!
18-06-2021
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Badman Billz
Terrible experience, they stole my money and didn't send my order. Customer service was terrible as they dont have a contact number only a chat that is automated. They don't reply to emails too. Scam company.
18-06-2021
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Owen Knowles
Can't get hold of anyone. My order has not arrived in 2 days. No offer of a refund, no idea where my items are. Do I report this company for fraud before I get a refund now?
18-06-2021
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BEARDED WORDSMITH
Grocemania took my order and then ... nothing. I had to spend more than twenty minutes contacting them via live chat before they even told me that my order wouldnt be fulfilled. Then they informed me my refund would take five working days to process. In conclusion, no order have to waste more time finding out why and then wait for my refund. The only thing they did quickly and with ease was take my money. Avoid.
18-06-2021
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grace@ometzgroup.co.uk Polette
Amazing customer service
18-06-2021
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Dan Farrell-Flynn
Fast and efficient, will use again
18-06-2021
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Ivan Kraye
Good service, fast delivery. Can't complain
18-06-2021
