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Computer Repair Services, Computer Support & Services, Computer Consultants, Security Services

greenwood-IT

GreenwoodIT is a leading provider of computer consulting, repair, and support services. They specialize in security services, computer hardware and software, and emergency situations. Their team of experts is dedicated to providing top-notch solutions to their clients' IT needs. Whether it's a small repair or a large-scale project, GreenwoodIT is committed to delivering exceptional service and results.

Introduction to greenwoodIT

greenwoodIT is a computer consulting and repair company that has been serving its clients since 2010. The company was founded by a group of tech enthusiasts who wanted to provide high-quality computer services to their community. What sets greenwoodIT apart from other companies in the industry is its commitment to customer satisfaction. The technicians at greenwoodIT are not only knowledgeable but also friendly and approachable, making it easy for customers to ask questions and get the help they need.

Services & products

greenwoodIT offers a wide range of computer services and products, including computer repair, data backup and recovery, network setup and maintenance, and virus removal. The company also provides security services to ensure that its clients' systems are protected from cyber threats. In addition to its services, greenwoodIT also sells computer hardware and software, including laptops, desktops, and accessories.

Location

greenwoodIT is located in the heart of downtown, just a few blocks from the city's main business district. The area is home to a variety of businesses, including law firms, accounting firms, and tech startups. Customers visiting greenwoodIT can expect to experience a vibrant and bustling atmosphere. The company is easily accessible by public transportation, with the closest options being the bus stop on 5th and Main (0.2 miles), the light rail station on 3rd and Pine (0.3 miles), and the train station on King Street (1.2 miles).

Benefits

Customers should choose greenwoodIT because of its dedication to providing high-quality services at affordable prices. The company's technicians are highly skilled and experienced, and they use the latest tools and techniques to ensure that their clients' systems are running smoothly. Additionally, greenwoodIT offers fast turnaround times and emergency services to ensure that its clients are never without the help they need.

Good to know

Customers should be aware that greenwoodIT does not offer on-site services. However, the company does offer remote support, which allows technicians to diagnose and fix problems without having to visit the client's location.

Reviews

Customers have praised greenwoodIT for its excellent customer service, fast turnaround times, and reasonable prices. Many customers have also commended the company for its expertise in dealing with emergency situations, such as virus attacks and system crashes. Overall, customers have expressed satisfaction with the quality of service provided by greenwoodIT.

FAQ

What types of computer hardware and software do you specialize in repairing?

At greenwoodIT, we specialize in repairing a wide range of computer hardware and software including desktops, laptops, servers, printers, and various operating systems such as Windows, Mac OS, and Linux.

Can you provide examples of previous emergency situations your company has successfully handled?

Yes, we have successfully handled emergency situations such as virus attacks, data breaches, system crashes, and network failures for various clients in different industries.

What is your response time for fixing computer issues?

Our response time for fixing computer issues depends on the severity of the issue. For critical issues, we aim to provide a response within 2 hours and for non-critical issues, we aim to provide a response within 24 hours.

Are your technicians certified or trained in specific computer repair techniques?

Yes, all our technicians are certified and trained in specific computer repair techniques to ensure that they are equipped with the necessary skills and knowledge to handle various computer repair issues.

What is your pricing structure for your computer consulting services?

Our pricing structure for computer consulting services depends on the scope and complexity of the project. We provide customized solutions to our clients and offer competitive pricing based on their specific requirements. We provide detailed quotes for all our services before starting any work.