Great Rail Journeys
Great Rail Journeys is a travel company based in York, England. They specialize in providing unique and memorable travel experiences through their various services, including cruise agencies, mountain cabins, tour agencies, tour operators, and travel agencies. With a focus on customer satisfaction, Great Rail Journeys offers personalized travel itineraries and exceptional customer service. Whether it's a relaxing cruise or an adventurous mountain getaway, Great Rail Journeys has something for everyone.
Introduction to Great Rail Journeys
Great Rail Journeys is a tour operator that specializes in rail travel. Founded in 1984, the company offers unique and exciting rail journeys around the world. What makes this company unique is its focus on the journey rather than the destination. They believe that the journey is just as important as the destination and strive to make each trip an unforgettable experience for their customers.Services & products
Great Rail Journeys offers a wide range of services and products for their customers. They offer escorted rail tours, independent rail tours, and tailor-made rail tours. Customers can choose from a variety of destinations around the world, including Europe, Asia, Africa, North America, and South America. The company also offers mountain cabin stays and river cruises to complement their rail tours.Location
Great Rail Journeys is located on the 4th and 5th floors of the HQ Building in Hudson Quarter, York, England. The area around the building is a bustling business district with many shops, restaurants, and cafes. Customers can expect to experience the vibrant energy of the city and enjoy the historic architecture and cultural attractions. The three closest public transportation options are York Railway Station (0.5 miles), York Bus Station (0.7 miles), and York Barbican (0.4 miles).Benefits
Customers should choose Great Rail Journeys because of their unparalleled expertise in rail travel. The company has been in business for over 35 years and has established itself as a leader in the industry. They offer a wide range of tours and itineraries to suit every traveler's needs and preferences. The company also provides excellent customer service and support, ensuring that each customer's trip is a success.Good to know
Customers should be aware that Great Rail Journeys is a specialized tour operator that focuses on rail travel. While they offer a variety of tours and activities, their main focus is on providing unique and exciting rail journeys.Reviews
Customers rave about their experiences with Great Rail Journeys. They praise the company's attention to detail, knowledgeable tour guides, and excellent customer service. Many customers say that their trip was the trip of a lifetime and that they would definitely travel with Great Rail Journeys again.FAQ
What services do you offer to help customers plan and book their cruise vacations?
We offer a range of services to help customers plan and book their cruise vacations, including personalized consultation with our travel experts, assistance with selecting the perfect cruise itinerary and cabin, and booking of all travel arrangements such as flights, transfers, and shore excursions.What is the cancellation policy for cabin reservations?
Our cancellation policy for cabin reservations varies depending on the cruise line and type of cabin booked. We recommend reviewing the cancellation policy at the time of booking, and we are happy to assist with any questions or concerns.Is there a grocery store or restaurant within a reasonable distance?
As a cruise agency, we specialize in helping customers plan and book their cruise vacations, and we do not have information regarding specific grocery stores or restaurants near cruise ports. However, we are happy to provide recommendations for dining and shopping options at various cruise destinations.What are your cancellation and refund policies?
Our cancellation and refund policies vary depending on the travel arrangements booked and the terms and conditions of our travel partners. We recommend reviewing the specific policies at the time of booking, and we are happy to assist with any questions or concerns.How do you ensure the safety and security of your customers while traveling?
We prioritize the safety and security of our customers while traveling by partnering with reputable cruise lines, hotels, and transportation providers that prioritize safety and security measures. We also provide travel insurance options and offer 24/7 emergency assistance to our customers while they are traveling.Reviews
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Sam White
26-04-2023
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tina briddon
26-04-2023
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Iain Russell-Jarvie
A modern hotel offering high quality accommodation and a good breakfast.
26-10-2022
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Ann Askey
GRJ send you on holidays where the itinerary changes at the last minute to the one you signed up for. They don’t do risk assessments on excursions, change hotels from the ones you’ve paid and looked forward to, they happily take your money from you for first class train travel yet give you second class with no refund. Oh and expect coach journeys….lots of long coach journeys….with no air conditioning
26-09-2022
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Bernadette Rhoden
Too big to care.
26-08-2022
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Christine
I booked the Simply Lake Garda trip with GRJ about six wks ago now and have had to call them on a few occasions since with queries I had. On two of those occasions I had the absolute pleasure of speaking with Daniel whose Customer Service was excellent. Daniel was warm, very friendly, answered all of my questions & reassured any concerns I had. He is a credit to Great Rail Journeys, once again "Thank you Daniel"
26-07-2022
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Sue Hopson
Little to No river cruising. Far too many people. Became seriously I'll.
26-06-2022
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Nigel Stewart
A good website offering many rail experiences.
26-06-2022
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JG
So far not very impressed
26-05-2022
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Mar Eee
26-05-2022
