Grayshott Surgery
Grayshott Surgery is a healthcare facility located in Hindhead, England. They specialize in providing medical services such as doctors and surgical centers. Their focus is on providing high-quality healthcare and medicine to their patients. Grayshott Surgery is committed to ensuring the well-being of their patients and providing them with the best possible care.
Introduction to Grayshott Surgery
Grayshott Surgery is a healthcare company based in Hindhead, England. The company has been in operation for several decades and has a team of experienced doctors who are committed to providing the best healthcare services to their patients. What makes Grayshott Surgery unique is their personalized approach to patient care, where each patient is treated as an individual with specific medical needs and requirements.Services & Products
Grayshott Surgery offers a range of medical services to its patients, including general consultations, health screenings, and vaccinations. The company also has a surgical center where patients can undergo various procedures, including minor surgeries and diagnostic tests. Patients can also purchase various healthcare products, such as vitamins and supplements, from the company's online store.Location
Grayshott Surgery is located in Hindhead, a small town in Surrey, England. The area is known for its beautiful countryside and is a popular destination for outdoor enthusiasts. The town has several small businesses, including shops, cafes, and restaurants, where visitors can enjoy local cuisine. The nearest public transportation options are the Hindhead bus stop, which is 0.3 miles away, the Haslemere train station, which is 4 miles away, and the Farnham train station, which is 8 miles away.Benefits
One of the main benefits of choosing Grayshott Surgery is the personalized care patients receive. The doctors take the time to get to know their patients and provide customized treatment plans that address their specific needs. The company also has state-of-the-art facilities and uses the latest medical technology to ensure that patients receive the best possible care.Good to Know
Customers should be aware that Grayshott Surgery operates on an appointment-only basis, and patients are advised to book appointments in advance to avoid long wait times.Reviews
Customers have consistently praised Grayshott Surgery for its friendly staff, knowledgeable doctors, and excellent facilities. Many patients have also noted the personalized approach to care and the attention to detail that sets Grayshott Surgery apart from other healthcare providers.FAQ
What precautions do you take to ensure patient safety and infection control?
At Grayshott Surgery, we take several precautions to ensure patient safety and infection control. Our staff members follow strict protocols for hand hygiene, use of personal protective equipment (PPE), and cleaning and disinfecting surfaces and equipment. We also screen patients for symptoms and exposure to infectious diseases before their appointments, and isolate patients who present with symptoms. In addition, we limit the number of visitors and encourage social distancing in our waiting areas.Can you provide information about the qualifications and experience of your surgeons?
Our surgeons at Grayshott Surgery are highly qualified and experienced. They are all registered with the General Medical Council (GMC) and hold relevant qualifications and certifications in their respective specialties. Additionally, our surgeons have years of experience performing surgical procedures and regularly attend training and continuing education courses to stay up-to-date with the latest techniques and technologies.What types of insurance do you accept?
We accept a range of insurance plans at Grayshott Surgery, including private medical insurance, self-pay, and NHS. Please contact our office to verify if we accept your specific insurance plan.What is your approach to patient care and communication with patients?
At Grayshott Surgery, we prioritize patient care and communication. We strive to provide personalized care to each patient, taking into account their unique needs and circumstances. We also believe in open and transparent communication with our patients, ensuring they are fully informed about their diagnoses, treatment options, and outcomes. Our staff members are always available to answer any questions or concerns patients may have.What is your availability for appointments and emergency situations?
We offer a range of appointment times at Grayshott Surgery, including early morning, evening, and weekend appointments to accommodate our patients' schedules. In emergency situations, we have a dedicated team available to provide immediate care and treatment. Please call our office if you have an emergency and we will do our best to accommodate you as quickly as possible.Reviews
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Neil Farnham-Smith (neilfs)
Update 2023: Having got off to a rocky start and my frustration initially, it appears that may have been an isolated event. Since the reception/office staff have been nothing but helpful. Proactive and really accommodating. They owned my complaint, explained how things went wrong and it was just unfortunate. So my revised review is reflective of consistent service. Previously: Complete lack of respect when it comes to managing their appointments, a real slap dash attitude to diary management. When they make a mistake, it is at their convenience with no regard to the time, energy and effort required to visit as to when they put things right.
28-02-2023
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P Hall
Good luck if you can get past the receptionists. Some seem to go out of their way to be difficult, rude, hang up on people and overly sharp on the phone. If I could give 0 I would.
28-12-2022
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Chris Boulton
Been using this surgery for years but sadly it’s gone down hill fast. The receptionists are rude, unsympathetic and have no idea how to manage appointments. You’re lucky if you can get yourself in with a months notice if you need anything remotely urgent. As an asthmatic they fail to understand the condition is life threatening and unfortunately I don’t know a month in advance that I’ll need antibiotics or be ill. The last straw was being told I couldn’t see a doctor because I’d hadn’t come in for an asthma review to learn how to use the inhalers I’ve been using for nearly 50 years. Avoid this surgery at all costs. Order your scripts online but even that it took them 3 attempts to validate my account properly. Just frustrating on all counts.
28-12-2022
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Colette Hill
Not only was I offered an appointment for next day, I declined as I do not regard my situation as urgent I was offered an appointment for 2 weeks ahead which is absolutely fine. Very helpful receptionist.
28-10-2022
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Jason Smith
I’ve been using Grayshott surgery for the past 12 years and never had an issue until recently. They have now adopted a policy that if you turn up 5 mins late for an appointment to see the nurse no matter whether it’s a legitimate excuse or not they will not see you and you have to make an alternative appointment at a later date. You are told this by a very officious receptionist. This happened to me the other day. My wife was also turned away for being less than 5 mins late at her appointment. We accepted the situation even though it was only 5 mins as we appreciate surgery time is important. So today I turned up 10 mins early and they kept me waiting for 25 mins without any valid excuse! Hypocritical!? Surely if a surgery is going to adopt such a draconian policy they should live by the timekeeping rules they enforce. Or is it one rule for them and another for their patients!?
28-10-2022
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IAN TAYLOR
Very good service
28-10-2022
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Julia Jacobs
28-09-2022
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Belle J
Signed up to the surgery as a new Paitent a few months ago, and so far very impressed with the staff and medical professionals. They’re busy, and it takes a while to get an appointment, but I believe that to be the case with all surgery’s in England at the moment. The staff are very helpful, and I’m grateful to be a patient here.
28-06-2022
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Elizabeth Lambert
I rang the surgery to speak confidentially to the senior partner about my concerns for a friends health and the receptionist wanted to know the patients name and who I was I said I was a friend to which the reply was “Only a friend” Newsflash Greyshott surgery friends who are in regular contact know when something is not right and will raise concerns to ensure they get help it’s called care and compassion. People matter. I explained I would only speak to the Senior Partner ( for reasons I can’t go into in this review) and left my name and telephone number the receptionist then said I will put you through to the practice manger to which I said please don’t I don’t want to speak to them and you giving someone other than the Senior partner my contact details and that is against my wishes and five minutes later I get a call from the assistant practice manager , once again I repeated that I had requested that only the Senior partner was to be given my contact details to call me and terminated the call. I cannot believe that my personal contact details were passed onto another member of staff when I had said they were not to be . So much for confidentiality. Shame on you !!!!!! And until this morning I had only positive things to say about this surgery it makes me really sad the way my request was ignored. Update The Senior Partner did ring me and he has taken my concerns for my friends welfare seriously and will deal with it and for that I am incredibly grateful. Thank you Dr Cavannagh for your kindness
28-05-2022
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Robert Rodwell
Receptionists belie general reputations by being kind and helpful. The doctors are caring too.
28-05-2022
