Grass Barbers
Grass Barbers is a company based in Mitcham, England that specializes in lawn care services, mulch suppliers, sod suppliers, household services, and agriculture. They are committed to providing their clients with high-quality services and products to ensure their satisfaction. With their expertise in the industry, Grass Barbers is a reliable choice for anyone looking for top-notch lawn care and agriculture services.
Introduction to Grass Barbers
Grass Barbers is a lawn care service company in Mitcham, England that was established to provide premium lawn services to households and businesses. The company was founded by a group of agriculture enthusiasts who are passionate about maintaining the beauty of lawns. What makes this company unique is their commitment to using eco-friendly products and techniques to keep lawns healthy and vibrant.Services & Products
Grass Barbers offers a wide range of lawn care services such as mowing, trimming, fertilizing, and weed control. They also supply high-quality mulch and sod to enhance the appearance of lawns. In addition, they offer household services such as pressure washing and gutter cleaning.Location
Grass Barbers is located at The Generator Business Centre, 95 Miles Rd, Mitcham CR4 3FH, United Kingdom. The area is known for its diverse range of businesses, including retail stores, restaurants, and professional services. Customers can expect a bustling and lively atmosphere in Mitcham. The nearest public transportation options are the Mitcham Tram Stop (0.3 miles), Mitcham Eastfields Train Station (0.5 miles), and Mitcham Junction Train Station (0.7 miles).Benefits
Customers should choose Grass Barbers because of their dedication to providing high-quality lawn care services using eco-friendly products and techniques. They also prioritize customer satisfaction and offer affordable prices. Their team of experts is well-trained and experienced in providing exceptional lawn care services.Good to Know
Customers should be aware that Grass Barbers only operates during specific business hours and may have limited availability during peak seasons. It's best to book their services in advance to avoid any inconvenience.Reviews
Customers have raved about the exceptional services provided by Grass Barbers. They appreciate the company's attention to detail and use of eco-friendly products. Many customers have also noted the team's professionalism and excellent customer service.FAQ
Can you advise me on the proper maintenance and care of the sod after installation?
Yes, we can provide you with detailed instructions on how to properly care for your sod after installation. We will give you advice on watering, mowing, fertilizing, and any other necessary maintenance tasks to ensure your lawn stays healthy and beautiful.What is your pricing structure?
Our pricing structure varies depending on the specific service you require. We offer competitive pricing and will provide you with a detailed quote before beginning any work. We believe in transparent pricing, so you know exactly what you are paying for.What is your availability for scheduling services?
We strive to be as flexible as possible with our scheduling to accommodate our customers' needs. We will work with you to find a time that works best for you and will do our best to accommodate any urgent requests.Can you provide references from previous customers?
Yes, we can provide you with references from our previous customers. We are proud of the work we do and stand behind the quality of our services. We believe that our satisfied customers are the best advertisement for our business.How do you ensure the quality of your mulch products?
We take great care in selecting and sourcing our mulch products from reputable suppliers. We also conduct regular quality control checks to ensure that our mulch products meet our high standards. We believe that quality is key to providing our customers with the best possible products and services.Reviews
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Dolly Eniola
Easily some of the best money i've spent this month. I needed the overgrown garden cleared to the soil in a new home. Booked online and got confirmation within minutes. They arrived as scheduled completed my back garden earlier than expected, and tidied my front porch with the extra time. Polite, professional and prompt. Couldn't ask for more.
18-05-2023
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Lue Dudman
I cannot express how happy I was with the services of Grass Barbers, Adam and Valdez were very professional and helpful, they arrived on time, got straight to the work I had requested to be done, they even did more than I had originally asked them to do. they cleared away all rubbish and would only leave once they knew I was entirely happy with what they had done, you do not get that with any companies these days, that's why I will be definitely will be using them again. Services: Grass seeding, Hedge trimming, Yard work
18-04-2023
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Kashif Javed
Rang about garden lawn care the guy over the telephone was rude and ended the call. Will not be using you ever and will deter people using you in the future!
18-03-2023
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Katy Hill
Service: Lawn mowing & maintenance
18-06-2020
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Valdas Čyžius
18-06-2020
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Linda Stanley
Excellent job. The oven sparkled when they had finished. Very pleased.
18-06-2020
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miraj ahmed
We are landlords of 3 properties in Surrey. Our life has been made much easier and less stressful by using Grass Barbers. Over the last few years we have found their work to be highest standards. Costs are fair and billing is efficient. I can’t fault them.
18-06-2020
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Jed Jed
DO NOT PAY UPFRONT. VERY POOR CUSTOMER SERVICE .AVOID AT ALL COST. I would give a negative rating if I could. I suspect that the good reviews on their website are fake or from friends.This is the worst company I’ve ever dealt with.They have no understanding of customer service. They would have stolen my money if I hadn’t paid by PayPal and escalated the problem by raising a dispute. Once they get your money you won’t get any response whatsoever from them. I booked online and paid upfront as the company insists on payment in advance about a month before my garden clearance.I received an email from them cancelling the appointment a day before the job citing ‘technical problems’. I was informed to contact them to arrange another appointment. I was unhappy as I had arranged the day off work weeks in advance as my job demands this to oversee the job. There were no weather issues so I wondered what the technical problem was.After sending multiple emails and making several phone calls requesting for them to rearrange the appointment I had no response from them.I decided to contact PayPal one and a half months after my payment because I was at risk of losing my money. After escalating the problem with PayPal, I miraculously received an email within 30minutes of my dispute escalation from the manager of Grass Barbers saying that they had been busy and not been able to answer calls or respond to emails. Really? For one and a half months by a company that only takes email bookings? He tried to play smart but dumb by offering 30% discount on the next 2 specific days after my escalation when the weather forecast had predicted very heavy rain all day as was the case. They obviously had the intention of cancelling or not turning up on the day because of bad weather. All gardeners check the weather forecast days in advance before a job so they would have been aware of this. When I pointed this out to the manager and also the fact that the company only takes email bookings so they would have read my emails requesting another appointment . Below is the best response I got from him after one and a half months of poor customer service. Hi John Thanks for your email and advise We currently have no availability to help on any other day. Sorry we can't help Ramunas There was no attempt to arrange anything although bad weather had been forecast.Fortunately I have now received a refund from PayPal. Thank God I used this method of payment. Advise for anyone wanting to book with this company ,think twice. Don’t be fooled by what I suspect are fake good reviews on their website. They are very unprofessional. There’s no one to talk to as all calls go to voicemail and they will not respond to your emails or call back. Save yourself the hassle and book with someone else. However if you decide to UNWISELY book with them then don’t pay upfront .If you do, then only pay using PayPal or a credit card if it’s above £100 because they will get your money back if things go wrong. UPDATED REVIEW Funny how there’s a sudden influx of good reviews to cover up your poor customer service. Let’s get the facts straight. It was PayPal who got my money back . How could you be ‘very sad ‘about my recent experience when you emailed me to say you could not help me now or in the future after one and a half months of poor customer service. Trying to make yourself look good to the public after the truth be told by offering a discount. You honestly think I will book with you again ? Please stop misleading the public.
18-06-2020
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Darlene C. White
Grass Barbers works hard to ensure your backyard or garden are in tip top shape. They pulled weeds and laid mulch down which completely opened up my backyard space. I look forward to working with them in the future!
18-06-2020
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Merna Dinkins
Great service, no complaints!
18-06-2020
