Grange Management
Grange Management is a property management company based in Godalming, England. They specialize in real estate and housing management services. With their expertise, they provide top-notch solutions to their clients' property management needs.
Introduction to Grange Management
Grange Management is a property management company that was founded in 2005. The company's purpose is to provide professional and efficient property management services to landlords and tenants. What makes this company unique is their commitment to providing exceptional customer service, their attention to detail, and their use of innovative technology to streamline processes.Services & Products
Grange Management offers a range of services that include property management, block management, and residential lettings. Customers can also purchase property through the company's estate agency services.Location
Grange Management is located in the town of Godalming in Surrey, England. Godalming is a picturesque town that is known for its historic buildings, independent shops, and beautiful countryside. The area is home to a number of small businesses, including cafes, restaurants, and boutique stores. The town is also well connected to public transportation, with the nearest train station, Farncombe, being just 1.5 miles away. Other nearby options include Godalming station (2 miles away) and Milford station (3 miles away).Benefits
Customers should choose Grange Management for their property management needs because of the company's dedication to customer service, their use of technology to streamline processes, and their commitment to providing efficient and effective management services. The company also has a team of experienced professionals who can provide expert advice on all aspects of property management.Good to Know
Customers should be aware that Grange Management is committed to maintaining high standards of service and professionalism. The company has a strict code of conduct that all employees must adhere to, and they are committed to treating all customers with respect and courtesy.Reviews
Customers have praised Grange Management for their professionalism, attention to detail, and commitment to customer service. Many customers have commented on the company's use of technology to streamline processes and make property management more efficient. Overall, customers have been impressed with the quality of service provided by Grange Management.Amenities
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on-site maintenance -
online payment system
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pet-friendly
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lease renewal option
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parking
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storage
FAQ
What types of properties do you manage?
We manage a variety of properties including residential, commercial, and industrial properties. Our portfolio includes single-family homes, apartment complexes, retail spaces, office buildings, and warehouses.How do you handle maintenance requests and repairs?
We have a dedicated maintenance team that responds to maintenance requests and handles repairs promptly. Tenants can submit maintenance requests through our online portal, by phone, or by email. We also conduct regular property inspections to identify any maintenance issues before they become major problems.What is your fee structure for property management services?
Our fee structure varies depending on the type of property and the level of service required. We offer a range of packages that include everything from rent collection and tenant screening to full-service property management. Our fees are competitive and transparent, and we always work with our clients to find a package that meets their needs and budget.How do you screen and select tenants?
We have a thorough tenant screening process that includes a credit check, employment verification, and rental history check. We also conduct a criminal background check and verify references. Our goal is to find high-quality tenants who will pay rent on time, take care of the property, and be a good fit for the community.What is your process for handling late rent payments or evictions?
We have a strict rent collection policy that includes late fees for overdue rent. If a tenant falls behind on rent, we will work with them to set up a payment plan and get back on track. If a tenant fails to pay rent or violates the terms of their lease, we will initiate the eviction process in accordance with local laws. Our goal is always to resolve any issues quickly and fairly, while protecting the interests of our clients.Reviews
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deby carter
Dreadful customer service & bad management! I've tried countless times to try and get a reply to an issue we have with a large row of leylandi trees that were planted by Grange Management's builders when the flats were first built back in the 90's. These trees are around 6-8 metres tall x 6-8 metres wide and are now encroaching our homes, damaging our fences and generally causing damage everywhere. This is illegal! I had one reply3 months ago and since then absolutely nothing and when I contact them, I get nothing back. I'm now about to go into the process of talking to our Solicitors to get these trees trimmed down to half their size! If they had been maintained correctly, we wouldn't have this issue.. To not even get an answer to my 2 emails is just plain rude. Update 20/4/23: someone eventually got back to me & asked me for more pictures yet again, then said they'd do the work but had to write to each house and check for birds nests..None of this was done and some contractors turned up last week with no notice whatsoever and did half the work..I then received an email back tracking saying they aren't going to do our sides now because it's already cost them £5k and they didn't see why the tennants should have to pay!! .Rubbish!! They didnt even do a whole days work due to the weather and a car being in the way..Totally imcompentant company..Don't use!
28-04-2023
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Tshayo Azriel
Incompetent people- our lift has been out for over three weeks and the refuse to call us back and give us an update of when it will be fix. It is the only lift in the building of 6 floors. They have been informed of the many people who are unable to go down the stairs and still no resolution. Disgusting.
28-02-2023
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Mohammad Da
The worst management that I ever seen ,they do not answer to any repair just asking service charge ,Poor cleaning ,they sub contract our service to KAS which has one technician and no further staff and lots of property ,our property left unsecured for 3 month now and no action had been taken
28-08-2022
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Nina Willis
Always provided with a friendly and efficient service.
28-07-2022
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Karen Henderson
Deborah and Georgina are easy to talk to ans very helpful
28-05-2022
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David Bretherton
They don't communicate and don't Care in their management
28-05-2022
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OperationSleepyWeasel
Grange are understaffed and overwhelmed. They are good when you have their attention but they regularly don't respond to emails and have to be constantly chased to get anything done. There is a very long wait for contractors - which are sent from long distances away. Grange have no logging system for repair jobs or emergency out of hours support - you send emails or leave messages at the office which are often unreturned or ignored. We have a huge backlog of repairs and Grange haven't responded to my last 3 emails on the subject.
28-05-2022
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Inkster
28-05-2022
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Dennis Arguna
Don't know. They don't reply.
28-05-2021
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Victor
Thank you Deborah N. for being very helpful and quick to reply to any query.
28-05-2020
