Grange Jaguar Hatfield
Grange Jaguar Hatfield is a company located in Hatfield, England. They specialize in providing a variety of services related to cars, boats, and motorcycles. Their offerings include auto sunroof shops, McLaren dealers, trailer repair shops, auto brokers, auto parts stores, car accessories stores, car dealers, car stereo stores, and Jaguar dealers. In addition, they also offer electronics and shopping services.
Introduction to Grange Jaguar Hatfield
Grange Jaguar Hatfield is a luxury car dealership that specializes in selling high-end vehicles like Jaguar and McLaren. The company has a rich history of providing top-notch services to its customers since its inception. What makes this company unique is its commitment to offering exceptional customer service and providing a personalized experience to every customer who walks through their doors.Services & Products
Grange Jaguar Hatfield offers a wide range of services, including the sale of new and used luxury cars, repairs, maintenance, and customization services. Customers can buy a variety of vehicles, including cars, boats, and motorcycles, from this company. Additionally, they have an extensive selection of car accessories, car stereo, and auto parts stores.Location
Located in Hatfield Business Park, Mosquito Way, Hatfield AL10 9US, United Kingdom, Grange Jaguar Hatfield is surrounded by other shops and businesses, including auto sunroof shops, trailer repair shops, and auto brokers. The area is easily accessible by public transportation, and the closest options include the Hatfield Train Station (1.5 miles), Hatfield Bus Station (1.3 miles), and the University of Hertfordshire Bus Stop (0.5 miles).Benefits
Customers should choose Grange Jaguar Hatfield because of their exceptional customer service, their extensive selection of luxury vehicles, and their commitment to providing a personalized experience to every customer. Additionally, the company offers competitive pricing and financing options, making it easier for customers to purchase their dream cars.Good to know
Customers should be aware that Grange Jaguar Hatfield specializes in selling luxury cars and may not be suitable for those looking for budget-friendly options. However, the company does offer financing options to make it easier for customers to purchase their dream cars.Reviews
Customers have highly rated Grange Jaguar Hatfield for their exceptional customer service, knowledgeable staff, and extensive selection of luxury vehicles. Many customers have praised the company for their personalized experience and commitment to going above and beyond to meet their needs.Amenities
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installation
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repair
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customization
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replacement parts
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free consultation
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showroom
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test drive
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financing
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service department
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parts department
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courtesy shuttle
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complimentary refreshments
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wi-fi
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lounge
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car wash
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detailing
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pick-up and delivery
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towing
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diagnostics
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tire change
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oil change
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brake repair
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battery replacement
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upholstery repair
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welding
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hitch installation
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alignment
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paint job
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leather seats
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heated seats
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navigation system
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sunroof
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cruise control
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remote start
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tow package
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alloy wheels
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power windows
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power locks
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backup camera
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bluetooth
FAQ
What is your process for handling disputes or issues that may arise during the transaction?
At Grange Jaguar Hatfield, we take any disputes or issues that may arise during a transaction very seriously. We have a dedicated customer service team that is available to address any concerns or complaints. We will work with our customers to find a resolution that is satisfactory for everyone involved.Do you offer installation services for all types of sunroofs?
As a Jaguar dealership, we offer installation services for Jaguar sunroofs. However, we may be able to provide installation services for other types of sunroofs on a case-by-case basis. We encourage customers to contact us directly to discuss their specific needs.What is the warranty for the installation and the sunroof itself?
At Grange Jaguar Hatfield, we offer a warranty for both the installation of the sunroof and the sunroof itself. The length of the warranty may vary depending on the specific product and service. We encourage customers to contact us directly to discuss warranty options.Can I test drive a McLaren before making a purchase?
Yes, we offer test drives for McLaren vehicles. We believe that test driving a vehicle before making a purchase is an essential part of the car buying process. We encourage customers to contact us directly to schedule a test drive.How long does the installation process typically take for a car stereo system?
The length of time it takes to install a car stereo system can vary depending on the specific product and service. We encourage customers to contact us directly to discuss their specific needs and to get an estimate of how long the installation process may take.Reviews
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Mathew Clarke
Amazing service! The team at hatfield really go above and beyond to help,support and accommodate the customer needs
15-06-2023 -
Queen
Great service all the time everytime on time.
14-06-2023 -
MissScubabird
Superb customer service today. I’m embarrassed to admit this. My F-Pace had completely run out of diesel exhaust fluid. I didn’t know until I saw the warning that the car wouldn’t start again without being refilled Had a panicky drive to the nearest Jaguar dealer which was Grange Hatfield. I was in and out in less than 20 minutes. Dan was amazing and I’m so grateful to him. I’m ditching my usual Jag dealer for servicing and will use Grange Hatfield instead in future ⭐️⭐️⭐️⭐️⭐️
11-06-2023 -
Hania Ben
I dealt with Pete in sales, 5* customer service. Initially went in to discuss the car I was looking for and my must haves, he emailed me every time something came in that was within my specifications. Lovely guy and a pleasure to do business with. Thanks Pete.
04-06-2023 -
L T
Avoid I received a full refund however this is the complaint I lodged... I went to the Hatfield dealership to test drive and potentially buy a 2018 ipace HSE 1st edition and 20 mins in it started juddering and had a red light come on the dash with "restricted performance" and a tortoise symbol. We were then picked up and given another vehicle so that we could get back to the dealership; where Sergio said that they had resolved the issue. So we went for another test drive and the car was OK. I repeatedly asked for evidence that they performed a diagnostic however Sergio said that they can't offer it in paper form. Although I was very sceptical, I ended up buying the car the following day knowing that although I did not trust what he was saying , the car is under warranty and so Jaguar are duty bound to resolve any issues. On Tuesday evening the same shuddering issue happened again and so I took it upon myself to find out what the issue could be - I looked on TopIX website and discovered that the vehicle had an outstanding issue "H288" which had not been resolved - so ultimately the car should not have been sold to me and I should certainly not be ferrying my children to and from school. Furthermore the engineer found other fault codes P0C76.85 P0C76.85 P304E.A2 . P0071.00 - this further suggests that Sergio did not have the car go through a diagnostic as he had claimed. If these issues are not serious enough, there is more. I called Jaguar Assist on Tuesday morning as I needed help to charge the car. Upon calling them they said they couldn't help me as the car wasn't taxed and so they could not come out to deal with the issue. Obviously this caused me great stress and was a waste of my time. Furthermore, to add insult to injury Sergio said that he would personally deliver me a charge cable which never did happen - and upon me calling him the next day he spoke to me in the most appalling nonchalant manner ... and I am happy to provide a verbatim transcript should you require. This purchase has been a disaster in every sense and the worst (and most dangerous) buying experience I've ever had - and property aside, it's bizarrely for my most expensive purchase to date. So to this end I have been left with no option but to speak with Citizens Advice who advised to seek legal counsel for at the very least knowingly selling me a faulty untaxed vehicle and endangering the lives of not only me and my family but those of other road users.
18-04-2023 -
Ian Winter
Booked in for first service, free under an approved used deal, although bout at a different dealer. Also asked for some warranty work to be done. No courtesy cars so I will have to be wait but can live with that. Arrive to find I have to prove the free first service, but not questioned before I got there. Can't do the warranty work today, need to rebook it. Valeter goes off to lunch when car needs washing so it was half washed by someone else who really shouldn't have bothered. Two stars might be too generous. I won't be rushing back.....ever.
18-04-2023 -
Owen Heathfield
Yesterday I took my jaguar car in for service & once again Grange didn't let me down, why is it every time I take my car fort either a repair or service it comes back either not repaired or defective after the service. This time they reached a new high in bad service. first & this is the minor point they charged me for something they didn't do then there was the service job that apparently needed doing to my car now it's six years old, new brake hoses & brake fluid. One collecting the car I ended up with a car with seriously inferior brakes to the one I took in to them in the morning. It's gone back now and put right after I gave them my opinion of the service I continuously getting from them. All I can say if you take your car there beware.
18-04-2023 -
Wissam Al Ahmad
Avoid at all cost. This company insists on causing issues with everything. They want me to wait 3hrs for MOT that was booked (MOT while u wait)
18-03-2023 -
Darren Nash
18-02-2023 -
Clive Beal
If you've got time to waste to look at cars and watch TV definitely go here if you want to actually buy a car don't waste your time. I've been here on two separate occasions and both times not even come close to a conversation with a sales person. I spoke to the receptionist on arrival and to be fair to her she was the only one that came to check if anyone had been to see me yet after 20 mins of sitting there. I left in the end and went to Audi where I was seen in minutes
18-01-2023