Gospel Lane Post Office
Gospel Lane Post Office is a multi-service center located in Birmingham, England. They offer a wide range of services including shipping and mailing, foreign exchange, greeting card shops, and publishing. In addition, they also provide services for local and regional government offices, public sector and society, and transportation and shipping. Gospel Lane Post Office is committed to providing excellent customer service and meeting the needs of their clients.
Introduction to Gospel Lane Post Office
Gospel Lane Post Office is a government-owned post office located in Solihull, Birmingham, England. The company was established with the purpose of providing quality postal services to the local community. The post office has been serving the community for many years and has built a reputation for its reliable and efficient services. What makes this company unique is its commitment to providing excellent customer service and ensuring customer satisfaction.Services & products
Gospel Lane Post Office offers a wide range of services and products to its customers. The post office provides traditional postal services such as sending and receiving letters and parcels, as well as offering foreign exchange services. Customers can also purchase greeting cards, stationery, and other office supplies. Additionally, the post office provides printing and publishing services, including photocopying and laminating documents.Location
Gospel Lane Post Office is located in a busy area of Solihull, Birmingham. The area is home to many local government offices and organizations, as well as shops and shopping centers. Customers can expect to experience a vibrant and bustling atmosphere in the area. The post office is easily accessible by public transportation, with the closest bus stops being Gospel Lane (Stop GA), Gospel Lane (Stop GB), and Gospel Lane (Stop GC), all within a 5-minute walk from the post office.Benefits
Customers should choose Gospel Lane Post Office instead of other companies in the same industry because of its commitment to providing quality services and excellent customer service. The post office offers a wide range of services and products, making it a one-stop-shop for all postal and office needs. The staff at the post office are highly trained and knowledgeable, ensuring that customers receive the best advice and assistance.Good to know
Customers should be aware that Gospel Lane Post Office is a government-owned post office and therefore follows strict guidelines and regulations. The post office is committed to providing secure and reliable services to its customers, and as such, may require additional identification or documentation for certain services.Reviews
Customers have praised Gospel Lane Post Office for its efficient and friendly customer service. Many customers have noted that the staff at the post office are knowledgeable and helpful, providing excellent advice and assistance. Additionally, customers have appreciated the wide range of services and products offered by the post office, making it a convenient option for all postal and office needs.Amenities
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online application -
parking
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wheelchair access
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public transportation
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online services
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wi-fi
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public restrooms
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internet access
FAQ
What services does your government office provide to the public?
We are not a government office, but a post office. As a post office, we provide a variety of services to the public including domestic and international mailing, package shipping, passport applications, and more.Can I customize the message or design of the card?
Yes, we offer customizable greeting cards where you can choose the design and message.Can you provide references or testimonials from past participants and their families?
As a post office, we do not work with foreign exchange student organizations or provide services to families in that capacity.What is your return policy for greeting cards?
We do not accept returns on greeting cards unless there is a defect in the product.How does the local government office handle public records requests?
As a post office, we do not handle public records requests. It is best to contact your local government office directly for information on how they handle public records requests.Reviews
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Asad Kamran
The old guy is crafty and dishonest. If you ask how much it costs to send an item he will only tell u the most expensive options. I posted a small parcel which according to the Royal Mail website could be sent for as little as around 6 pounds through tracked 48. Instead he told me the cheapest is £11 then proceeded to send it special delivery 1st class. On top of all of this he called me cheap for asking for the prices, which he lied about anyway. I have filed a formal complaint with the post office online. And this branch will be investigated. AVOID AT ALL COSTS and report online it’s takes 2 minutes and is the only way they will learn In response to the owner: its called Tracked 48 and is £5.15 on the website. so you explain how its okay to send it first class special delivery.
19-05-2023
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Valerie Johnson
I’ve used the Post Office counter services regularly for the last 5 years as so many branches of my bank have closed. I personally find everyone helpful and efficient, and the extended hours including Sundays is amazing when banks in Solihull close so early. It’s local and you can usually park right outside.
12-05-2023
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Dale Cumberbatch
12-05-2023
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Jason Morris
A Post Office is located inside this One Stop, friendly and helpful staff.
26-04-2023
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SANDEEP CHAUHAN
The post office is closed despite the fact it shows open on the post office website. To understand how and why the reason provides is really absurd as they are stating today (29th March as last working day of the month) and don't have any logic to explain how can we avoid this disappointment again. And yes, they don't make the rule and neither aware of it.
26-04-2023
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Daniel Hathaway
The worst customer service in the history of the industry
26-03-2023
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Khalid Saifullah
Rude owner, always overcharging for post stamp
26-03-2023
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Dan A
Friendly staff. Always use the out of hours Post Office service as it’s the only one open beyond 6pm. Clean and tidy store.
26-01-2023
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Rama Natarajan
The elderly man behind the post office counter was so rude today. No respect whatsoever for the customers. After our stationary purchase, there was a heavy shower. We could not step out.Hence We were browsing the magazine section to see if we buy anything or not. But alas “ he walked up to us from behind the counter and said we were “misusing” the magazine section and should not browse! We have never heard of such a thing even in big stores like waterstone. Very bad and arrogant attitude.
26-01-2023
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Rukhsar Khan
The old man behind the post office counter either needs to retire, or take a lesson in customer service. Such a rude, miserable old man and looks fed up of his life when serving his customers. I live round the corner from this post office but will now be boycotting and going to Shirley road instead. Follow the "rules" all you like but your customers are the reason your shop is running, so atleast TRY to talk to them with abit of respect. Will not be coming back to this place, I'd give them zero stars if I could.
26-10-2022
