GoodOaks Homecare
GoodOaks Homecare is a home care service agency based in Poole, England. They provide a range of services including home help, healthcare and medicine, and household services. Their team is dedicated to providing high-quality care to their clients in the comfort of their own homes. GoodOaks Homecare is committed to improving the quality of life for those in need of their services.
Introduction to GoodOaks Homecare
GoodOaks Homecare is a UK-based company that specializes in providing home care services. The company was founded with the mission of improving the quality of life for those who need assistance with daily living activities. What makes GoodOaks unique is their commitment to providing personalized care plans to meet the specific needs of each individual client.Services & products
GoodOaks Homecare offers a range of home care services, including personal care, household services, and companionship. Personal care services include assistance with bathing, dressing, and grooming, while household services include meal preparation, light housekeeping, and laundry. Companionship services provide clients with emotional support and social interaction.Location
GoodOaks Homecare is located in Poole, a coastal town in Dorset, England. The area is known for its beautiful beaches and natural beauty. In addition to home care services, customers can find a variety of businesses in the area, including restaurants, shops, and entertainment venues. The closest public transportation options are the Poole bus station, Poole railway station, and Poole Quay bus stop, all within 2 miles of the company.Benefits
Customers should choose GoodOaks Homecare because of their commitment to providing high-quality, personalized care. The company's team of experienced caregivers are dedicated to improving the lives of their clients and ensuring their safety and well-being. GoodOaks also offers flexible scheduling options and competitive pricing.Good to know
Customers should be aware that GoodOaks Homecare is committed to maintaining the highest standards of care. All caregivers are thoroughly screened and trained, and the company is regulated by the Care Quality Commission.Reviews
Customers have consistently praised GoodOaks Homecare for their compassionate and professional care. Many have noted the personalized attention and flexibility provided by the company's caregivers, as well as their dedication to improving the quality of life for their clients.FAQ
What types of household services do you offer?
We offer a range of household services, including cleaning, cooking, laundry, grocery shopping, and running errands. We can also provide personal care, such as assistance with bathing, dressing, and grooming.Are your employees licensed and insured?
Yes, all of our employees are fully licensed and insured. We take great care to ensure that our team members are qualified and experienced to provide the highest level of care and support to our clients.Can you provide references from current or former clients?
Absolutely, we are happy to provide references from current and former clients upon request. We are proud of the relationships we have built with our clients and the quality of service we provide, and are confident that our references will speak to our dedication and expertise.How do you handle scheduling and cancellations for home help services?
We understand that schedules can change, and we strive to be as flexible as possible in accommodating our clients' needs. We work with each client to establish a regular schedule that works for them, and we are always happy to adjust the schedule as needed. If a cancellation is necessary, we ask that clients provide as much notice as possible, so that we can adjust our schedule accordingly.How do you ensure client privacy and confidentiality?
We take our clients' privacy and confidentiality very seriously. All of our team members sign confidentiality agreements, and we take steps to ensure that client information is kept secure and confidential. We also work closely with our clients and their families to develop care plans that are tailored to their specific needs and preferences, and we respect their privacy and autonomy in all aspects of their care.Reviews
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Simonas Stanevicius
28-04-2023
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Sobi Ka
28-05-2022
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Mónika Rajczi
28-05-2021
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Norma Corrall
Absolutely marvellous service and care, always with a smile. Lovely people
28-05-2020
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neil springham
28-05-2020
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Sonja Manning
I have received care from goodoaks for 5 years. The care I receive is outstanding the carers show me respect and dignity and are so compassionate. They brighten up my days. The carers receive good quality training which really shows in the care they provide. The office team are very friendly when I phone and are so willing to help. The care generally comes from the heart at goodoaks. I highly recommend this care agency. I know I would not use any other.
28-05-2020
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chloetaylor86
I am writing this review on my short but recent experience with Good Oaks. Unfortunately I was not able to complete the full recruitment process as I had unexpected commitments which meant I couldn't start work with them, but the short time that I was there I was impressed. The staff are very friendly and it definitely had a homely feel about the place. The training was relevant and interesting and I love the fact that the company has grown from just two men, wanting to achieve higher standards for the elderly needing care and the staff that support them.
28-05-2020
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B D
It could be a good caring company if it wasn't for the constant staff shortages and pressure on staff to do overtime. Exhausted people can not deliver good quality care.
28-05-2020
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Iris Vaughan
Good Oaks has been looking after my mother for the past three years and they've made a fantastic difference to her quality of life. The carers are friendly and professional and she really looks forward to seeing them.
28-05-2020
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Stephanie Ashton
Brilliant staff who are well led and always go the extra mile!
28-05-2019
