Golding Homes Head Office
Golding Homes Head Office is a company based in Maidstone, England. They specialize in providing housing services and are associated with various non-governmental organizations and housing societies. They also offer income tax help associations and office cleaning services. Additionally, they are involved in the machinery and equipment sector. Golding Homes Head Office is committed to serving the public sector and society through their various associations and departments.
Introduction to Golding Homes Head Office
Golding Homes Head Office is a housing society based in Maidstone, England. The company was founded with the purpose of providing affordable and quality housing to the people of Maidstone. Golding Homes has been serving the community for over 20 years and has become a trusted name in the housing industry. Their unique approach to affordable housing sets them apart from other housing associations and societies.Services & products
Golding Homes Head Office offers a range of services to their customers. They provide affordable housing options for families, individuals, and seniors. They also offer maintenance and repair services for their properties. In addition, Golding Homes has a number of programs aimed at helping their tenants, including income tax help associations and scout homes.Location
Golding Homes Head Office is located in the heart of Maidstone, a bustling town in the county of Kent. The area surrounding the office is home to a number of businesses, including office cleaning services and furnace repair services. The town is easily accessible by public transportation, with the three closest options being Maidstone East Railway Station (0.8 miles), Maidstone Barracks Railway Station (1.0 mile), and Maidstone West Railway Station (1.1 miles).Benefits
Customers should choose Golding Homes Head Office because of their commitment to providing affordable and quality housing. The company is dedicated to serving the community and has a number of programs in place to help their tenants. Golding Homes is also a non-governmental organization, which means that they are not motivated by profit, but rather by their desire to serve the community.Good to know
Customers should be aware that Golding Homes Head Office is a housing association and not a department of motor vehicles or a housing utility company. They do not provide machinery and equipment or household services, but rather focus on providing affordable housing options and programs to help their tenants.Reviews
Customers have praised Golding Homes Head Office for their commitment to affordable housing and their helpful staff. Tenants have also appreciated the maintenance and repair services provided by the company. Overall, Golding Homes has received positive reviews from their customers.FAQ
What specific cleaning services do you offer for offices?
We offer a range of cleaning services for offices including dusting, vacuuming, mopping, cleaning windows, and sanitizing restrooms. We can also provide specialized services such as carpet cleaning and hard floor maintenance. Our team can work with you to create a customized cleaning plan that meets the unique needs of your office space.How are disputes among residents resolved within the society?
We have a formal dispute resolution process in place for residents within our housing societies. This process involves mediation and arbitration to find a fair and mutually agreeable solution. Our goal is to ensure that all residents feel heard and that issues are resolved in a timely and respectful manner.What is the budget range for public sector/society projects that Scout Homes typically takes on?
The budget range for our public sector/society projects can vary depending on the scope and complexity of the project. However, we work closely with our clients to ensure that we provide competitive pricing that is based on their specific needs and budget.What is your pricing structure for furnace repair services and are there any additional fees or charges?
Our pricing structure for furnace repair services is based on a flat fee for diagnostic services and an hourly rate for repairs. We do not charge any additional fees or charges unless the client requests additional services or materials. Our goal is to provide transparent and affordable pricing for our clients.How do you handle and respond to emergency situations or utility outages?
We have a dedicated team that is available 24/7 to handle emergency situations and utility outages. Our team is trained to respond quickly and efficiently to ensure the safety and well-being of our residents. We work closely with local utility companies to resolve any outages as quickly as possible.Reviews
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Julie Clare
Had to call today phone answered very quickly and a lovely lady called Becky dealt with my problems from start to finish. She is a credit to you, polite helpful,friendly and caring thank you Becky.
12-05-2023
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Julia 369
Great. Staff are amazingly helpful. If they're busy you can select a call back to save waiting on hold.
26-03-2023
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Bridget Simmonds
Poor customer service, leave elderly tenants with no heating or hot water, happy to take their money but don't provide a service. Trying to get hold of anyone is impossible
26-03-2023
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jane follett
I've been complaining about serious damp and mould for over a year it's damaged clothes furniture furnishings etc keep being told it was caused by ventilation I had thermal imaging Done on property which showed heat escaping from the entire property and cgap around front door emailed 3 times for update no respose will be contacting CAB
26-02-2023
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Tom Foulds
Just moved into our new bungalow and a number of repairs were reported. I have to say how efficient and responsive Golding Homes were in responding to our requests.
26-02-2023
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Rambo
Takes hours to get through on phone to report a repair and to report an emergency! Took 3 days for emergency repair to be done to boiler last week after being told on first phone call it’ll be done within 24hours, I didn’t even hear back so reported it for 2nd time and same thing happened nothing heard back even though told it’d be with 24 hours so had to report it for the 3rd time as again as emergency and 3 days later it’s done but I’m having to report it as emergency repair again 6 days later as it’s broken again as not done correctly first time! So What happens if a pipe bursts?…you have to wait hours to get through to report it on telephone while the house is flooding and and possibly 3 days until an emergency plumber/ gas engineer arrives??? The house had an electrical test 14 days ago and within the time of moving in just days after this electrical test I’ve found a socket hanging off wall and only one fixing screw, plus a 16” large hole in plasterboard wall in kitchen with exposed wires and another leaking pipe, also a leaking radiator pipe, a front door that doesn’t lock, a boiler that has stopped working for the 2nd time in a week after not being fixed properly it’s still lost pressure and has a leaking filling loop pipe which the repairman didn’t even notice so now I’m waiting again for the emergency repair on a boiler that’s not working with a leaking filling loop! Had to complain and contact housing ombudsman as goldings are an absolute shambles of a housing association! The worst when it comes to repairs getting sorted!
26-02-2023
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Klaire Wave
Masters at the art of fobbing off. Even the smallest of issues takes multiple calls to even start to get looked at. The girls on the phone line are very friendly and make you think it is going to be passed on and you will "get a call back". The issues lies with the so-called housing officers who are strangely are always "out of the office" or "in a meeting".
26-02-2023
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Ella-May Freeman
If I could get no stars I would. No care whatsoever
26-02-2023
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Sharon Freeman
After 3 weeks of a problem and lack of communication one member of staff Maxine dealt with issue promptly and efficiently .thank you Maxine
26-02-2023
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Lee Garrett
Unresponsive service.
26-02-2023
