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Fireplace Stores, Chimney Services, Wood Stove Shops

Glowing Embers

Glowing Embers is a company based in Braintree, England that specializes in chimney services, fireplace stores, and wood stove shops. They also offer building and construction services, as well as machinery and equipment. Glowing Embers is dedicated to providing high-quality products and services to their customers.

Introduction to Glowing Embers

Glowing Embers is a reputable company that provides exceptional chimney services, fireplace stores, and wood stove shops. The company has been in business for several years and has established itself as a leader in the building and construction industry. Glowing Embers is unique because of its commitment to providing high-quality services and products to its customers.

Services & Products

Glowing Embers offers a wide range of services to its customers, including chimney sweeping, lining, and repairs. The company also provides fireplace installation, maintenance, and repair services. In addition, Glowing Embers has a variety of wood stoves and accessories available for purchase.

Location

Glowing Embers is located in Braintree, England, in an area that is home to several other building and construction businesses. Customers can expect to experience a welcoming and professional atmosphere when visiting the company. The closest public transportation options to Glowing Embers are Braintree Station (1.6 miles), Braintree Freeport Station (2.2 miles), and Cressing Station (2.4 miles).

Benefits

Customers should choose Glowing Embers because of the company's commitment to providing exceptional services and products. The team at Glowing Embers is highly skilled and experienced, and they take pride in their work. Additionally, the company offers competitive pricing and excellent customer service.

Good to Know

Customers should be aware that Glowing Embers only uses high-quality materials and products in their services. This ensures that customers receive the best possible results.

Reviews

Customers have consistently given Glowing Embers positive reviews for their professionalism, quality of work, and excellent customer service. Many customers have commented on the team's attention to detail and their ability to provide solutions to even the most complex problems.

Amenities

  • amenity
    fireplace
  • amenity
    chimney cleaning
  • amenity
    chimney repair
  • amenity
    chimney inspection
  • amenity
    chimney sweeping
  • amenity
    chimney relining
  • amenity
    flue lining
  • amenity
    chimney cap
  • amenity
    chimney liner
  • amenity
    firebox repair
  • amenity
    smoke chamber repair
  • amenity
    masonry repair
  • amenity
    hearth
  • amenity
    mantel
  • amenity
    gas logs
  • amenity
    wood stove
  • amenity
    grate
  • amenity
    hearth pad
  • amenity
    firebox
  • amenity
    flue
  • amenity
    damper
  • amenity
    hearth accessory
  • amenity
    fireplace insert
  • amenity
    blower
  • amenity
    fireplace tool set
  • amenity
    free parking
  • amenity
    online booking
  • amenity
    showroom
  • amenity
    installation service
  • amenity
    repair service
  • amenity
    customization service
  • amenity
    financing option
  • amenity
    expert advice
  • amenity
    firewood supply
  • amenity
    wood stove accessories

FAQ

Do you offer installation services for the fireplaces you sell?

Yes, we offer professional installation services for all the fireplaces we sell. Our team of experts can ensure that your fireplace is installed safely and correctly, giving you peace of mind.

Do you offer installation services for the wood stoves?

Yes, we also offer installation services for the wood stoves we sell. Our experienced technicians can install your wood stove quickly and efficiently, ensuring that it is set up correctly and safely.

Can you provide references from previous customers who purchased wood stoves from your shop?

Yes, we can provide references from previous customers who have purchased wood stoves from us. We take pride in our customer service and are happy to share the positive feedback we have received from our satisfied customers.

Do you offer maintenance services for the wood stoves after purchase?

Yes, we offer maintenance services for the wood stoves we sell. It is important to maintain your wood stove regularly to ensure that it continues to function efficiently and safely. Our team can provide regular maintenance services to keep your wood stove in top condition.

How often should I have my chimney inspected and cleaned?

It is recommended to have your chimney inspected and cleaned at least once a year to ensure that it is functioning properly and to prevent any potential hazards such as chimney fires or carbon monoxide poisoning. Our chimney services team can provide professional inspections and cleanings to keep your chimney in safe working order.

Reviews

  • Tom Arrowsmith

    Great service fast delivery and good prices.

    21-05-2023

  • Jonathan Cooke

    Great company to deal with. Fast delivery and good quality product at a reasonable price.

    21-05-2023

  • Bayley Hulls

    Ordered over the weekend and paid nextday delivery , order arrived Tuesday as promised , and with everything present and correct. I had sent an email to customer services to double check delivery and had a reply almost instantly. Spent a long time looking at various other suppliers and Glowing Embers had the best prices overall on like for like products. 100% recommend

    21-05-2023

  • Andrina Boyle

    Had a problem with delivery of the fire we'd ordered. Fortunately Glowing Embers were able to recommend an alternative fire which has saved us money and will be delivered in time for our build. Grateful to the team for sorting what could have been a very stressful situation.

    28-03-2023

  • Duncan McConchie

    What a waste of time this company is. Website stated stock of the log burner and 2 - 5 days delivery. 5 days later I get an email to say that delivery is likely to be in 6 MONTHS. No apology and they still have my money. So disappointed.

    28-02-2023

  • Richard Thomas

    I ordered a rain cap, dual wall pipe and locking bands. The quality of these small parts was fantastic, in particular the fitment between the rain cap and flue was sublime. Very well engineered and the finish was absolutely gorgeous. Also one of the locking bands had a very satisfying spring clasp which was unusually narrow and left a much more subtle aesthetic. Unfortunately there were some issues with delivery (damaged & delayed), but Enya was extremely understanding and helped to resolve the issue via email correspondence. I'd shop here again if I needed something else (assuming the component was competitively priced).

    28-01-2023

  • AMG PUMA

    bunch on liars and scoundrels, ordered mid october and couple of days later asked for more money for extra delivery charges. Delivery was within 5-7 weeks. Today they confirmed 2-4 months...obviously no communication at all inbetween

    28-12-2022

  • andrew dees

    Absolute outstanding customer service from Stacey,I was given lots of help and advice selecting my log burners,flue liners,direct external air duct,after the numerous questions I was asking via email id usually get a reply within 20mins I simply could not ask for any better,I’d definitely use them again although that might be 15yrs away now I’m all sorted🔥 So thanks again to Stacey and the team behind her!!!

    28-11-2022

  • Graham Bullough

    Excellent company to deal with. Good prices, fast delivery and good communication

    28-11-2022

  • Luke West

    BEWARE!!!!! DO NOT BUY ANYTHING FROM THIS COMPANY!!!! I brought a stove for nearly £1200 from this company on the 14th Oct. The stove arrived, (not quickly) and once unwrapped was found to be the incorrect model. I tried on multiple times to contact via to explain the issue and yet they neve answered their phone, not even once after trying over a few days. (If you’re deciding on whether or not to use this company and deciding whether this review is worth listening too, my suggestion for a quick way to make up your mind is to try and call them now and see if they answer, based on my experience my guess is that they will not!!) It’s now the 6th of November and the issue has still yet to be resolved. They still have my £1200 and I have the incorrect stove. They are now saying that the one I purchased and pictured on their website is no longer available (so don’t assume the pics on their website are the stoves they actually have!!) and they are now offering the more modern variant of it. I don’t really want this new model however for ease I said I would accept it if they could price match it based on the same model found on many other websites, really as a gesture of goodwill for the inconvenience….. however they are not willing to do this! Instead they expect me to re wrap and palletise the incorrect stove and then sit in all day waiting for collection. All of this communication has happened via email as they don’t ever answer phone calls as mentioned above and reply’s to any of my emails takes them days to reply too which is why we find this issue still unresolved 23 days on. I have now had to order the correct stove from stovesrus.co.uk who I normally use and as always the quick and speedy service will be great. DO NOT WASTE YOUR TIME WITH THIS COMPANY !! The number of bad reviews they have already received should have been a warning to me however I thought I knew better. How wrong I was!! FYI: I never give reviews, good or bad to be honest, basically because I never have the time to sit down and do it but here I am on a Sunday morning at 5.30am making the time so that no one else has to be messed around as much as I have been! AVOID AT ALL COSTS!!

    28-11-2022