Glotech Repairs
Glotech Repairs is a UK-based company that provides a wide range of repair services for electronics, machinery and equipment, and household appliances. Their services include washer and dryer repair, refrigerator repair, copier repair, and small appliance repair. They also supply appliance parts and offer machine maintenance services. With a team of experienced technicians, Glotech Repairs is committed to providing high-quality repair services to their customers.
Introduction to Glotech Repairs
Glotech Repairs is a company based in Braintree, England that specializes in repairing and maintaining a variety of household and commercial appliances. The company was established several years ago and has since become a leading provider of repair services in the area. What makes Glotech Repairs unique is their commitment to providing high-quality services and using only genuine appliance parts to ensure the longevity of their repairs.Services & products
Glotech Repairs offers a wide range of repair services for various appliances, including washer and dryer repair, refrigerator repair, and small appliance repair. They also provide machine maintenance services for businesses that rely on machinery and equipment to operate. As an appliance parts supplier, customers can purchase genuine parts from Glotech Repairs to ensure that their appliances are repaired with quality parts.Location
Located at 3 Collingwood Cl, Braintree CM7 9UG, customers can expect to find Glotech Repairs in a bustling commercial area in Braintree. The area is home to a variety of businesses, including restaurants, retail stores, and service providers. The company is easily accessible via public transportation, with the closest options being the Braintree Station, Bocking Station, and Braintree Freeport Station, all within a 2-mile radius.Benefits
Customers should choose Glotech Repairs for their repair needs because of their commitment to using genuine parts and providing high-quality services. The company also offers competitive pricing and a quick turnaround time for repairs, ensuring that customers are not without their appliances for an extended period.Good to know
Customers should be aware that Glotech Repairs primarily focuses on repairing and maintaining household and commercial appliances, machinery, and equipment. They do not offer IT or e-commerce services.Reviews
Customers have raved about the exceptional service provided by Glotech Repairs. Many have praised the company's professionalism, affordable pricing, and speedy repairs. The repair technicians are knowledgeable and efficient, and customers appreciate the use of genuine parts to ensure a long-lasting repair.FAQ
What types of machinery and equipment do you specialize in maintaining?
We specialize in maintaining a variety of machinery and equipment, including washers, dryers, refrigerators, copiers, and small appliances. We have experience working with household electronics and IT equipment as well.How long does it typically take for your technicians to diagnose and repair an issue with my washer or dryer?
The length of time it takes for our technicians to diagnose and repair an issue with your washer or dryer can vary depending on the specific problem. However, we strive to provide fast and efficient service and will work to resolve the issue as quickly as possible.How long does it typically take to complete a refrigerator repair?
Again, the length of time it takes to complete a refrigerator repair can vary depending on the issue. However, our technicians have the expertise and experience to diagnose and repair most refrigerator problems quickly and efficiently.What is your return policy for defective parts?
If a part we provide is defective, we will work with you to replace it as quickly as possible. We stand behind our work and want to ensure that our customers are completely satisfied with our service.Reviews
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Philippe Jacquet
Positive: Professionalism
26-05-2023
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Fabrizio Bagnoli
This company is absolutely unreliable and made me waste a lot of time. Booked an appointment to fix an appliance (oven), the engineer came and in 5mins decided that one part had to be replaced. After placing the order it took weeks for the part to be delivered to me. Since then we booked multiple appointments with engineers who never showed up, in all these weeks no one from Glotech ever called me to sort it out, I was always the one having to chase them, clearly they couldn't care less as the fee was already paid in advance. Long story short after weeks of failed appointments (they do not even know the engineers they work with) I had to sort it out myself with a different technician who fixed my oven in 1h... as the part Glotech claimed as broken was indeed perfectly functional, the issue was a different one altogether. So to recap, they made a wrong diagnostic and did not bother assist me in booking the repairs with an engineer. This all useless process took almost 2 months... I have no idea how this company is in business still. I am leaving 1 star as at least I got my money refunded. Service: Stove & cooktop repair
25-05-2023
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Phil Spanton
Positive: Professionalism, Punctuality, Responsiveness Service: Dishwasher repair
21-05-2023
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Russ Brown
Great reliable service from start to finish cannot fault this company the engineer Carlos was thorough polite and professional he phoned or text me his ETA and arrived on time would definitely recommend Glotech repairs
14-05-2023
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Debbie Stanton
Positive: Professionalism, Punctuality, Quality Service: Stove, cooktop & oven repair
14-05-2023
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Tom Wright
Got there in the end - initial problem with our fridge freezer was misdiagnosed, and once the correct issue had been addressed after a number of weeks waiting for the part, another issue came up as a result of the work done first time round on the wrong part. However Glotech were very quick to reschedule appointments when parts were available, didn't charge extra call out fees and got the problem sorted on the fourth visit. Just.. we could probably have done it in two visits with a bit more attention to detail. Would still use them again though - the first company we called out didn't even look in the right part of the fridge and wasted a month of our time 🤦♂️ Service: Refrigerator repair
28-04-2023
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Taylor Brown
Had a malfunctioned thermostat and broken wire holder. They replaced full wiring harness in washer / dryer. Had to rebook them out as heating still didn't work, asked on day of appointment if I was still scheduled. They said no that they didn't see appointments for me then texted me later that day that I was on the list with no call. They didn't answer the phone nor call back when I tried to get ahold of them to verify. I emailed and they said I missed the tech and that I'll have to rebook in the future. Please fix your communication. They also use IP phones which do not have the best stability. Services: Dryer repair, Washing machine repair
28-03-2023
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Emma Freeman
Positive: Professionalism, Punctuality, Responsiveness Service: Freezer repair
28-03-2023
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Geri Blake
Positive: Quality Service: Washing machine repair
28-03-2023
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Kerry Weaver
Positive: Professionalism, Punctuality, Responsiveness, Value Service: Dishwasher repair
28-03-2023
