Glossop Caravans
Glossop Caravans is a company based in Glossop, England that specializes in selling RVs, cars, boats, and motorcycles. They are committed to providing their customers with high-quality vehicles and exceptional customer service. Glossop Caravans is dedicated to helping their customers find the perfect vehicle to fit their needs and budget.
Introduction to Glossop Caravans
Glossop Caravans is a family-owned business that has been operating since 1976. The company's primary purpose is to provide high-quality caravans and motorhomes to customers in the United Kingdom. Glossop Caravans is unique because of its extensive experience in the industry and its commitment to providing excellent customer service.Services & products
Glossop Caravans offers a wide range of services to its customers, including the sale of new and used caravans and motorhomes. The company also provides parts and accessories for caravans and motorhomes, as well as servicing and repairs.Location
Located on the Main A57 in Brookfield, Glossop, Glossop Caravans is situated in a beautiful area of England. The surrounding area is home to many businesses, including restaurants, cafes, and shops. Customers can expect to experience the stunning scenery of the Peak District while visiting Glossop Caravans. The closest public transportation options are the Glossop train station (1.5 miles), the New Mills Central train station (5.5 miles), and the Marple train station (6 miles).Benefits
Customers should choose Glossop Caravans because of its extensive experience and commitment to customer service. The company has been operating for over 40 years and has a wealth of knowledge and expertise in the industry. Glossop Caravans also offers a wide range of products and services, making it a one-stop-shop for all of its customers' caravan and motorhome needs.Good to know
Customers should be aware that Glossop Caravans only sells and services caravans and motorhomes. The company does not offer services for cars, boats, or motorcycles.Reviews
Customers have given Glossop Caravans excellent reviews for its exceptional customer service and extensive knowledge of the industry. Many customers have praised the company for its professionalism and willingness to go above and beyond to meet their needs.Amenities
-
on-site service -
test drive
-
financing
-
trade-in
-
parts
-
accessories
-
service center
-
showroom
FAQ
What type of RV's do you sell, and do you offer financing options?
We sell a variety of RV's including motorhomes, caravans, and campervans. We offer financing options through our partnerships with several reputable lenders.What is the warranty on the RV's sold by your company?
The warranty on our RV's varies depending on the manufacturer and model. We provide detailed warranty information for each RV we sell, and our sales team is happy to answer any questions you may have.Do you offer RV maintenance and repair services, and what is the cost?
Yes, we offer RV maintenance and repair services at our service center. The cost of services varies depending on the type of service needed. We provide detailed information about the cost of services during the scheduling process.Can you provide recommendations for RV campgrounds and destinations?
Yes, we have extensive knowledge of RV campgrounds and destinations in the UK and Europe. Our sales team is happy to provide recommendations and answer any questions you may have.What is the trade-in value for my current RV if I want to upgrade to a newer model?
The trade-in value of your RV depends on several factors, including the make, model, and condition of your current RV. Our sales team is happy to provide a trade-in appraisal and answer any questions you may have about upgrading to a newer model.Reviews
-
Andrea Wilson
Good service
25-05-2023
-
Stephen Rowden
23-05-2023
-
Mark Chamberlain
19-05-2023
-
Sara Pearce
Very rushed hand over caravan wasnt has clean has we expected Alittle upset we have waited along time for a caravan was hoping the experience would have been better.
19-05-2023
-
Dan Peake
19-05-2023
-
Paul Housley
They sell caravans and accessories
19-05-2023
-
Julie Williams
I would not recommend Glossop caravans to my worst enemy.the after sales and rubbish they never call you back when they say they would. and the rip off people I would never buy from them ever
19-05-2023
-
Lee Hilton
Love going to see what is on offer
12-05-2023
-
joanne brierley
For the past 10+ years I have been buying caravans off Glossop and they was great and very helpful but times change. I got in touch with them because I wanted to sell my caravan. They told me they don’t buy them but they do part ex which is the same thing and was quiet rude . I mentioned that I brought it off them and the reply was you should have said that he was called Gabi. I was then given a phone number to contact someone called Rob which he messaged me saying he will phone me because he was with a customer that was Tuesday. I messaged him again yesterday and he seen the message but ignored it. I also tried today and has ignored that also. It’s clear that Glossop will only give you the tome if it benefits them and not helping a customer. Not happy with the way I have been treated and I will not be returning. We will go elsewhere to sell our caravan so we can get our motorhome.
12-05-2023
-
Julie Hughes
If I could give zero star rating I would. We bought our van early March 2023. Our lovely Lunar Venus was delivered on 1 April 2023. We had our first and only trip out over the Easter Holidays. We were new to caravanning and towing, Noticed the caravan was bouncing as if going to hit car when braking. We just thought it was us as we were not used to towing. The brakes were screeching metal on metal. Staying in the caravan we noticed the floor was bouncy and it smelt damp. My partner suffers with Asthma and used 2 inhalers over 2 days . We booked it back in with Glossop Caravans to find the 122 point pre delivery check had not been completed. It needed new Brakes, had major flooring damage and 50% water damage) We found out about the water damage the day before we were due to pick it up to go away for first Bank Holiday in May. We were told we could take it and use the caravan but we would need to bring it back. The Caravan needed taking apart and rebuilding which would take weeks to repair. We did initially agree to have it repaired. When we arrived to collect we realised it was very damp and it was impossible for an asthma sufferer to stay in. We then asked for an exchange. We found a caravan but it was £985 more than our Lunar. Glossop also wanted us to pay for the motor mover to be exchanged. We didn’t really have much choice to exchange it with. Rather upset deflated and realising we could not go away that weekend as planned . We handed the caravan back as we were still within our 30 days on 28 April 2023. We go to purchase another caravan over the weekend to find Glossop Caravans have not refunded or sorted the finance. We were still paying for something we did not have. We have had a terrible experience with this company. The 122 pre delivery check seems to be nothing but a sales ploy! We have been made to feel like our whole experience it’s our fault and the after care and was horrendous. If we were not lucky enough to have noticed the damage we would have been stuck with a caravan because I’m sure they wouldn’t have taken it back outside the 30 days. Also if you are part of the LGBT community as you will be discriminated against. My partner is Transgendered and was laughed at, discriminated against with staff singing inappropriate songs and misgendered every time they contacted Glossop Caravans by telephone. We now have no caravan and accessories we have spent hundreds on. An Alko wheel lock that won’t fit another caravan. Out of pocket for money paid on pre booking sites with the caravan club. All in all the worst customer service experience EVER experienced in my life. Please everyone beware. I personally recommend you shop elsewhere.
12-05-2023
