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Bpo Companies

Global Call Centre Services Limited

Global Call Centre Services Limited is a BPO company based in London, England. They specialize in providing IT and e-commerce services to clients.

Introduction to Global Call Centre Services Limited

Global Call Centre Services Limited is a BPO company based in London, England. The company was established with the aim of providing exceptional customer service solutions to businesses in the IT and E-commerce industries. What sets this company apart is their commitment to delivering personalized services to their clients, ensuring that each client's unique needs are met.

Services & Products

Global Call Centre Services Limited offers a range of services to meet the diverse needs of their clients. These include inbound and outbound call center services, customer support, technical support, telemarketing, and lead generation. The company's team of experienced professionals work diligently to ensure that clients receive high-quality services that meet and exceed their expectations.

Location

Global Call Centre Services Limited is located in Aberfeldy Village, which is a vibrant and bustling area in London. The area is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience a friendly and welcoming atmosphere in the area. The closest public transportation options to the company are the East India DLR station (0.2 miles), Canning Town Station (0.7 miles), and West Silvertown DLR Station (0.7 miles).

Benefits

Customers should choose Global Call Centre Services Limited because of their commitment to providing personalized and high-quality services. The company's team of professionals are dedicated to ensuring that each client's unique needs are met, and that they receive the best possible service. The company also offers competitive pricing, making their services accessible to businesses of all sizes.

Good to Know

Customers should be aware that Global Call Centre Services Limited is committed to protecting their data and privacy. The company has implemented strict security measures to ensure that customer data is kept safe and secure at all times.

Reviews

Customers have praised Global Call Centre Services Limited for their exceptional customer service and personalized approach to meeting their needs. They have also commented on the company's competitive pricing and commitment to data privacy and security.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    training room
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a range of services including customer service, technical support, data entry and processing, back-office support, and more. We customize our services to fit the unique needs of each client.

Can you provide examples of previous successful projects you have completed for clients?

We have successfully completed projects in various industries such as healthcare, finance, telecommunications, and e-commerce. Our clients have seen improvements in their operational efficiency, customer satisfaction, and cost savings.

How do you ensure data security and confidentiality for your clients' sensitive information?

We have strict security measures in place to protect our clients' sensitive information. Our employees are trained on data security and confidentiality, and we use secure servers and encrypted communication to safeguard data.

What is your pricing structure for your BPO services?

Our pricing structure is based on the specific services required and the volume of work. We provide competitive pricing and work with our clients to create a pricing plan that fits their budget and needs.

How do you handle any potential communication barriers with offshore teams or clients?

We have a team of professionals who are fluent in multiple languages and have experience working with diverse cultures. We also use communication tools such as video conferencing and instant messaging to ensure effective communication with our offshore teams and clients.

Reviews

  • Dinesh Silva

    excellent support im getting from my dedicated staff from colombo (sri lanka)office. one of best idea came just before the brixit as option. they charge only £2.50 per hour instead of paying £10 in uk to do the same work load. they given 24/7 cctv access , i can monitor my dedicated staff anytime i want.

    26-05-2020