Glencraft Luxury Mattresses
Glencraft Luxury Mattresses is a company based in Aberdeen, Scotland that specializes in providing high-quality mattresses and other furniture pieces for interior design. With a focus on luxury and comfort, Glencraft offers a wide range of products to suit various preferences and needs. As a leading name in the mattress industry, Glencraft has established itself as a go-to destination for those seeking premium bedding solutions. Whether one is looking for a new mattress or wants to revamp their home decor, Glencraft's extensive selection of products and exceptional customer service make it a top choice among mattress stores and furniture and interior design enthusiasts alike.
Introduction to Glencraft Luxury Mattresses
Glencraft Luxury Mattresses is a UK-based company that specializes in producing handmade, luxury mattresses. Established in 1987, the company has a rich history of providing high-quality sleep solutions to customers. What makes this company unique is their commitment to sustainability and traditional craftsmanship. Glencraft uses natural materials like wool and cotton in their mattresses, and they also offer bespoke designs to cater to each customer's unique needs.Services & Products
Glencraft Luxury Mattresses offers a range of products and services that cater to all types of customers. Their products include luxury mattresses, divans, headboards, and bed frames, all of which are handmade using natural materials. They also offer bespoke designs to cater to each customer's unique needs, ensuring that they get a mattress that is tailored to their specific requirements.Location
Glencraft Luxury Mattresses is located at 14 Whitemyres Ave, Aberdeen AB16 6HQ, United Kingdom, in the heart of Aberdeen. The area is known for its vibrant community and has a mix of residential and commercial properties. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The company is easily accessible by public transportation, with the closest options being the Hilton Community Centre bus stop (0.1 miles), the Ashwood Gardens bus stop (0.3 miles), and the Hilton Drive bus stop (0.4 miles) away.Benefits
Customers should choose Glencraft Luxury Mattresses because of their commitment to sustainability, traditional craftsmanship, and attention to detail. The company uses natural materials in their mattresses, ensuring that customers are sleeping on a product that is good for both them and the environment. Their bespoke designs also allow customers to get a mattress that is tailored to their specific needs, ensuring maximum comfort and support.Good to Know
Customers should be aware that Glencraft Luxury Mattresses' products are handmade and may take longer to produce than mass-produced mattresses. However, the wait is worth it, as customers can be assured that they are getting a high-quality product that is tailored to their specific needs.Reviews
Customers rave about the quality of the mattresses and the exceptional customer service they receive at Glencraft Luxury Mattresses. Many customers appreciate the bespoke designs, which allow them to get a mattress that is tailored to their specific needs. The use of natural materials is also a big selling point, with customers appreciating the company's commitment to sustainability. Overall, customers are highly satisfied with the products and services offered by Glencraft Luxury Mattresses.Amenities
-
delivery -
in-store pickup
-
sleep trial
-
mattress removal
-
adjustable base
-
pillow top
-
memory foam
-
hybrid
-
firmness options
FAQ
What types of mattresses do you offer?
We offer a variety of mattresses including pocket spring, memory foam, and natural fillings such as wool and cashmere. Our mattresses come in different sizes and firmness levels to accommodate different preferences and needs.Do you have a trial period for testing out the mattress before purchase?
Yes, we offer a 100-night sleep trial for our mattresses. This allows our customers to try out the mattress in the comfort of their own home and decide if it's the right fit for them. If they are not satisfied, they can return the mattress for a full refund.What is the warranty for your mattresses?
We offer a 10-year warranty on our mattresses. This covers any defects in materials or workmanship that may arise during normal use. If there are any issues with the mattress, we will repair or replace it free of charge.What is your return policy?
If for any reason a customer is not satisfied with their purchase, they can return the mattress within 100 days for a full refund. The mattress must be in like-new condition and returned in its original packaging.Do you offer financing options for purchasing mattresses?
Yes, we offer financing options through our partner, Klarna. Customers can choose to pay for their mattress in installments over time, making it more affordable and manageable for them.Reviews
-
Wayne Pirie
28-05-2022
-
david innes
I couldn't repeat an order because a product line was dropped, but an alternative, albeit more expensive was offered, order placed
28-05-2022
-
michelle morgan
28-05-2022
-
JENNIFER CORRIGALL
28-05-2021
-
David Garden
Been working there to long
28-05-2021
-
Gary Buchan
28-05-2021
-
Alexander Buchan
I’ve owned a Glencraft Sovereign mattress for about a year now and it really has been a big disappointment. I was really looking forward to receiving the mattress after visiting the showroom, however, I was shocked at what was delivered 6 weeks later. Far from a luxurious, supportive mattress what arrived was a like solid slab. I wanted a softer mattress than my old one and this was an order of magnitude firmer. I immediately questioned whether the correct mattress had been ordered and went back to the showroom to retry the mattress I had initially laid on and there was no comparison. I was told to give it a few months which is fair enough. After a year though and the mattress is still hard and Glencraft have assisted with a topper to soften but it’s still not comfortable. To make matters worse the mattress is now sagging in the middle and requires weekly flipping and turning which just isn’t practical. Due to the aches and pains I’m getting from this mattress I’ve decided to stop sleeping on it and have gone back to my old one. It’s not fit for purpose and needs to be scrapped after only a year. Hardly what I would expect for such an expensive item. I’ve had no real explanation from Gencraft as to why it feels so much firmer to the one I tried or why it is sagging. Not the luxury experience in term of service or quality that I was expecting.
28-05-2021
-
lorand pusok
Extreamly disappointed with the service received from glencraft. Received my mattress more than 2 months after the order was placed. I completely understand that the mattress it is hand made per order and I received an email a month after the order that my mattress is ready for delivery. After that it took more than a month to have it delivered, which probably it would have taken even longer if I wouldn't contact them at least 4 times. After receiving the mattress I had several questions about the mattress and emailed glencraft twice but with no reply. If I would have known that their customer service and customer care after purchase it is so poor would not have bought the mattress from them. Mattress offers great support but it does have a strong smell of the products used in the making of the mattress.
28-05-2020
-
Denise Chambers
I do think my mattress is very good quality and comfortable but it smelt terrible for quite a while. Glencraft told me that the smell (due to the natural materials that it is made from) would dissipate over time. It has and I am left with a great mattress that I know will last a long time. Thank you Glencraft for a great mattress and fantastic service.
28-05-2020
-
Magnus Brown
28-05-2020
