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Ventilating Equipment Manufacturers, Furnace Parts Suppliers, Electrical Appliance Wholesalers, Appliances Customer Services, Ceramic Manufacturers

Glen Dimplex Heating & Ventilation

Glen Dimplex Heating & Ventilation is a company based in Southampton, England. They specialize in manufacturing and supplying ceramic, ventilating, and heating equipment to customers. Additionally, they provide customer services for appliances and wholesale electrical appliances. They also supply furnace parts and offer manufacturing and fabrication services. Their products can be found in building and construction shops, electronics stores, and machinery and equipment suppliers.

Introduction to Glen Dimplex Heating & Ventilation

Glen Dimplex Heating & Ventilation is a UK-based company that specializes in manufacturing and supplying heating and ventilation equipment. The company was founded in 1973 and has since become a leading name in the industry. The company's unique selling point is its commitment to using innovative technologies to provide energy-efficient and sustainable solutions to its customers.

Services & products

Glen Dimplex Heating & Ventilation offers a range of services to its clients, including the design, installation, and maintenance of heating and ventilation systems. The company also manufactures and supplies a variety of heating and ventilation equipment, including ceramic heaters, ventilating equipment, and furnace parts. Additionally, Glen Dimplex Heating & Ventilation provides excellent customer service to ensure that its clients are satisfied with their purchases.

Location

Glen Dimplex Heating & Ventilation is located in Millbrook House, Grange Dr, Hedge End, Southampton. The area is known for its bustling business community, with many manufacturing and fabrication companies in the vicinity. Customers can expect a vibrant shopping scene, with many electronics and machinery shops in the area. The nearest public transportation options are the Hedge End train station, which is 1.5 miles away, the Hedge End bus stop, which is 0.5 miles away, and the Southampton airport, which is 5 miles away.

Benefits

Customers should choose Glen Dimplex Heating & Ventilation for several reasons. Firstly, the company is committed to using sustainable technologies to provide energy-efficient solutions to its clients. Secondly, the company offers a range of high-quality heating and ventilation equipment that is designed to last for many years. Finally, Glen Dimplex Heating & Ventilation provides excellent customer service to ensure that its clients are satisfied with their purchases.

Good to know

Customers should be aware that Glen Dimplex Heating & Ventilation is a trusted name in the heating and ventilation industry, and the company has a reputation for providing high-quality products and services. Additionally, the company is committed to maintaining excellent relationships with its clients, and it offers comprehensive warranties and after-sales support to ensure that its customers are satisfied with their purchases.

Reviews

Customers have praised Glen Dimplex Heating & Ventilation for its excellent customer service, high-quality products, and sustainable technologies. One customer wrote, "I was very impressed with the professionalism and expertise of the Glen Dimplex Heating & Ventilation team. They provided me with a range of sustainable heating options, and I was able to choose the one that best suited my needs. The installation was quick and efficient, and I have been very pleased with the performance of my new heating system."

Amenities

  • amenity
    showroom
  • amenity
    delivery service
  • amenity
    customization
  • amenity
    design assistance
  • amenity
    installation service
  • amenity
    warranty
  • amenity
    technical support
  • amenity
    bulk orders
  • amenity
    online shopping
  • amenity
    payment options
  • amenity
    air conditioner
  • amenity
    fan
  • amenity
    heat exchanger
  • amenity
    heater
  • amenity
    air purifier
  • amenity
    humidifier
  • amenity
    blower
  • amenity
    ventilation system
  • amenity
    air filter
  • amenity
    air handler
  • amenity
    free consultation
  • amenity
    maintenance service
  • amenity
    repair service
  • amenity
    credit card payments
  • amenity
    free estimates
  • amenity
    pick-up
  • amenity
    online ordering
  • amenity
    cash payment
  • amenity
    discounts
  • amenity
    credit card acceptance
  • amenity
    customer service
  • amenity
    pick-up option
  • amenity
    free shipping
  • amenity
    customer support
  • amenity
    financing
  • amenity
    bulk discounts
  • amenity
    customization options

FAQ

What is your return policy for appliances?

Our return policy for appliances allows customers to return any defective or damaged products within 30 days of purchase for a full refund or exchange. We also offer a warranty for our appliances, which covers any defects or malfunctions that occur within a specified time frame.

What types of ventilating equipment do you manufacture?

We manufacture a wide range of ventilating equipment, including air handling units, heat recovery ventilators, extractor fans, and ducting systems. Our products are suitable for both residential and commercial use and are designed to provide efficient and effective ventilation solutions.

Do you offer customized solutions for specific ventilation requirements?

Yes, we offer customized solutions for specific ventilation requirements. Our team of engineers and designers work closely with customers to understand their unique needs and develop tailored solutions that meet their requirements. We also provide technical support and advice throughout the process to ensure complete customer satisfaction.

What is your lead time for production and delivery?

Our lead time for production and delivery varies depending on the product and quantity ordered. We aim to deliver products as quickly as possible while maintaining high standards of quality and safety. Our sales team can provide more specific information on lead times for individual products.

Can you provide references from previous customers?

Yes, we can provide references from previous customers. We take pride in our reputation for delivering high-quality products and exceptional customer service, and we are happy to share feedback from satisfied customers. Please contact our customer service team for more information.

Reviews

  • Denny Boy

    My OPTIFLAME fire SQUEAKES which is so annoying Tried to get help. NOTHING.. Tried to get help. NOTHING DIMPLEX get rid of this service company or go under. They are rubish

    26-04-2023

  • Dee

    been trying for a number of weeks to have a fire fixed that has never worked , last week was promised an appt and an email to have this fixed not a work back i have tried to contact them again to arrange an engineer told i would get a call back nothing . we have had two appointments where no one turned up spending two full days off work and for a no show. sitting with over £800 worth of a fire thats not working and never has . really dont know what to do now .

    26-04-2023

  • swetal kumar patel

    Avoid & avoid using this people and call centre person Molly is totally useless who not logging my complaint yet after 5 weeks and doesn't even care about complaint means. I am stuck with bruco hot water dispenser and can't find any help here including warranty. Shame on this company and companies who gave them jobs for dealership. Again very bad service mines zerooooool

    26-04-2023

  • Swetal Patel

    Avoid to buy product from Burco because here GDHV team doesn’t want to help you even under warranty terms. Waited 6 weeks to repair and useless engineer comes without tools & spares and sometimes doesn’t find parking to park. Even sometimes engineers are not find address in Google map or Royal Mail postcode finder and blame Google map to find it or their corrections. Wooowwwww what a joke here.

    26-03-2023

  • Charlie W

    Shitplex Mont Blanc fan - will not provide diagrams of internals so I can reconnect a damaged cable - rude customer service and apparently £60 fans are irreparable / consumable items 0/10. They have a document online admitting they have had an issue with this wire and have had fans sent back for testing but still no diagrams???? Shitplex - fan was 4/10 when it did work

    26-03-2023

  • Alex Gordge

    Heater failed within 6 days. Won’t attend vacant site without someone present, won’t send out replacement part

    26-03-2023

  • Caye Thierry

    Disappointed with poor service from Dimplex France: Mr Fischer from Dimplex France does not bother to answer, nor by telephone (his secretary blocks), or by email. Surprised by the behavior of the after-sales service of Dimplex France: Mr Lang of the Dimplex France after-sales service thinks that from a temperature recorded at a t time, we can assume an average annual temperature of the Rhine water table! To summarize the situation: 2012: installation of my PAC WI14TU and validation of the installation by a company approved by Dimplex ! 2019: replacement of my exchanger. 2022: the exchanger must be replaced again. 12/2022: the water analyzes of the water table on the right of my collection well do not reveal anything inconsistent. (while Mr. Lang demanded water analyzes from me... I tell myself that Dimplex France should not often ask for water analyzes in Alsace, both with professionals and end customers, whether during an installation or an after-sales service, Mr Lang also indicates in his email of 11/21: "In the 67/68 FR, I do not know of any company capable of analyzing the water from the well". I therefore commissioned these analyzes myself, which indicate: "the groundwater at the right of the well, at the time of sampling, is within the ranges that are commonly observed in the Rhine aquifer sector". February 2023: Dimplex refuses the repair of my heat pump (which I am ready to pay!!!) CHARACTERIZED REFUSAL OF SALE !!! DIMPLEX REFUSES TO SELL A SPARE PART!!! Dimplex sold a WI14TU water-water heat pump to an installer in Bas-Rhin France knowing that the average groundwater temperature is higher than 13°C and WITHOUT requiring ad hoc water analyzes!!!??? While the installation has been checked, commissioned and validated! I leave it to you to draw the relevant conclusions. I will NEVER give up, I'm ready for anything, Dimplex FR, change my heater pump !!! I'm not kidding anymore!!!

    26-02-2023

  • Neil Pratchett

    This company is shocking and should be avoided at all costs. Will be taking my case further with trading standards. They supplied a wall hung panel heater 18 months ago which is now faulty but they have discontinued this product now so replaced it with a floor standing unit which is obviously not fit for purpose. Refusing to supply me with a wall hung unit now and will not budge. Avoid these people and go with better mmanufacturers for peace of mind.

    26-02-2023

  • slash doink

    It’s pointless having a phone number to contact them when they will never answer.

    26-12-2022

  • Del Parker

    Impossible to get hold of on telephone requested ring back when I did eventually through but eight days later still heard nothing. Wish I had never bought dimplex fire at great expense.

    26-11-2022