Glamorgan Telecom
Glamorgan Telecom is a telecommunications service provider based in Cardiff, Wales. They offer a wide range of telecommunications services to businesses and individuals in the United Kingdom. With their headquarters located in Cardiff Gate Business Park, Glamorgan Telecom is committed to providing reliable and efficient telecommunications solutions to their customers. As a leading provider in the industry, they strive to stay up-to-date with the latest technology and trends to ensure their customers receive the best service possible.
Introduction to Glamorgan Telecom
Founded in 1980, Glamorgan Telecom is a telecommunications service provider based in Cardiff, Wales. The company offers a range of services to businesses and individuals throughout the region. What sets Glamorgan Telecom apart is their commitment to providing personalized service to each of their clients, ensuring that they receive the attention and support they need to succeed.Services & products
Glamorgan Telecom offers a variety of telecommunications services, including phone systems, broadband and internet services, and cloud services. They also offer IT support and maintenance services to help businesses keep their systems running smoothly.Location
Glamorgan House, the headquarters of Glamorgan Telecom, is located in the Cardiff Gate Business Park in Pontprennau, Cardiff. The area is home to a variety of businesses, including technology companies, financial services firms, and healthcare providers. There are several public transportation options nearby, including the X59, 57, and 58 buses, all of which stop within a short distance of the office.Benefits
One of the main benefits of choosing Glamorgan Telecom is their commitment to providing personalized service to each of their clients. They take the time to understand the unique needs of each client and work closely with them to develop solutions that meet those needs. Additionally, they offer competitive pricing and flexible service plans to ensure that their services are accessible to businesses of all sizes.Good to know
Customers should be aware that Glamorgan Telecom primarily serves businesses and may not be the best choice for individuals looking for personal telecommunications services. However, they do offer a range of services that may be useful for individuals who work from home or run their own small business.Reviews
Customers of Glamorgan Telecom consistently praise the company for their exceptional customer service and technical expertise. Many note that they appreciate the personalized attention they receive from the company and the level of support they provide. Overall, customers are highly satisfied with the services offered by Glamorgan Telecom and would recommend them to others in need of telecommunications services.Amenities
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wi-fi -
voip
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networking
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data storage
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cloud computing
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security
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technical support
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installation
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maintenance
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consultancy
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upgrades
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troubleshooting
FAQ
What types of telecommunications services do you offer?
We offer a wide range of telecommunications services, including internet, phone, and television services. We also offer business solutions such as cloud-based phone systems and video conferencing.What is the coverage area for your network?
Our network covers the entire United Kingdom. We have a strong presence in Wales, particularly in Cardiff and the surrounding areas.What are your pricing plans and contract terms?
We offer a variety of pricing plans to meet the needs of our customers. Our contract terms vary depending on the service and plan selected. We strive to provide transparent pricing and flexible contract terms to ensure customer satisfaction.How do you handle customer service and technical support?
We have a dedicated customer service team that is available 24/7 to provide support to our customers. Our technical support team is also available around the clock to resolve any technical issues that may arise. We pride ourselves on our commitment to providing excellent customer service and support.Do you offer any additional features or benefits with your services, such as free equipment or promotions?
Yes, we offer a variety of additional features and benefits with our services. Depending on the plan selected, customers may be eligible for free equipment, promotional pricing, and other perks. We are always looking for ways to add value to our services and provide the best possible experience for our customers.Reviews
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Cathrine Howarth
Great service: sales, office, tech and training. Been with Glamorgan for a number of years with just the phone system itself, but moved over all our services at the beginning of the year. BT were a nightmare letting us go, but office support at Glamorgan got in touch with BT direct and sorted everything out for us. Fab tech support whilst setting the new system up and trust me we had lots of questions, and it’s great to see our point of contact who calls to see us in person when she’s passing, just to make sure all is going well, once again, I always have a question for her, that she settles straight away.
28-05-2020
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Louise Harrade
I have never been so harassed in my life. I was receiving weekly calls asking to upgrade my system despite being told I was not in the market. They were telling me blatant lies about my system that it was not compatible to move to SIP, when I am using SIP!!! My incumbent Comms company blocked their number for me, then Glamorgan had the audacity to ring me from a mobile number! Avoid!! I have heard nothing but horror stories.
28-05-2020
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Alex Porter
Really disappointed to have to post this but we feel like we have been mugged - given really good reasons for transferring in personal mobile numbers, simple, no issues - just request PAC codes - boss signed, but we have no copy, no cool-off and we are being hit with termination fees and a patronising "do you understand what a contract is?" Yes we do, and we will make sure with sales like this we NEVER sign a contract with Glamorgan Telecom again. It is such a shame because we considered them to be a decent company but things must be very tough in sales if they are stooping to this.
28-05-2019
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Sarah Humphreys
Glamorgan Telecom have been our telecoms provider for over 20years. They provide an excellent service and relevant products for our business needs. The trainers, engineers and account managers have a wealth of knowledge and are always on hand to answer any queries in a timely manner. Would highly recommend Glamorgan Telecom
28-05-2019
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Jodie Boyce
Glamorgan Telecom are the communications provider for the company I work for, Sinclair Finance & Leasing. The service they provide is next to none. Fast call out response, great customer service and often just pop in to make sure everything is working ok for us. Really pleased with the service - Thank you Glamorgan Telecom!
28-05-2019
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Arwel Mathias
Great help from Gemma when she called in today. Friendly and efficient service as usual. After sales service goes a long way. Would definitely recommend Glamorgan Telecom.
28-05-2019
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Abigail John
Quick change over for a business telephone system with great training provided for the staff. Very friendly and helpful!
28-05-2019
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Sharon Morgan
An extremely responsive, professional and friendly team. Outstanding customer service.
28-05-2019
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Dorcas Davies
We have upgraded our telephone system with Glamorgan, staff are very helpful, Gemma was first class.
28-05-2019
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Anne Williams
Professional Company, always on hand and have to say Gemma who trains deserves the 5 stars just for her friendly approach and patience.
28-05-2019
