Gerald Giles
Gerald Giles is an established company located in Norwich, England. They specialize in providing a wide range of appliances and electronics to their customers. As one of the leading appliance stores and electrical appliance wholesalers in the area, they offer a variety of products to meet the needs of their clients. Their shop is a popular destination for those looking for quality electronics and shopping options. With their commitment to customer satisfaction, Gerald Giles is a trusted name in the industry.
Introduction to Gerald Giles
Gerald Giles is a family-owned business that has been operating for over 65 years. The company's purpose is to provide customers with high-quality electrical appliances and excellent customer service. What makes Gerald Giles unique is their commitment to ensuring that customers are happy with their purchases and that they have a positive shopping experience.Services & products
Gerald Giles offers a wide range of electrical appliances and products, including washing machines, refrigerators, televisions, and more. They also offer installation services for the appliances they sell to ensure that customers have a hassle-free experience.Location
Gerald Giles is located on Ber Street in Norwich, England. The area is known for its variety of shops and businesses, including many independent retailers. Customers can expect to find a range of shops and boutiques, cafes, and restaurants in the area. The closest public transportation options are the Norwich Bus Station (0.5 miles), Norwich Train Station (1.2 miles), and the Norwich Airport (4.6 miles).Benefits
Customers should choose Gerald Giles because of their commitment to quality and excellent customer service. The company offers competitive pricing on their products and provides installation services to ensure that customers have a smooth experience.Good to know
Customers should be aware that Gerald Giles is closed on Sundays and bank holidays.Reviews
Customers have left positive reviews of Gerald Giles, praising the company's knowledgeable staff and excellent customer service. Many customers have also noted the high-quality products and competitive pricing offered by the company.Amenities
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delivery -
installation
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repair service
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online shopping
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in-store pickup
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customer service
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warranty
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returns policy
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credit card acceptance
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bulk orders
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technical support
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showroom
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pick-up option
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demo products
FAQ
What brands of electrical appliances do you carry?
We carry a wide range of brands for electrical appliances, including but not limited to Samsung, LG, Bosch, and Siemens.What is your return policy for appliances?
Our return policy for appliances allows for a full refund within 14 days of purchase if the item is in its original condition and packaging. After 14 days, we offer a repair or replacement service for faulty appliances covered under the manufacturer's warranty.What is your return policy for defective or damaged items?
For defective or damaged items, we offer a full refund or exchange within 30 days of purchase. We require proof of purchase and that the item is in its original condition and packaging.Do you offer installation services for the appliances purchased from your store?
Yes, we offer installation services for appliances purchased from our store. Our experienced technicians can install your new appliance quickly and efficiently for an additional fee.What is the average lead time for delivery of products?
Our average lead time for delivery of products is 3-5 business days. However, delivery times may vary depending on the availability of the product and your location. We will provide you with an estimated delivery date at the time of purchase.Reviews
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Elizabeth McCabe
Very patient , knowledgeable and helpful sales team (Shani & Phil), as well as prompt, efficient and friendly delivery service. Outstanding.
24-05-2023
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Andrew Wood
I had an excellent experience with Gerald Giles. I placed an order for a blender on Friday, and it arrived on Monday, even with standard delivery. However, I encountered an issue as the dough blade was missing. Nevertheless, a replacement was promptly sent, and I received it on Thursday. I am extremely satisfied with the great service provided and would definitely make future purchases from them.
19-05-2023
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Susan Crossley
Superb customer service. I live near to the Norwich shop but a phone call revealed that the mixer was not in the store. There was one left at the warehouse and the staff managed to get it to the shop so that I could pick it up that same day. Friendly staff when I arrived. I have wanted the mixer for years and it looks beautiful in my kitchen, so easy to use. Red velvet cake, pizza, shortbread and mashed potato in the first week of ownership
19-05-2023
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Margaret Baker
Excellent service. We found a NEFF slide and hide cooker and hob here that we could not trace anywhere else. These were held for us until our kitchen was completed and delivered on time!
05-05-2023
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Marky Mark
Friendly knowledgable staff, always willing to go the extra mile to help you. This is what makes them stand out from the competition.
28-04-2023
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Richard Miles
Excellent sales service with a very competitive price and a prompt delivery schedule. The sales person was polite, knowledgeable and able to offer advice without being pushy for a sale. Delivery, installation and disposal of the old machine was seamless, on time and considerate.
26-04-2023
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Sheila Ruckley
Excellent service. Staff can discuss your requirements over the phone before you order on-line. The personal touch is appreciated. Prompt delivery. Have used twice and will buy again at Gerald Giles.
26-04-2023
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Harry Williamson
Charles was a great to deal with in store. Very happy with my new Sonos surround system. Always been very competitive, if not the most competitive on pricing. Thanks again and look forward to seeing you again soon for some further tec! Kindest regards, Harry
26-04-2023
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Danielle Butler
I have purchased a few products from Gerald Giles and I highly recommend them. The service has always been amazing from start to finish, and all of the staff are super friendly and helpful. Such a great range of products to choose from too!
26-04-2023
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Timothy Beane
First class service and price - the appliances were stored for us pending kitchen work starting and delivered quickly when required I would definitely use Gerald Giles again.
26-04-2023
