Geo Underwriting

FAQ

Reviews

• 

  Bobby Grewal

  Appalling! Right from not recognising my policy number when making the original claim to 4 months later and counting where NO remedial action has taken place. 1 star is too generous.

  26-03-2023
• 

  Northgate Estates

  THEY NEED TO BE CLOSED DOWN (shame wouldn't allow us to give ) stars)- we had the whole of our property portfolio insured with an insurance company, never made a claim in over 20 years then after making 1 claim got passed onto Geo, absolute scammers acting the capacity as 'loss adjustors' , the claims handler made it very clear their job is not to pay out on claims by finding any minor level of incorrect information, he said this was their instruction from the Insurers and they are paid based on how much money they save the Insurance company. We sued the Insurance company & won at court & were awarded £68k for our loss and £42k legal costs! Judge commented on how Geo underwriting had lied, fabricated evidence & were racist in their approach! Kings of their own castle but when at court they seemed petrified! ABSOLUTE SCAM MASTERS!

  26-12-2022
• 

  Kerry Glennan

  Should be 0 stars. We have had landlords insurance with these for nearly 10 years ago, in March 2021 a tenant caused over £14,000.00 worth of damage to our property (very bad managing agent as well), and we still haven’t been paid out as of November 2022, we received a settlement offer from them in Feb 2022, when we accepted the offer we got an pout of office saying the assessor had left the company, 3 months later they are again asking for documents that had been submitted to the previous assessor, then since June 2022 silence. A was lodge and a response received in September that the claim had been upheld and offer £500 in compensation, we haven’t received the compensation or the pay out of the claim. Every time we contact them we get an out of office replied. Currently we have repaired, paid out, sold, completed and exchange on the property before these jokers can pay out our claim.

  26-11-2022
• 

  Martin Freeman

  Critical: Responsiveness

  26-05-2022
• 

  Richard Buck

  I bought a policy from GEO for my London property which is rented out. In the third year of paying for the policy we suffered a minor water leak and some collateral damage. The claims handling is outsourced to an outfit called Towergate Claims. The leak happened in August 2021 but at time of writing in January 2022 it is still not sorted out. If you have watched the film ‘The Incredibles’ recall the scene when Mr Incredible works in an insurance company. His boss is just like Towergate, finding anyway to slow things down and not accept the claim, disallow as much of the costs as possible and not give any services. Of course Mr Incredible gets fired when he rebels against the unethical, unprofessional,immoral and possibly illegal operation by crashing through the office. I wish I could send Mr Incredible to all the myriad of companies involved in my simple claim. In all seriousness just look elsewhere. I will not be renewing

  26-05-2022
• 

  Rob Perrie

  LANDLORD INSURANCE, STEER CLEAR rung up thursday morning 19th dec, regarding my landlord insurance and roof leaking, was told someone will call me back before 12, 12.45 i called again, then told someone will make a appointment to come and look, saturday and no one has called..so it seems if you have water pouring in or another problem, then good luck, will be cancelling my insurance as not fit for purpose. update.. call cia insurance and had to speak to 3 people, 1 a manager as raing this with the ombudsman, they all wanted to cancel my insurance and charge me £30 for the cancellation fee, not one of them wanted to try and help with the claim, BEWARE of this company update 24th December 2019,,still not heard from the insurance claim , not had a single contact or anything, will now goto insurance ombudsman..crazy, pay the money for nothing., update. Monday 30th December, still no contact from the claim team, now have gone to the ombudsman and taking this matter up with my credit card company as paid for something not fit for purpose.. PRICES ARE CHEAP FOR A REASON, BEWARE. update its 2021 now, February, claim still not been dealt with, had to renew as ongoing claim with these cowboys , steer well clear, am in process of legal process for stress and being forced to renew and still nothing done properly, been over 1 year, absolute joke update, 19/08/2021 repairs still not been completed, contractor ignoring my calls and emails. BEWARE BEWARE, DO NOT USE THESE COWBOYS

  26-05-2022
• 

  Pervez Shahid

  Very unprofessional Don’t reply unless you’re chasing again and again Don’t want to pay always will find some excuse to decline your claims Will never trust again

  26-05-2020
• 

  James Davey

  If I could give them 0 stars I would. Rejected my claim as their was a crack in my grouting so wouldn't cover me for a major leak coming through the ceiling downstairs as apparently its the grouting issue is gradual damage and my fault. Absolutely shocking, why have insurance?

  26-05-2020
• 

  Steve Crowley

  26-05-2020