Computer Security Services, Computer Support & Services

Genmar Business IT Support

Genmar Business IT Support is a leading provider of computer support and services, computer security services, and computer hardware and software in Bishop's Stortford, England. Their team of experts is dedicated to providing top-notch solutions to businesses of all sizes. With a focus on customer satisfaction, Genmar Business IT Support is committed to delivering reliable and efficient services to help businesses stay ahead of the curve.

Introduction to Genmar Business IT Support

Genmar Business IT Support is a United Kingdom-based company that was established to provide top-notch computer support and services to businesses. The company has been in existence for over ten years and has since become a leading provider of computer hardware and software, computer security services, and computer support and services. What makes Genmar Business IT Support unique is its team of experienced professionals who are dedicated to providing quality services to customers.

Services & Products

Genmar Business IT Support offers a wide range of services to its customers, including computer support and services, computer security services, and computer hardware and software. Customers can buy high-quality computer hardware and software from the company at affordable prices.

Location

Located in Unit 12, The Links Business Centre, Raynham Road Industrial Estate, Bishop's Stortford CM23 5NZ, Genmar Business IT Support is in a prime location. The area is home to several other businesses, including retail stores, restaurants, and cafes. Customers can expect a vibrant and bustling atmosphere in the area. The closest public transportation options to Genmar Business IT Support are Bishop's Stortford Train Station (1.5 miles), Hockerill Anglo-European College Bus Stop (0.2 miles), and Hockerill Cross Bus Stop (0.2 miles).

Benefits

Customers should choose Genmar Business IT Support because of the company's commitment to providing quality services. The company's team of experienced professionals is dedicated to ensuring that customers get the best services possible. Additionally, the company offers affordable prices for its products and services.

Good to Know

Customers should be aware that Genmar Business IT Support only provides services to businesses and not individuals.

Reviews

Genmar Business IT Support has received positive reviews from its customers. Customers are impressed with the quality of services provided by the company and the professionalism of its team.

Amenities

computer
printer
monitor
network
server
software
backup
security
maintenance
repair
upgrade
help desk
troubleshooting
installation
training
firewall
antivirus
network security
password protection
data encryption
backup system
hardware installation
software installation
security audit
remote access
network monitoring

FAQ

What types of computer hardware and software does your company specialize in?

We specialize in a wide range of computer hardware and software, including but not limited to desktops, laptops, servers, networking equipment, operating systems, productivity software, and security software.

How experienced is your team in managing computer security?

Our team has extensive experience in managing computer security, with many years of experience in implementing and maintaining security measures such as firewalls, antivirus software, intrusion detection systems, and data encryption. We are committed to staying up-to-date with the latest security threats and technologies to ensure the highest level of protection for our clients.

What is your response time for fixing computer issues?

Our response time for fixing computer issues depends on the severity of the issue and the level of support agreement we have with the client. We strive to respond to all support requests as quickly as possible and to resolve issues in a timely and efficient manner.

Do you offer any ongoing maintenance or support contracts for customers?

Yes, we offer a range of ongoing maintenance and support contracts for our customers to ensure that their computer systems are always up-to-date, secure, and running smoothly. These contracts can be customized to meet the specific needs of each client and can include regular software updates, security patches, system backups, and remote support services.

What measures do you take to ensure the security of our sensitive data?

We take a multi-layered approach to data security, including implementing strong passwords and access controls, encrypting sensitive data both in transit and at rest, using firewalls and other security software to protect against external threats, and regularly backing up data to ensure that it can be quickly restored in the event of a data loss or breach. We also provide comprehensive security training to our staff to ensure that they are aware of the latest threats and best practices for data security.

Reviews

Michael Johnson

Brilliant help; great knowledge of a complicated issue. Saved me hours of work.

26-03-2023
Luke Maudlin

26-03-2023
Steven Thompson

Really love dealing with Genmar, my experience in general with IT companies is that they are difficult to contact and slow to respond and dealing with issues a real pain - Genmar are the opposite - easy to get hold of and quick to respond. I wouldnt hesitate to recommend Genmar for IT support.

26-02-2023
Kim Hollylee

Today I visited Genmar in a muddle with my laptop, and was delighted by the professional, kind and understanding service I received from Jamie Baker. I would recommend these guys for your techi stuff.

26-11-2022
Josh Cave

26-11-2022
Luke Harris

Fantastic team - always extremely helpful & fully know what they're doing

26-07-2022
Katy Poore

Nothing is ever too much trouble - the whole team are a pleasure to deal with.

26-06-2022
Alex Adam

26-06-2022
Alex Fleet

Knowledgeable, helpful and committed to customer care - highly recommend. We have used Genmar for over 5 years to manage all our IT requirements. The whole team are professional, skilled and a pleasure to deal with. During our recent office move we had the pleasure of Charlie being with us for the day to get everything moved and setup. He personified Genmar's personal and can-do approach. If I could afford to have one of the team based in our office with us I absolutely would!

26-06-2022
Adam Ribeiro

Ellis Moore, in particular, has been fantastic!! Everyone in the team is great. They are fast, follow up well and deliver excellent customer service every time!! They often go over-and-above to sort problems as well. I couldn't be more impressed!!

26-06-2022