General Lamps Ltd.
General Lamps Ltd. is a company based in High Wycombe, England that specializes in providing light bulb supplies. They are known for their quality products and excellent customer service. Their shop is a popular destination for those looking for reliable and affordable lighting solutions. Whether for residential or commercial use, General Lamps Ltd. has a wide selection of light bulbs to choose from.
Introduction to General Lamps Ltd.
General Lamps Ltd. is a UK-based company that specializes in providing high-quality lighting solutions to customers. The company was founded in 1987 and has since established itself as one of the leading light bulb suppliers in the country. General Lamps Ltd. prides itself on its commitment to customer satisfaction and its ability to provide innovative lighting solutions that meet the unique needs of its customers.Services & products
General Lamps Ltd. offers a wide range of lighting products, including LED bulbs, fluorescent tubes, halogen lamps, and more. The company also provides lighting fixtures and accessories to help customers complete their lighting projects. In addition, General Lamps Ltd. offers a range of lighting solutions for commercial and industrial applications, including warehouse lighting, office lighting, and more.Location
General Lamps Ltd. is located in the Lane End Industrial Park in High Wycombe, England. The area is home to a variety of businesses, including manufacturing companies, distribution centers, and retail shops. Customers visiting General Lamps Ltd. can expect to experience a bustling industrial area with plenty of activity. The company is conveniently located near several public transportation options, including the High Wycombe train station, which is just 2 miles away. Other nearby options include the High Wycombe bus station (2.5 miles) and the High Wycombe Coachway (3 miles).Benefits
Customers should choose General Lamps Ltd. for their lighting needs because of the company's commitment to quality and customer satisfaction. General Lamps Ltd. offers a wide range of lighting products to meet the unique needs of its customers. The company also provides expert advice and support to help customers select the right lighting solutions for their projects. In addition, General Lamps Ltd. offers competitive pricing and fast shipping options to ensure that customers receive their orders in a timely manner.Good to know
Customers should be aware that General Lamps Ltd. offers bulk pricing options for customers who need to purchase large quantities of lighting products. The company also provides custom lighting solutions to meet the unique needs of its customers.Reviews
Customers have praised General Lamps Ltd. for its high-quality products, fast shipping, and excellent customer service. Many customers have noted that the company's expert advice and support have been instrumental in helping them select the right lighting solutions for their projects. Overall, customers have expressed great satisfaction with General Lamps Ltd.'s products and services.Amenities
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bulk discounts -
online shopping
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installation service
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extended warranty
FAQ
What types of light bulbs do you offer?
We offer a wide range of light bulbs, including incandescent, fluorescent, LED, and halogen bulbs. Our inventory includes bulbs for both residential and commercial use, as well as specialty bulbs for unique applications.Do you offer any energy-efficient options?
Yes, we offer a variety of energy-efficient bulbs, including LED and fluorescent options. These bulbs are designed to use less energy than traditional incandescent bulbs, which can help reduce energy costs and lower your carbon footprint.What is your pricing strategy for bulk orders?
We offer competitive pricing for bulk orders, and we are happy to work with customers to provide custom quotes based on their specific needs. Our pricing is based on a variety of factors, including the type and quantity of bulbs ordered, as well as the delivery location.Do you offer any warranty or return policies?
Yes, we offer a warranty on all of our products, and we have a flexible return policy to ensure customer satisfaction. If you are not satisfied with your purchase for any reason, please contact us and we will do our best to resolve the issue.How do you ensure the quality of your light bulbs?
We work with trusted manufacturers to source high-quality bulbs that meet our strict quality standards. We also conduct regular quality control checks to ensure that all of our products meet or exceed industry standards. Additionally, we offer a warranty on all of our products to provide peace of mind to our customers.Reviews
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Kali
Really disappointed with a recent purchase from this company. I ordered and paid for 2 fluorescent tubes and a universal starter. I did not receive the universal starter and one of the fluorescent tubes did not work. I called the number on their website and spoke with an extremely rude man who was acting like I was lying and who said he would not send me a replacement tube as I would then get a tube for free and ignored my request for a refund of the starter that was never sent. I said to him that if a courier delivered a new tube I could return the defective tube but he said the company does not work that way. He wanted me to post the defective tube back to them. I explained I was concerned that the tube would shatter in the post as its glass so in response the man hung up the phone on me. I then sent an email asking what the company would do about this situation but received no response. I paid for 3 items but only received 1 working item. I feel so cheated and will never ever use this company again. Awful!!! After receiving a response from this company after leaving a review I can also say they are liars. There was no abusive language, just frustration as I was asked to post the tube back and annoyance after they accused me of being a liar by stating if they sent me another tube it would be a free tube (I said it wouldn't be a free tube! as the one they sent me didn't work) and I was saying I was scared if I posted the defective one back to them I was scared it would shatter in the post. Now this company are claiming I was abusive (I never swore for example-I don't swear) and they are saying they offered to collect the tube (had they indeed offered this solution I would not have sounded frustrated and insulted but they most definitely did not offer this solution). They show customers no respect-they haven't even offered to refund the starter which I paid for and was never sent by them which in itself is shambolic. Absolutely awful, cheated me out of my money (I paid £42.95 and only received 1 working fluorescent tube) and now lying and trying to blame someone that was a victim of this company. Judging by the number of reviews with one star left for this company I think anyone reading this review and the many other one star reviews will know to avoid this company. I certainly will never again have any dealings with this company. AVOID LIKE THE PLAGUE!
21-05-2023
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Ross Gibson
Very helpful found the very specific bulb I was looking for in minutes and reasonably priced more businesses like this please. Chris and the team did a great job 👏
30-04-2023
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Major Tom
Awesome company. Friendly staff and helpfull at trade counterand in the office.
28-04-2023
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Colin Turnbull
When a circular tube failed for an elderly disabled couple preventing them from being able to see in their kitchen, it was a call to general lamps to confirm I could visit and collect a new one for them that saved the day. A hard to source old tube. Then I caused them so much trouble processing a small order but the guys were super helpful and cheery. Even invited me to return if it was the incorrect one. Fabulous firm. Thanks
28-03-2023
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Vera Gouveia
I ordered a fluorescent tube ....not expensive....got it on time .... RECOMMEND
28-01-2023
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Michael Howard
Found what I needed on their website having tried to buy locally without success. Order processing very easy and goods delivered within a few days, having selected cheapest delivery option. Very pleased and thank you to General Lamps.
28-01-2023
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susan miller
Not impressed. I ordered 2 small bulbs that arrived with NOT FOR HOUSEHOLD USE on the box they are for INDUSTRIAL USE ONLY due to the heat they give off. I called and was told this was just an EU thing and that they would be fine. Not happy with that at all, why not put that info on the website? I wouldn't have bought them and have never seen this written on a bulb box before. Anyway, i spent 4 quid on delivery, now they want me to spend another 4 to send them back - more than the bulbs are worth so obviously not going to bother, what a rip off
28-01-2023
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Görkem Altunbaş
I ordered two bulbs. The price is lower than the market and my order is delivered in 2 days. It was well packed. It was a very good experience. Thank you General lamps!
28-01-2023
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Ray Spratley
Great... all round diamond bunch ... good catalogue too...
28-01-2023
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toolatebrother
A rare find these days. I have never encountered a company with such impecable standards of customer service. Had some issues over goods damaged by a carrier whilst in transit. This company went above and beyond to get everything resolved. Would highly recommend whether you are a private individual,contractor or multinational. .............General Lamps should be promoted to Field Marshal !
28-12-2022
