Gemset
Gemset is a UK-based company that specializes in jewelry buying and repairs, lapidaries, financial services, shops and shopping, as well as art and creative services. With a commitment to quality and customer satisfaction, Gemset offers a wide range of services to meet the needs of its clients. Whether you are looking to buy or sell jewelry, need repairs or financial advice, or are in search of unique and creative art pieces, Gemset has the expertise and experience to help you.
Introduction to Gemset
Gemset is a family-owned business that has been in operation for over 30 years. The company's main purpose is to provide high-quality jewelry and lapidary services to its customers. What makes Gemset unique is its commitment to using sustainable and ethically sourced materials in its jewelry production.Services & products
Gemset offers a variety of services, including jewelry design, repair, and appraisal. Customers can also purchase a range of jewelry pieces, including engagement rings, wedding bands, and custom-made items. In addition, Gemset provides financial services, such as gold buying and selling, and offers a selection of lapidary tools and supplies for hobbyists and professionals alike.Location
Located in Broadstairs, England, Gemset is situated in a charming coastal town that offers a mix of independent shops, cafes, and galleries. The area is known for its creative and artistic community, and visitors can expect to find a variety of unique and handmade items. The closest public transportation options to Gemset are Broadstairs train station (0.5 miles), Dumpton Park train station (0.6 miles), and the Loop bus stop (0.2 miles).Benefits
Customers should choose Gemset because of its commitment to sustainability and ethical sourcing. The company also has a team of skilled jewelers and lapidaries who can provide expert advice and services. Gemset is dedicated to providing a personalized experience for each customer and takes pride in its high level of customer service.Good to know
Customers should be aware that Gemset is closed on Sundays and Mondays. The company also recommends booking appointments in advance for custom jewelry design and appraisal services.Reviews
Customers have praised Gemset for its excellent craftsmanship, personalized service, and ethical values. Many have also noted the company's attention to detail and willingness to go above and beyond to ensure customer satisfaction.Amenities
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secure environment
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on-site appraisal
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cash payment
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online payment
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insurance
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buyback program
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delivery
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shipping
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pickup service
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free consultation
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on-site repairs
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custom design
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engraving
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polishing
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resizing
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cleaning
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watch battery replacement
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stone setting
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prong tightening
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chain soldering
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clasp replacement
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polishing machine
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jewelry making tools
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lapidary equipment
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grinding wheel
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cutting wheel
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faceting machine
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sanding machine
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carving tool
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drilling tool
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engraving tool
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polishing compound
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colored gemstone
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precious metal
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wax model
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setting tool
FAQ
How do you ensure the authenticity of the jewelry you buy?
At Gemset, we take the authenticity of the jewelry we buy very seriously. We have a team of experienced professionals who thoroughly examine each piece of jewelry to ensure that it is genuine. We use various methods and tools to verify the authenticity, including testing for precious metals and gems. Additionally, we only work with reputable suppliers and sources to ensure that the jewelry we buy is of high quality and authenticity.What is your policy on returns or exchanges for purchased jewelry?
We understand that sometimes a purchase may not meet your expectations. Therefore, we offer a comprehensive return and exchange policy for our purchased jewelry. If for any reason you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. The returned item must be in its original condition, and proof of purchase is required.Can you provide references or customer testimonials?
We are proud of the quality of our jewelry and services and have many satisfied customers. We can provide references and testimonials upon request. Additionally, we have a presence on various online platforms, and customers can leave reviews and feedback on our website and social media pages.What is your pricing structure for repairs?
Our pricing structure for repairs depends on the type of repair needed and the extent of the damage. We provide a free consultation and estimate before starting any repairs, so you know exactly what to expect. Our pricing is competitive and transparent, and we do not charge any hidden fees or costs.Can you provide references from previous customers who have used your repair services?
We have a long list of satisfied customers who have used our repair services. We can provide references and testimonials upon request. Additionally, we have a presence on various online platforms, and customers can leave reviews and feedback on our website and social media pages. We take pride in our work and strive to provide high-quality repair services to all our customers.Reviews
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kathy kudell
The best place to find fossil treasures and learn. Been going here for over ten years and always learn something from Matt.
24-05-2023
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Henrietta Abbot
12-05-2023
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Diane Woodley
Always very friendly and helpful, the only place I would take my necklaces to be re-strung.
26-05-2022
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Em K
Went today and it was great. Man behind the counter was very knowledgeable and knew his stuff!! Will be back soon for more fossils and gems for my collection. Worth a visit. Its like little a historical treasure trove💕😊
26-05-2022
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Aurora Westcar
26-05-2021
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Gloria Butt
Brilliant little shop. Helpful, friendly and knowledgeable owner. Well stocked. Recommend a visit if you collect gems.
26-05-2020
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Robbie Lovelady
Fantastic selection👌
26-05-2019
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Ángel García Bv
Very good place to buy
26-05-2018
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Elvira Elliott
26-05-2018
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Amanda Thomson
Excellent selection of real gems with knowledgeable advice.
26-05-2018
