Gems the Dress Shop
Gems the Dress Shop is a boutique located in Waltham Cross, England. They specialize in bridal wear and offer a wide selection of clothing and fashion items. With their focus on quality and style, Gems the Dress Shop is a go-to destination for those looking for the perfect outfit for any occasion.
Introduction to Gems the Dress Shop
Gems the Dress Shop is a family-owned boutique located in Waltham Cross, England. The company was founded over 30 years ago by a mother-daughter duo with a passion for fashion. Their goal was to provide customers with unique and stylish clothing options that couldn't be found in larger chain stores. What sets Gems the Dress Shop apart is their personalized customer service and attention to detail. They believe that every individual deserves to look and feel their best, no matter their size or budget.Services & Products
Gems the Dress Shop offers a wide range of clothing and fashion options, including casual wear, evening wear, and bridal wear. They specialize in providing one-of-a-kind dresses that are perfect for special occasions or everyday wear. In addition to dresses, they also offer accessories such as jewelry, handbags, and shoes. Their inventory is constantly changing, ensuring that customers always have something new and exciting to choose from.Location
Gems the Dress Shop is located on the bustling High Street in Cheshunt, a town in the borough of Broxbourne in Hertfordshire, England. The area is known for its charming shops and boutiques, as well as its historical landmarks such as the nearby Cheshunt Old Pond. The shop is easily accessible by public transportation, with the Cheshunt railway station, Theobalds Grove railway station, and Waltham Cross railway station all within a 2-mile radius.Benefits
Customers should choose Gems the Dress Shop because of their commitment to providing high-quality, unique clothing options that can't be found anywhere else. The personalized attention they give to each customer ensures that everyone who walks through their doors leaves feeling confident and beautiful. Additionally, their prices are affordable, making it possible for everyone to look their best without breaking the bank.Good to Know
Customers should be aware that Gems the Dress Shop operates on a first-come, first-served basis, meaning that popular items may sell out quickly. However, their inventory is constantly changing, so there is always something new and exciting to choose from.Reviews
Customers rave about Gems the Dress Shop's unique clothing options and personalized customer service. They appreciate the attention to detail and the fact that the staff takes the time to really understand what each individual is looking for. Many customers have found their dream dress at Gems the Dress Shop and highly recommend it to others looking for something special.Amenities
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dressing room
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tailoring service
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gift wrapping
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online shopping
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delivery service
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credit card payment
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in-store pickup
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discounts
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try-on service
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dress fitting
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alterations
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veils
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gowns
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shoes
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accessories
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jewelry
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consultation
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appointment
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delivery
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payment options
FAQ
What is your range of bridal wear?
We offer a wide range of bridal wear including wedding dresses, bridesmaid dresses, and accessories such as veils and headpieces. Our dresses come in different styles and sizes to cater to the needs of every bride.Do you provide customized outfits for the bride and groom?
Yes, we offer customization services for both the bride and groom. We understand that every couple has unique preferences and styles, so we work closely with them to create their dream outfits.What is the price range for your bridal wear?
Our prices vary depending on the style and complexity of the dress, but our bridal wear range from £500 to £3000. We also offer payment plans to help make the purchase more affordable for our customers.What types of clothing and fashion items do you offer in your boutique?
Aside from bridal wear, we also offer evening gowns, prom dresses, and cocktail dresses. We also have a range of accessories such as jewelry, shoes, and handbags to complete the outfit.What is your return policy for items purchased in store?
We have a 7-day return policy for items purchased in store. The item must be in its original condition with tags intact. If the item is faulty or damaged, we will offer a full refund or exchange.Reviews
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Gh0st
Literally the perfect experience with this team!! I was shopping for a prom dress, and I found the one! The ladies there were very respectful, mindful that I had a disability and catered to my vision! Thank you lovelies! <3
14-05-2023 -
maria Alvarez
Linda is fantastic, the shop can get busy before Prom, full of teenagers and mums but she knows her stuff, she knew how to put my daughter's shyness to rest, suggesting all sorts of dresses and amendments until she will feel confident. And she got there thanks to Linda and her daughter too. Will be there again this year, highly recommended. Maria
28-11-2022 -
Sandra Walkes
Fantastic customer care. The owner Linda went above and beyond to help me with my bridesmaid dress. She added accessories, sold me a much needed basset. She gave good advice and did the alterations required to add features that complimented me and the dress design. Highly recommend visiting.
28-08-2022 -
Katie Drury
Linda and her team have been brilliant. I knew the style and brand of dresses I wanted for my bridesmaids and Linda was one of the few stockists in my area. I had 6 bridesmaids of all different ages and sizes and wanted them to choose their own style of dress but the same chiffon material and colour. Having 6 and all living in different places, we were back and forth lots of times and Linda was always welcoming and helpful. My bridesmaids were allowed to try on plenty of different styles and Linda gave excellent advice, straight talking which is what we wanted as she certainly knows her stuff. Her sizing and measurements for the girls were spot on and the few alterations that were done were perfect. My bridesmaids looked beautiful in their dresses and I know they were so pleased. Highly recommend! Thank you Linda and everyone. Katie x
28-07-2022 -
Charlotte Fong
28-07-2022 -
Becky Bonfield
Service was amazing I went in to get my dress for prom and the women there were very helpful and helped me find an amazing dress. The women were lovely and very helpful even though they had a lot of dresses they still had amazing service and helped me with the small changes to my dress. When I was picking up my dress there was only one women working there and she was so kind when i was trying on my dress and was very helpful. Overall it was amazing service with an amazing dress it made my prom night even more special thank you ladies
28-06-2022 -
Hyper Griffa
My daughter left her Prom dress to the last minute as you do.! We hunted high and low couldn’t find one, then we went to Gems, Omg they have amazing dresses in there all different colours and not to badly priced depending what you want. The staff helped us so much as we she couldn’t decided between two! Then got some shoes went back and that was it. Sold there & then with little alterations to be done perfect fitting and just looks beautiful.! Thanks you.
28-06-2022 -
Debbie Clarke
Absolutely wonderful experience for my daughter. After a really difficult couple of years she was really nervous and worried she wouldn’t find anything she liked but they helped her find several dresses to try. She fell in love with the third dress she tried but they encouraged her to look at others to be certain. The dress was ordered in her size promptly and our appointment for alterations went well. We have collected it today and my daughter is so pleased. I honestly cannot fault the attention to detail and customer service. They are clearly a very busy family business but also means they care that you get exactly what you want. Thank you to both of you for all your help it means a lot
28-06-2022 -
Kerry Knight
Absolutely disgusted with this shop. Came in, chose and paid in full for a dress 23rd April. Was told it would be around 4 weeks to alter and that she’d be worried if it got to 5 weeks. Almost 2 weeks ago we were called in for a fitting only to be told the dress hadn’t even been altered and just moved to the wrong place. It’s now been 8 weeks and it’s under 2 weeks until prom. Every time I raise my concerns I’m told I have 60 dresses I’m too busy, you will get it when it’s done and today calling a bit annoyed complaining I was told if I carry on she will make sure I don’t get the dress and hung up. Why sell 60 dresses if you don’t have enough time to do the work. I have a 16 year old that has been in tears for the last week. This woman has been nothing but rude, nasty and uninterested. Our problem is we are honest people and paid in full. She has our money and obviously couldn’t care less about a young girls feeling or customer services.
28-06-2022 -
ChewwyGamer_19
They were amazing, they understood my insecurities and gave ways to help. I've been to 8 other shops in the last week and the first dress they pulled out I fell in love with 😍. I now have the perfect prom dress! Xx
28-06-2022