Gemini Worktops
Gemini Worktops is a leading provider of high-quality cabinetry, countertops, and furniture assembly services. With a focus on customer satisfaction, they offer a wide range of products and services, including granite and marble contracting, furniture and interior design, and building and construction. As one of the top cabinet stores and countertop contractors in the United Kingdom, Gemini Worktops is dedicated to providing exceptional craftsmanship and personalized service to each and every client.
Introduction to Gemini Worktops
Gemini Worktops is a company that specializes in providing high-quality worktops and countertops for both residential and commercial clients. The company was founded in 2005 by a team of experts with a passion for designing and crafting beautiful and functional worktops that exceed customer expectations. What makes Gemini Worktops unique is their commitment to using only the finest materials and their attention to detail in every step of the process.Services & products
Gemini Worktops offers a wide range of services and products to meet the needs of their customers. They specialize in the design, fabrication, and installation of various types of worktops and countertops, including granite, marble, and quartz. In addition to countertops, they also offer cabinetry, furniture assembly, and interior design services.Location
Gemini Worktops is located in York, England in an area known for its thriving businesses and vibrant community. The Mason's Yard, where the company is situated, is surrounded by other building and construction businesses, making it a hub for those in the industry. The area is easily accessible by public transportation, with the closest options being the York Train Station (7.7 miles), the Selby Train Station (11.3 miles), and the Howden Train Station (12.6 miles).Benefits
Customers should choose Gemini Worktops because of their commitment to quality and customer satisfaction. The company uses only the finest materials, and their team of experts ensures that every project is completed with precision and attention to detail. They also offer a wide range of services, making them a one-stop-shop for all of their customers' needs.Good to know
Customers should be aware that Gemini Worktops only uses natural materials, which means that there may be slight variations in color and texture. However, this is what gives each piece its unique character and beauty.Reviews
Customers rave about the quality of work and level of customer service they received from Gemini Worktops. They are impressed with the attention to detail and the care taken in every step of the process. Many customers have noted that they would highly recommend Gemini Worktops to anyone in need of high-quality worktops or countertops.Amenities
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custom design
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installation
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showroom
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variety of styles
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quality materials
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warranty
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financing options
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expert craftsmanship
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delivery service
FAQ
What types of furniture do you assemble?
We assemble various types of furniture, including but not limited to, chairs, tables, cabinets, and shelves. Our team has experience assembling furniture from a wide range of brands and suppliers.What is your process for installation and maintenance of marble?
Our team of experts follows a detailed process for the installation and maintenance of marble. First, we assess the area where the marble will be installed and make any necessary preparations. Then, we carefully cut and fit the marble to the desired size and shape. Finally, we seal the marble to protect it from stains and damage. We also offer maintenance services, including cleaning and resealing, to ensure the longevity and beauty of your marble.Do you offer any warranties or guarantees for your work?
Yes, we offer warranties and guarantees for our work. We stand behind the quality of our products and services and strive to ensure customer satisfaction. Our team will work with you to address any issues that may arise and ensure that you are completely satisfied with the final product.What types of cabinetry materials do you offer?
We offer a variety of cabinetry materials, including wood, laminate, and metal. Each material has its own unique features and benefits, and our team can help you select the best option for your needs and budget. We also offer custom cabinetry options, allowing you to create a truly unique and personalized look for your space.Do you provide installation services or do I need to hire a separate contractor?
We provide comprehensive installation services for all of our products, including cabinetry and countertops. Our team of experienced professionals will handle every aspect of the installation process, from measuring and cutting to final installation. You do not need to hire a separate contractor.Reviews
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Karen Shakespeare
We are delighted with the quartz worktops from Gemini, from the initial selection process at their beautiful showroom, through to planning and installation the whole process has been simple and their staff have all been friendly and helpful.
26-05-2023
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Steven Whittingslow
Great service from start to finish. Viewing full sized samples in the showroom is brilliant. Everything about the company focuses on the customer.
23-05-2023
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Daniel Dring
Excellent service, kept in contact. Very pleased with installation
22-05-2023
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Gregor Gillies
Easy to deal with got exactly what I was looking for, on the day it was meant to be there Fitters were great guys and very accommodating.
22-05-2023
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Louise Brown
Amazing service from start to finish. Would highly recommend! Thank you x
22-05-2023
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Grace Hay
Have had a horrible experience with Gemini worktops. They are excellent to contact until you pay and then it's all downhill. We paid for GW to measure but this wasn't done correctly so when they came to be fitted, everything needed levelled for them to fit. When trying to arrange for them to come out to finish installation they were a nightmare to contact. They did eventually come out to fit them. Then we realised the tap hole was 3cm off centre so they needed to come back out to rectify. Again, they would never reply to emails or calls. It took about 3 weeks for a reply. They came out to cut the hole again- broke our boiling water tap, broke our drawer and left a terrible mess. After agreeing to fix and order part for tap they have stopped replying to emails or calls again. I was promised this to be fixed 2 weeks ago and have been left with no sink or waste with a newborn baby and no end in sight!
21-05-2023
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Tom Slater
Kitchen and bathroom worktops look nice but process has been poor. For example very inconsistent messaging e.g. about how much space you need to leave between range that required rework of our kitchen and the examples on website don't match what they would fit for a customer. Have delayed the backsplash around our kitchen another 3 weeks to 6 weeks delay so far and counting. Didn't tell us of further delays only on calling them up when we have other work pending this and can't have a working kitchen until their delays are resolved. Some damage to tiles when installing as which which tried to cover up with white putty. Not what you expect when you spend 5-6K with them.
07-05-2023
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J B
07-05-2023
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Luke Mortlock
I don't often leave reviews but wanted to share my experience with Gemini. The initial correspondance was fantastic, communication was clear and prompt, booking in the templating was easy and the templating itself was quick and efficient. Unfortunately there were a few disappoints following this however. Firstly, when it came to progressing the order, Gemini didn't have the material I'd originally selected and this was facing several weeks delay, so I selected another similar material that I also liked. This was slightly more expensive but Gemini were kind enough to negotiate on the price given the availability of my preferred material. Then secondly, after this ~1 week delay agreeing new materials, I was then told I couldn't pay via Klarna (2 years interest free), despite this being offered on my final quotation, because they no longer offered this as a payment option. Something to do with customers wanting longer (5-7 payment terms). So, now they offer nothing? I then had to apply for a credit card and hope I could get the finance, which then took another 1-2 weeks to sort and arrive. Gemini would not progress the order until the outstanding balance had been paid in full, which is reasonable, but by the time this was done and the worktops were then manufactured and installed it was a month from the date the templating was completed, where I had originally been told 7-10 days! The installation of the worktops was a little disappointing as well. Packers had been left hanging out preventing doors/drawers from closing properly, the underside of our breakfast was supposed to be highly polished but wasn't and was all scuffed up, and the installers had left the silicone in a real mess. And on matt black units, this is very obvious and was a nightmare to clean off! That said, overall it was not a totally bad experience and the worktops themselves are gorgeous, and the price was reasonable excluding the fitting given the lack of care and attention demonstrated. I would be recommend them to friends and family, but would advise them to consider their payment options externally, and perhaps consider employing their own installers.
28-04-2023
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NEIL ALLCORN
Great service. Good quality and value
28-04-2023