Gem
Gem is a jewelry store located in Richmond upon Thames, England. They offer a wide selection of jewelry for customers to choose from. Gem is a go-to destination for those looking for quality jewelry and a great shopping experience.
Introduction to Gem
Gem is a jewelry store located in Richmond upon Thames, England. The company was founded with the purpose of providing customers with high-quality and unique jewelry pieces. The company has a rich history of craftsmanship, with each piece of jewelry being handmade by skilled artisans. Gem is known for its unique and contemporary designs, making it stand out from other jewelry stores in the industry.Services & products
Gem offers a variety of services and products to its customers. It specializes in creating custom-made jewelry pieces that are tailored to the customer's specific needs and preferences. The company also offers a wide range of ready-to-wear jewelry pieces, including necklaces, bracelets, earrings, and rings. All of the jewelry is made from high-quality materials, including gold, silver, and precious gemstones.Location
Gem is located on Rosemary Lane in Richmond, a beautiful and historic town in southwest London. The area is known for its quaint shops and cafes, as well as its proximity to the River Thames. Customers can expect to find a variety of businesses in the area, including antique shops, bookstores, and art galleries. The closest public transportation options to Gem are the Richmond train station (0.7 miles), the Richmond bus station (0.6 miles), and the Richmond tube station (0.8 miles).Benefits
Customers should choose Gem because of the company's commitment to quality and craftsmanship. Each piece of jewelry is handmade by skilled artisans, ensuring that every piece is unique and of the highest quality. The company also offers a wide range of customizable options, allowing customers to create a piece of jewelry that is truly one-of-a-kind.Good to know
Customers should be aware that Gem does not offer refunds on custom-made jewelry pieces. However, the company does offer a lifetime warranty on all of its products, ensuring that customers can enjoy their jewelry for years to come.Reviews
Customers rave about the unique and beautiful designs offered by Gem. They appreciate the company's commitment to quality and craftsmanship, and many say that they have never seen jewelry quite like what is offered by Gem. Some customers note that the prices are higher than what they would pay at other jewelry stores, but they feel that the quality of the jewelry is worth the cost. Overall, customers highly recommend Gem for anyone looking for a truly unique and high-quality jewelry piece.Amenities
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custom design -
repair service
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gift wrapping
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engraving
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layaway option
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appraisal
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online shopping
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personalized consultation
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credit card payment
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returns policy
FAQ
What is your return policy for jewelry purchases?
Our return policy for jewelry purchases is that items can be returned within 30 days of purchase, as long as they are in their original condition and packaging. We will issue a full refund once the item is received and inspected.Do you offer warranties or guarantees on your jewelry products?
Yes, we offer a one-year warranty on all of our jewelry products. This covers any defects or issues with the item that are not caused by normal wear and tear. We also offer a lifetime guarantee for our diamond engagement rings, which covers any necessary repairs or maintenance.Can you provide certifications or appraisals for the jewelry items?
Yes, we can provide certifications and appraisals for our jewelry items upon request. We work with trusted third-party appraisers and gemologists to ensure that our items are accurately valued and described.How do you ensure the authenticity of your jewelry products?
We take authenticity very seriously and only source our materials from reputable suppliers. We also have our items independently verified by gemologists to ensure that they are genuine. Additionally, we offer a certificate of authenticity with each purchase.Do you offer customization or personalization services for jewelry items?
Yes, we offer customization and personalization services for many of our jewelry items. This includes engraving, resizing, and creating custom pieces from scratch. Our expert jewelers can help you create a one-of-a-kind piece that is tailored to your preferences and style.Reviews
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Karen A Steenson
Great gallery!
18-09-2022
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Liz Pilley
18-06-2022
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Melanie Bourget
18-06-2021
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Roger Johnson
Just bought a second lovely piece of ceramics over the phone from Nick. A very smooth and pleasant transaction. Both pieces delivered safely and promptly. Highly recommended.
18-06-2021
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Ruth Hargreaves
I just love Bils and Rye, the owner Nick, has a diverse range of beautiful contemporary pieces. I have made 4 purchases from him and I really wish I had a bigger house. My latest acquisition is the most beautiful painting, the artist is local too. I challenge anyone to go into this gallery and not fall in love with lot's of pieces.
18-06-2021
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Joan Maclean
A 'must go' place to visit in Harrogate - engaging, eclectic and distinctive sculpture, ceramics and art housed in a wonderful fresh space which itself challenges the preconceptions as to what constitutes a gallery aesthetic.
18-06-2021
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Liz West
18-06-2021
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Liz martin Calendar
Spent couple of days exploring Harrowgate and discovered this wonderful breathe a fresh air. It felt just like going into one of my cambridge happy places "Kettlesyard". The seating invited you to sit, absorb and reflect. I left feeling inspired to make some changes at home and to introduce some new pieces of art. Thank you Bils and Rye.
18-06-2021
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Jason Ferdinando
Great people, who know their art and always a pleasure to see the ever changing collections, very eclectic, something for everyone.
18-06-2020
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steph booth
This is one of my favourite places. I never fail to be surprised and delighted by the beautiful things for sale. Over the years I have bought a good few pieces and no doubt will continue to buy more. The temptation is too great!
18-06-2019
