GDC Group Ltd
GDC Group Ltd is a UK-based company that specializes in various industries such as building and construction, energy and resources, and machinery and equipment. They offer a wide range of products and services including ceramic manufacturing, coal supply, construction machine dealership, fire department equipment supply, and furnace parts supply. GDC Group Ltd is committed to providing high-quality products and services to their clients, especially during emergency situations.
Introduction to GDC Group Ltd
GDC Group Ltd is a company based in Southampton, England, that has been providing top-quality services and products in the building and construction, energy and resources, and machinery and equipment industries for over 30 years. The company prides itself on its commitment to excellence, customer satisfaction, and innovative solutions.Services & products
GDC Group Ltd offers a wide range of services and products, including ceramic manufacturing, coal supply, construction machine dealership, fire department equipment supply, furnace parts supply, and much more. Customers can trust that the company has the expertise and knowledge to provide them with high-quality solutions that are tailored to their specific needs and requirements.Location
GDC Group Ltd is located in Hedge End, Southampton, which is a bustling area with a vibrant business community. The area is home to a variety of businesses, including restaurants, cafes, shops, and other service providers. Customers can expect to experience a friendly and welcoming atmosphere when visiting the area. The closest public transportation options are the Hedge End train station, which is 1.4 miles away, the Hedge End bus station, which is 0.7 miles away, and the Botley train station, which is 2.2 miles away.Benefits
Customers should choose GDC Group Ltd because of its commitment to providing high-quality products and services that are tailored to their specific needs and requirements. The company has a team of highly skilled professionals who are dedicated to ensuring customer satisfaction, and they use the latest technology and equipment to ensure that their solutions are efficient, effective, and sustainable.Good to know
Customers should be aware that GDC Group Ltd is a reliable and trustworthy company that is committed to providing them with the best possible solutions. The company is also committed to safety and emergency situations, and they offer a wide range of products and services that can be used in these situations.Reviews
Customers have praised GDC Group Ltd for its excellent customer service, high-quality products, and innovative solutions. They have also praised the company for its commitment to safety and emergency situations, and for its dedication to sustainability and the environment. Overall, customers have had a positive experience working with GDC Group Ltd and would recommend the company to others in need of their services.Amenities
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showroom
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delivery service
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customization
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design assistance
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installation service
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warranty
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technical support
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bulk orders
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online shopping
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payment options
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credit card payment
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bulk discounts
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refund policy
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on-site consultation
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financing
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maintenance
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on-site repair
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parts
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on-site installation
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customer support
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repair service
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customization options
FAQ
What types of coal do you supply?
We supply a range of coal types including anthracite, bituminous, and lignite coal.Can you provide examples of previous projects you have worked on?
Yes, we have worked on projects ranging from construction equipment supply to furnace parts supply. Please contact us for more information on specific projects.What is the warranty or guarantee policy for the machines?
Our machines come with a standard warranty of one year from the date of purchase. We also offer extended warranty options for an additional fee.Do you offer customization options for your ceramics?
Yes, we offer customization options for our ceramics including size, color, and design. Please contact us for more information on customization options.Are your furnace parts compatible with all furnace brands?
No, our furnace parts are not compatible with all furnace brands. Please contact us with the make and model of your furnace to determine compatibility.Reviews
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Nadia Shaheen
Fire doesn’t work, no one answers phone when trying to get help. Am very cold at home and no choice but to deal with this awful customer service.
28-03-2023
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Colin Fisher
28-05-2017
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David Horsman
I purchased a Dimplex opti-myst electric stove which didn't work. neither did the second or third. I contacted the company on the only number that I could find and talked to their service department five times. The issue was resolved when they sent me a new part. I must say I was quite pleased until a got the phone bill for £34.42. Up till now I have not been offered a full refund. After writing to CEO Sean O'Driscoll have now received vouchers for £50.00.
28-05-2016
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Maurice Lea
My Dimplex fire stopped working for no apparent reason whilst under warranty. The supplier Argos were out of stock. GDC customer services were outstandingly helpful and a brand new updated unit was delivered to my door free of charge and exchanged and uplifted on the spot (although the courier was somewhat confused :-) ) exactly as promissed and without prevarication or usual guff. Outstanding service from which many companies could learn a great deal. Thanks GDC. Excellent.
28-05-2015
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Oz Longer
I'm really impressed with the staff at GDC Group, especially those that deal with Valor fires. The people I have spoken to are always cheerful, professional and offer good advice, going out of their way to identify parts, and always communicating effectively with the customer.
28-05-2013