Gazco Ltd
Gazco Ltd is a leading company in the building and construction industry, specializing in the manufacturing of fireplaces and supplying gas logs. Based in Exeter, England, Gazco Ltd is committed to providing high-quality products and exceptional customer service to their clients. With a focus on innovation and sustainability, Gazco Ltd is dedicated to meeting the needs of their customers while also reducing their environmental impact. As a trusted supplier in the industry, Gazco Ltd continues to set the standard for excellence in fireplace manufacturing and gas log supply.
Introduction to Gazco Ltd
Gazco Ltd is a UK-based company that specializes in the production of high-quality fireplaces and stoves. The company was founded in the early 1980s and has since grown to become one of the leading fireplace manufacturers in the country. What sets Gazco Ltd apart from its competitors is its commitment to innovation and design. The company is constantly pushing the boundaries of what is possible in fireplace design, and this has earned it a reputation as a leader in the industry.Services & Products
Gazco Ltd offers a wide range of fireplaces and stoves, including gas, electric, and wood-burning models. The company's products are known for their high quality, durability, and innovative design. In addition to fireplaces and stoves, Gazco Ltd also offers a range of accessories such as mantels, hearths, and fireguards.Location
Gazco Ltd is located in the Sowton Industrial Estate in Exeter, England. The area is home to a variety of businesses, including manufacturing, retail, and hospitality. Visitors to the area can expect to experience a bustling industrial hub with easy access to public transportation. The three closest public transportation options to Gazco Ltd are the Sowton Park and Ride Bus Station (0.5 miles), the Digby & Sowton Train Station (0.6 miles), and the Pinhoe Train Station (1.6 miles).Benefits
Customers should choose Gazco Ltd because of the company's commitment to quality and innovation. The company's products are known for their durability and unique design, and the company is constantly pushing the boundaries of what is possible in fireplace design. In addition, Gazco Ltd offers excellent customer service and support, ensuring that customers are satisfied with their products and have all the information they need to make an informed purchase.Good to Know
Customers should be aware that Gazco Ltd specializes in high-end fireplaces and stoves, and as such, their products may be more expensive than those offered by other companies in the industry.Reviews
Customers have consistently praised Gazco Ltd for the quality of its products and the level of customer service offered by the company. Many customers have commented on the unique design of Gazco Ltd's fireplaces and stoves, and the company's commitment to innovation and quality. Overall, customers have been very satisfied with their experience with Gazco Ltd and would recommend the company to others.Amenities
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showroom -
fireplace installation
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fireplace maintenance
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fireplace repair
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custom fireplace design
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fireplace accessories
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delivery
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warranty
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online shopping
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fireplace consultation
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installation
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online store
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fireplace inserts
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remote control
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vent-free
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natural gas
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propane
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customization
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financing
FAQ
What types of fireplaces do you manufacture?
We manufacture a variety of fireplaces, including gas, electric, and solid fuel options. Our gas fireplaces come in a range of styles, from contemporary to traditional, and can be customized to fit your specific preferences and needs.Can you customize a fireplace to fit my specific needs?
Yes, we offer customization options for our fireplaces. We can work with you to create a fireplace that fits your specific needs and preferences, whether it's a unique design or a specific size.What is the warranty on your fireplaces?
Our fireplaces come with a standard two-year warranty, which covers any defects or issues that may arise with the product. We also offer extended warranties for an additional cost. Please contact us for more information.What is the warranty for your gas logs and what does it cover?
Our gas logs come with a standard one-year warranty, which covers any defects or malfunctions. This warranty does not cover damage caused by improper installation, use, or maintenance. Please refer to our product manuals for proper maintenance instructions.How can I safely maintain and clean my gas logs to ensure their longevity?
To ensure the longevity of your gas logs, it's important to follow proper maintenance and cleaning procedures. This includes regularly cleaning the logs and burner with a soft brush or cloth, checking for any signs of wear or damage, and scheduling annual maintenance with a qualified technician. It's also important to only use the recommended fuel and to follow all safety guidelines provided in the product manual.Reviews
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Julie Cooper
We have had our Gazco fire for fours years, from the moment we bought it it was temperamental if it lit or not ! We had the company that we purchased it from look at it twice and had it serviced each year, again sometimes it lit then it wouldn’t light at all We have never trusted it and always thought it was faulty when fitted. Now at a point where we wanted to replace it with something that worked I contacted Gazco directly , I have spoken to them on several occasions for advice , always changing the batteries even though the fire not in use Luckily I had an extended warranty so was able for them to come and try to fix the fire. A man called Derek Thomas came with a trainee I told them the story and said the last person that serviced it said it needs to come out and it’s not fixable !!! The fire was fully stripped down and it was a while before they knew what it was , nearly every part was replaced including the handset to the fire, nothing phased Derek, he reassured me and told me he would get this fire going and he did! They were both extremely helpful and professional . Seeing the fire working was a delight we have never really benefited from it since the day we bought it . I would like them to get recognition for doing their job thoroughly and excellent customer service , I will not use local firms ever again for this fire I will use Gazco each year for servicing they are fully trustworthy . I forget the trainee’s name , Derek left him to it, over seeing him, he was training and I would like him to get full recognition too, they spent hours on a Friday afternoon not leaving until 7pm. The fire has never failed to light and it’s a slight to have it working properly . Thank you to both of you for fixing my fire when nobody local seemed to know what to do ! Nothing was too much trouble.
28-04-2023
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Paul White
I am giving the engineers Derek Thomas and Martin five stars, I would give them ten stars if I could. So helpful, very friendly, just great guys, and willing to help out. Absolutely fantastic service from them. Highly recommended.
28-03-2023
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Roy Challenger
Just had a Gazco Stockton 5 Natural Gas stove fitted in our snug. Room is 37 cu. metres, 2.3 m high. The new unit replaced an older gas stove of higher rated output, so we were a little concerned that the output would suffice. However, the Stockton 5 is more than adequate for the job; after initial start-up of 10 minutes on full, we reduce to minimum. We are also very impressed with the log-effect visual appearance, and the general quality of the stove construction. Very happy!
28-03-2023
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Elizabeth Steel
Shockingly bad customer service and after sales service, or rather, lack of it. Need some technical support with a fault code on our Reflex 75T. Rang customer service then technical support and held 30 mins, then chose the option to have a call back with assurance they would hold my place in the queue. That was over 8 hours ago. Not good enough Gazco. A premium product deserves better customer service. I see from other reviews I am not alone in my experience. Wish we’d never bought the fire now. Beware if you are considering buying from this company.
28-01-2023
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Ruth Cornish
This is written on behalf of some older friends. They brought a stockton 2 fire which they can't turn the pilot off even when not in use. This means it has used a lot of gas
28-12-2022
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Les Ronan
Chose a Riva2 to replace another gas fire which was much too big for the room. Looks good, works well and is very easy to use. Excellent service from Dorchester Fireplace & Stove Centre (went to them after another supplier did not seem interested in our business). Fire expertly fitted with no mess by Karl from KB Gas & Stoves from Wimborne, both of whom we would highly recommend.
28-11-2022
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Bernadette Franklin
We are so happy with our fire suit, from the start to seeing it on line to Moorland Fireplaces fitting it and the response from people who have seen it including the fitters has been amazing and the wow word used all the time. It has certainly added class to our lounge , thank you once again to all involved.
28-11-2022
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Robert Lear
Hi For those that are about to buy a new gas fir , don't hesitate get one from Gazco. You won't want any other. We have had ours installed by Fireworld and it was a dream. Certainly feel the difference and it is so efficient. Wouldn't buy any other. Brilliant Bob
28-11-2022
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Stewart Brocklebank
Great service of gas fire by friendly gas engineer. Service was more extensive that I have seen by previous gas fitters. I would definitely recommend Gazco serving for the future.
28-11-2022
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Valerie Sharp
Excellent service. Very pleasant engineer. Obviously knew what he was doing. Highly recommend
28-10-2022
