Gates Railings Direct
Gates Railings Direct is a company located in Stourbridge, England that specializes in Decks & Railings for Building & Construction projects.
Introduction to Gates Railings Direct
Gates Railings Direct has been in business for over 25 years, providing high-quality railings and deck solutions to customers across the United Kingdom. The company's mission is to offer top-notch products and services at affordable prices. What sets Gates Railings Direct apart is their commitment to customer satisfaction, attention to detail, and personalized service.Services & Products
Gates Railings Direct offers a wide range of services and products to meet the needs of their customers. They specialize in designing and installing custom railings and decks for residential and commercial properties. Their products include aluminum, wood, and glass railings, as well as composite and wood decking. They also offer repair and maintenance services to ensure that their customers' installations are always in top condition.Location
Gates Railings Direct is located in the charming town of Stourbridge, England. The area is a hub for building and construction services, with many businesses specializing in home improvement and renovation. Customers visiting Gates Railings Direct can expect to experience the friendly and professional service that the company is known for. The nearest public transportation options are the Stourbridge Town train station (0.3 miles away), the Stourbridge Interchange bus station (0.4 miles away), and the Stourbridge Junction train station (1.1 miles away).Benefits
Customers should choose Gates Railings Direct because of their dedication to quality and customer satisfaction. The company's experienced team of professionals work closely with each customer to understand their needs and provide customized solutions. Gates Railings Direct also offers competitive pricing and a wide range of products to choose from, ensuring that every customer finds the perfect railing or deck for their property.Good to Know
Customers should be aware that Gates Railings Direct only uses high-quality materials in their installations, which may result in slightly higher prices compared to other companies in the industry. However, the investment is worth it in the long run, as these installations are built to last and require minimal maintenance.Reviews
Customers rave about the exceptional service and high-quality products provided by Gates Railings Direct. Many reviewers note the company's attention to detail and willingness to go above and beyond to ensure customer satisfaction. Several customers also mention the durability and longevity of their installations, which have held up well over time.Amenities
-
railing -
balcony
-
staircase
-
veranda
-
fence
-
handrail
-
stair rail
FAQ
What type of materials do you use for your decks and railings?
We use a variety of materials for our decks and railings, including wood, composite materials, and metal. We can help you choose the best material based on your preferences and budget.Can you provide references or examples of your previous deck and railing projects?
Yes, we are happy to provide references and examples of our previous projects. We have completed many successful deck and railing projects for satisfied customers.What is the average timeline for completion of a deck or railing project?
The timeline for completion of a deck or railing project can vary depending on the size and complexity of the project. However, we always strive to complete projects as efficiently as possible while maintaining a high level of quality.Do you offer any warranties or guarantees for your products and services?
Yes, we offer warranties and guarantees for our products and services. We stand behind our work and want our customers to be completely satisfied with their new deck or railing.How do you handle any necessary repairs or maintenance for decks and railings in the future?
We are happy to assist with any necessary repairs or maintenance for decks and railings in the future. We can provide regular maintenance services to ensure your deck or railing continues to look and function its best. If any repairs are needed, we will assess the situation and provide a solution.Reviews
-
Pete Hudson
Had a great experience when ordering off GRD
26-11-2022
-
Raj Patel
They put the door gate for then post office some 28 years ago and it's going strong in daily use .and they put the side gate and railings to our 🏠 house some 24.years ago and still going.The current team is 3rd generation long expertise and experience 🌟🌟🌟🌟🌟🇬🇧👑
26-06-2022
-
Mark Rogers
Excellent professional service. Very helpful and easy to deal with. High quality product made accurately to specification. Good value for money. Highly recommend.
26-05-2022
-
Mark Bonard
26-05-2022
-
Craig Strong
Don't repeat my mistake, avoid at all costs!! Worst customer service and delivery experience you can imagine. Literally dumped the railings at the front of our property, obstructing our entrance and created a hazard for anyone passing by. Before offloading and delivery we requested they put deliver onto the driveway, but the very aggressive delivery driver simply said "Not my problem mate, this is the address so it's going here". Spoke to the director who was frankly useless and took no action deferring the problem to customer service. Customer services then defended the driver who blatantly lied saying there was no access to the property despite this all being on CCTV, and their service saying in the T&C's it says curb-side delivery. Also noticed the railings are chipped. Not the promised finish we purchased. Now in the process of taking legal action.
26-05-2021
-
Kath Kitson
Positive: Professionalism, Punctuality, Quality, Value
26-05-2021
-
Trevor Mayhew
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
26-05-2021
-
Natalie Langford
Had railings installed and just after 1 year they started to rust really badly I was given no help just told they were past the year really not happy with reply. I would not recommend using this company.
26-05-2019
-
Anthony Rome
Amazing company to work with and top quality products! Anthony & Pauline are the best.
26-05-2019
-
Kevin Nutt
Due to mice causing damage to my wife's horse rugs and tack, I bought two of the large galvanised storage boxes. I couldn't find them cheaper anywhere and so had a niggling doubt about their quality. When they arrived and I fit the first one together, that doubt disappeared. The quality is fantastic. And so easy to put together! Their service was exceptional. Very polite and accomodating. I was originally going to purchase through their Ebay shop but I wanted next day delivery with despatch delayed by a day - in order to arrive when I was at home. So called them direct instead. Boxes ordered and paid for over the phone. I left it with them and delivery happened exactly as I had requested. Will be using again! Such a rare find.
26-05-2019
