Gascare
Gascare is a company based in Southampton, England that specializes in providing a wide range of services related to boilers, heating equipment, and precision engineering. They are known for their expertise in boiler services and repairs, furnace repair services, and gas engineering. They also offer manufacturing and fabrication services, as well as machinery and equipment for building and construction. Gascare is a trusted supplier for boiler equipment and gas fitting needs.
Introduction to Gascare
Gascare is a company based in Totton, Southampton that has been providing reliable heating and boiler services for over 10 years. What makes this company unique is their team of highly skilled gas engineers, precision engineers, and heating equipment suppliers who are dedicated to providing exceptional service to their customers.Services & products
Gascare offers a wide range of services for both residential and commercial customers, including boiler services and repairs, furnace repair services, and gas engineering. They also offer precision engineering services and are known for their expertise in manufacturing and fabrication. Customers can purchase high-quality heating equipment from Gascare, such as boilers and furnaces.Location
Located in the New Forest Enterprise Centre in Totton, Gascare is surrounded by a variety of businesses in the building and construction industry, as well as machinery and equipment suppliers. The area is easily accessible by public transportation, with the closest options being the Totton train station (1.2 miles away), the Testbourne bus stop (0.2 miles away), and the Eling Tide Mill bus stop (0.3 miles away).Benefits
Customers should choose Gascare for their heating and boiler needs because of their team of highly skilled engineers and their commitment to providing exceptional service. Gascare offers competitive pricing and a quick response time, ensuring that customers receive the help they need when they need it.Good to know
Customers should be aware that Gascare prioritizes the safety of their customers and their team, and follows all necessary safety protocols when working on heating equipment and boilers.Reviews
Customers have praised Gascare for their reliable and efficient service, as well as their friendly and knowledgeable team. They appreciate the competitive pricing and quick response time, and recommend Gascare to others in need of heating and boiler services.Amenities
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24-hour service
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installation
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maintenance
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repair
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warranty
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expert advice
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emergency services
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gas leak detection
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gas safety checks
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boiler installation
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boiler repair
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boiler maintenance
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heating system installation
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heating system repair
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heating system service
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gas pipework installation
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gas pipework repair
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gas pipework service
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carbon monoxide testing
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central heating installation
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central heating repair
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central heating maintenance
FAQ
What types of gas fitting services do you offer?
We offer a range of gas fitting services, including boiler installations, repairs and services, furnace repairs, gas engineering, and heating engineering. Our team of experts are fully qualified to carry out all types of gas fitting work.How long have you been providing precision engineering services?
We have been providing precision engineering services for many years. Our team of experienced engineers have a wealth of knowledge and expertise in the industry, and we pride ourselves on delivering high-quality workmanship and excellent customer service.What is your turnaround time for projects?
Our turnaround time for projects varies depending on the scope and complexity of the work. We always aim to complete projects as quickly as possible without compromising on quality.What is your pricing structure for furnace repair services and are there any additional fees or charges?
We offer competitive pricing for our furnace repair services, and our fees are transparent with no hidden charges. We will provide a detailed quote before starting any work, so you know exactly what to expect.Can you provide references or examples of previous boiler installations you have completed?
Yes, we can provide references and examples of previous boiler installations we have completed. We are proud of our work and are happy to share our experience with potential customers. Please contact us for more information.Reviews
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Neil Borton
Steer well clear.! GasCare had serviced my boiler since 2016, no problems..This year all change. I experienced a problem with the room thermostat and the heating coming on as it pleased..Engineer had done a service less than 2 weeks prior..Thought it would be an easy fix.? Engineer came back, he said it was a problem with the room thermostat, he said the batteries were a little flat..He replaced them and charged me 80 quid for the pleasure..Fuming I contacted the office who kindly informed me that its purely a call-out charge and not 80 quid for 2x AA batteries..Since the engineer serviced the appliance the problem has got worse with a fault-code now appearing on the display..Calling the office once again to see if they could rectify the situation they kindly informed me yes they could....For 88 quid an hour then they happily would..!! Sheer cheek of it..! You'll get nowhere with the office staff, I said I would more than likely take my business elsewhere from now on..They weren't even bothered, just an "oh, shall we take you off our list and not phone you with a reminder in the future..?" And that's about it. They relieved me of nearly 200 quid for what.? A bad servicing and 2 AA batteries..They're alright Jack, because they've got my money..Steer clear folks, please, you have been warned...
26-12-2022
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Lisa Banks
The people at Gascare are very professional and a pleasure to work with. Highly recommended
26-08-2022
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Robert Arthurs
What a breath of fresh air from top to bottom, Gascare are helpful and proactive, the office guys are top draw and the engineers and helpful and knowledgeable, I highly recommend. Great service
26-06-2022
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Bertrand Malas
Back in 2017, our old boiler died. We chose Gascare to supply and install a new Worcester combi-boiler. When their guy turned up to check dimensions, we asked him whether he would recommend a water filter, as we had one in our previous house. His reply was no, this is not needed. Earlier in February this year, and after the boiler had been serviced every year by Gascare since 2017, it stopped delivering hot water. We called Gascare; and they identified a fault with the boiler and told us we should call Worcester in, which we did. The Worcester guy came and took the boiler apart. Both heat exchangers were blocked by debris from the hot water circuit and had to be replaced. HE told us that really a water filter should have been installed in 2017. Luckily for us, this was covered under Worcester's warranty - but only because it was their first visit with us. The Worcester technician also found out that the Gascare installed exhaust was less than 300 mm from the roof fascias, which is not legal, and therefore had to condemn the boiler. At that point, we called Gascare back. They sent a technician who offered to seal the fascias with silicon sealant (a 10 min job). We requested that since the damage to the boiler was a direct consequence of their poor recommendation from the installation, they should install the filter and perform a flush at their own cost. Their reply was a quote for £740, which corresponds to a £60 discount on the real value of £800. Needless to say we were not happy with that offer, but they refused to do anything else. It is shocking to see this sort of practice. As customers with very little knowledge of such systems, we trust the supplier's expertise, and then they don't accept the consequences of their actions when this turns out to be wrong. This sort of behavious drives everyone's prices up because for some reason they wouldn't recommend the installation of an item we would have paid for. We will not deal with Gascare anymore, and recommend everyone else to stay away as well.
26-05-2022
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Darshan Sahota
Over priced and lady on the phone was very rude
26-05-2022
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Vanessa Lillington
Excellent service, new boiler installed, great advice and aftercare. Would definitely recommend Gascare to anyone looking for great customer experience. 5 stars
26-05-2022
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chris feeney
Definitely a 5 star review. Engineer was very punctual and efficient. The previous company that I used told me a new boiler was needed so I tried Gascare for a second opinion. The gascare fitter inspected the boiler and repaired it straight away. I have no hesitation in recommending this company.
26-05-2022
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Steve Harrison
Excellent company, we use them to service our boiler every year, very happy with them
26-05-2022
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N B1236
Rates are extortionate. Engineer tried to wangle any extra time he could to get over half an hour, meticulously filling in paperwork and telling me about other things that could go wrong. Charged £123 for 35mins to diagnose a fault I told them I knew I had (sparks) along with make and model of boiler and everything else they needed to know prior to visit. Didn’t bring the part so then wanted double that to come back and fix it another day. I said as I’m effectively paying for the hour please could you re pressurise the expansion vessel to be told “do you realise I would have to drain the boiler I cannot do that in 25minutes. It can only be booked with a full service” it was a complete joke. Got a plumber who’s not charging more than a barrister - job fixed and more for £90. Would never get them back or recommend Edit to add - customer you have mentioned is not me you must do it to a lot of customers. Review is completely genuine and honest
26-05-2021
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David Robberts
We had a new hob fitted by Gascare. The engineer, Shane, was efficient and friendly. He did a speedy, clean and careful job - would thoroughly recommend the company.
26-05-2021