Gas Call Services Ltd
Gas Call Services Ltd is a leading gas company based in Glasgow, Scotland. They specialize in providing housing utility services and energy resources to the public sector and society. With a commitment to quality and customer satisfaction, Gas Call Services Ltd is a trusted name in the industry.
Introduction to Gas Call Services Ltd
Gas Call Services Ltd is a gas company based in Glasgow, Scotland. The company was established with the purpose of providing high-quality and reliable gas services to customers in the public sector and society. With years of experience in the industry, Gas Call Services Ltd has built a strong reputation for its exceptional services and customer satisfaction. What makes this company unique is its commitment to using sustainable and eco-friendly energy resources, ensuring that customers receive efficient and cost-effective solutions for their gas needs.Services & Products
Gas Call Services Ltd offers a wide range of gas services, including installation, repairs, and maintenance for heating systems, boilers, and gas appliances. In addition, the company provides gas safety checks and certifications to ensure the safety and well-being of customers. Customers can also purchase gas products such as gas fires, cookers, and hobs from Gas Call Services Ltd.Location
Gas Call Services Ltd is located in the Queenslie area of Glasgow, which is known for its industrial heritage and thriving business community. The area is home to various housing utility companies, making it a convenient location for customers in need of gas services. The company is easily accessible by public transportation, with the closest options being the Shettleston Train Station (0.8 miles), the Parkhead Bus Station (1.2 miles), and the Carntyne Train Station (1.3 miles).Benefits
Customers should choose Gas Call Services Ltd for their gas needs because of the company's commitment to providing high-quality and reliable services. The company's use of sustainable and eco-friendly energy resources ensures that customers receive efficient and cost-effective solutions. Gas Call Services Ltd also prioritizes customer satisfaction and safety, providing gas safety checks and certifications to ensure the well-being of customers.Good to Know
Customers should be aware that Gas Call Services Ltd operates within the public sector and society, providing gas services to various organizations and individuals. The company is committed to upholding ethical and sustainable practices in its operations and services.Reviews
Customers have praised Gas Call Services Ltd for its exceptional services and commitment to customer satisfaction. Many have noted the company's reliability and efficiency in providing gas services, as well as its use of sustainable energy resources. Overall, customers recommend Gas Call Services Ltd for their gas needs.FAQ
What are your pricing options and how do they compare to other gas companies?
Our pricing options vary depending on the customer's needs and usage. We offer competitive rates that are comparable to other gas companies in the market. We also have different billing options available to make it easier for our customers to manage their payments.Are there any special promotions or discounts available for new customers?
Yes, we offer special promotions and discounts for new customers. These promotions and discounts may vary depending on the time of year and location. We encourage new customers to contact us directly to learn more about our current promotions and discounts.What types of services do you provide for housing utilities?
We provide gas services for housing utilities, including gas meter installation, maintenance, and repairs. We also offer gas safety checks to ensure that your gas appliances are working safely and efficiently. Our team is experienced in working with homeowners, landlords, and property management companies.Can you provide information on your customer service policies and procedures?
Our customer service policies and procedures are designed to ensure that our customers receive the best possible service. We have a dedicated customer service team that is available to answer any questions or concerns. We also have a complaints procedure in place to address any issues that may arise.Do you offer any discounts or special programs for customers with financial difficulties?
We understand that some customers may face financial difficulties, and we have programs in place to assist them. We offer payment plans and budgeting advice to help customers manage their bills. We also work with local authorities and charities to help eligible customers access additional financial support.Reviews
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Taelor B
Had 5 radiators replaced after technician verified low pressure / generally age-related issues to the dials. Was in and out under 4 hours, tidied up perfectly and very professional throughout. Would highly recommend for anyone looking for service.
26-04-2023
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Entesar Hadad
I wish I could give minus or Zero, I had my boiler installed with the booklet that came with the boiler which is different so no idea how to deal with the boiler if there are any issue , I paid for the most expensive boiler to get the cheapest service. PLEASE do not use this company , I wish I had looked into the reviews before using this company. I trusted Scottish Power who recommended the company and I was very wrong and I should have done my search before using this company
26-03-2023
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Lindsey Campbell
I have never, ever, ever been spoken to by anyone the way a gas Engineer, spoke to me today. What an obnoxious , rude, arrogant, man. He comes out and treats you like filth…absolutely diabolical service!!!!!!
26-02-2023
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Pamela Campbell
I'd give 0 if I could
26-02-2023
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kayla leigh
If i could give a zero i would. Leaving a family with disabled children without heating and sometimes even without water for days and weeks on end where gas call services fail to attend emergency appointments or forget to order parts or just dont carry parts often required to fix even simple jobs. Rude customer services and no care what damages they are doing to a disabled persons quality of life. Absolutely disgusted with gas call services. This isnt even a one off its constant over a period of several years. Either do the job your paid to do in the timescale set out in your contract or give the contract up so a more competent company who care can do it properly.
26-01-2023
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Louise Carenduff
Excellent service and communication from start to finish.
26-01-2023
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Patrizio Passeri
They installed a system boiler for me, and when I had it serviced it turned up they inverted the reversed flow and return pipes, among other mistaked. That damaged the heat exchanger and AAV. When teh Worcester Boiler engineer came to fix the boiler, he certified that the boier is "At Risk Situation (Danger Do Not Use) - Permission To Turn Off Gas Supply Refused. Flue Not Sealed To The Fabric Of The Building." I emailed them several times and called them, but nobody ever got back to me about carrying out a fix to teh installation to make it legal and safe. I just reported them to GAS SAFE. I hope they'll do something about these people.
26-11-2022
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Travel Fun
My newly installed boiler (4 days ago!) no longer works and trying to get an engineer out to fix it proves to be a real nightmare. On the positive side I have to say that the original installation appeared(!) to have been done professionally. The guys were friendly and seemed to do a solid job, cleaning up after themselves and even insulated the condensate pipe (other properties in the neighbourhood just have a plastic pipe). The new thermostat, however, couldn’t be installed, but an electrician would be sent out the following day to fix. Three(!) days later the electrician arrived and connected the thermostat plus receiver. That’s when the problems started… Less than two hours after the installation I noticed that there was no hot water coming from the tap. And the control panel on the front of the boiler had gone completely black and would come back to life! I phoned local offices, but ended up in never ending loops. I phoned the central support in Glasgow under the number given on GasCalls website and had some bizarre conversations. Initially I was told that they don’t cover my area, which isn’t true. They took my details and promised me a call from the ‘relevant’ office. An hour later I phoned again, still not having received any call/update… and the same story,,, we have no records, we don’t cover your ‘area’… whilst I was holding the contract in my hand. Only after being insistent and being put on hold, the agent then confirmed that my details had been passed onto ‘Colin’, but she could not give me his department details… she just assumed he was a supervisor for these cases. He would call me ASAP. This was 5 hours ago. And having this call doesn’t mean I will have an engineer on my doorstep! And let’s not forget they advertise and praise their 24/7 365 day support on their website!
26-11-2022
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Stuart Fallon
The engineer who fitted the boiler (Jack) was brilliant. Very friendly and cleaned up after himself. Got the the new boiler fitted in a day as promised - despite having to go for extra parts. Only point off was for some poor communication from the office - had to chase up a few times re: appointments. But other than that all was great.
26-10-2022
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Nick B
I had a very bad experience. Engineer came and did a lot of damage. I tried to get some compensation for the damage he caused (without consent) but they just disregarded my feedback and the pictures I sent. Repairing the damage caused as much as the installation. Shocking.
26-10-2022
