Garretts Green Lane Surgery
Garretts Green Lane Surgery is a healthcare facility located in Birmingham, England. The facility offers a range of medical services including emergency care physicians, oral & maxillofacial surgeons, and oral surgeons. The team of doctors and surgeons at Garretts Green Lane Surgery are dedicated to providing high-quality healthcare services to their patients. The facility is committed to ensuring the well-being of their patients and providing them with the best possible care. Garretts Green Lane Surgery is a trusted name in the healthcare industry and is known for its exceptional medical services.
Introduction to Garretts Green Lane Surgery
Garretts Green Lane Surgery is a medical practice located in Birmingham, England. The company was established with a mission to provide high-quality healthcare services to patients of all ages in the community. The team of doctors and surgeons at Garretts Green Lane Surgery are highly trained and experienced, with a focus on patient-centered care. What makes this company unique is their dedication to providing personalized care to each patient, ensuring that their specific needs are met.Services & Products
Garretts Green Lane Surgery offers a range of medical services, including general practice, emergency care physicians, oral & maxillofacial surgeons, and oral surgeons. Patients can receive a wide range of treatments and procedures, including preventive care, diagnostic testing, and surgical procedures. The company also provides a range of healthcare products, including medications and medical equipment.Location
Located in Birmingham, Garretts Green Lane Surgery is situated in a bustling area with a variety of businesses and amenities. The area is known for its diverse community, with a range of cultures and traditions represented. Patients visiting Garretts Green Lane Surgery can expect to experience a welcoming and inclusive environment. The surgery is conveniently located near several public transportation options, including the Birmingham International Airport, Birmingham International railway station, and the Coventry Road bus stop.Benefits
Garretts Green Lane Surgery stands out from other medical practices in the region due to their commitment to providing personalized care to each patient. The team of doctors and surgeons at the practice are highly trained and experienced, with a focus on the individual needs of each patient. The practice also offers a range of medical services and products, making it a one-stop-shop for healthcare needs.Good to know
Patients should be aware that Garretts Green Lane Surgery operates on an appointment-only basis. Patients are encouraged to call ahead to schedule an appointment to ensure that they receive timely and efficient care.Reviews
Patients have consistently praised Garretts Green Lane Surgery for their high-quality care and personalized approach. Many patients have noted the friendly and welcoming environment of the practice, as well as the expertise of the doctors and surgeons on staff. Overall, patients have described the practice as professional, efficient, and caring.FAQ
How do you handle post-operative care and follow-up appointments?
We provide comprehensive post-operative care and follow-up appointments to ensure our patients have a smooth recovery process. Our team of healthcare professionals will provide detailed instructions on how to care for the surgical site and manage any discomfort. We also schedule follow-up appointments to monitor progress and address any concerns.Can you provide some examples of successful treatments you have provided for similar conditions?
Yes, we have successfully treated a variety of conditions including dental implants, wisdom teeth extraction, jaw surgery, and facial trauma. Our experienced oral and maxillofacial surgeons use the latest techniques and technology to provide the best possible outcomes for our patients.Do you accept all types of health insurance?
We accept most major health insurance plans, but we recommend contacting your provider to confirm coverage. Our team can also assist with insurance verification and billing questions.What is your experience and training in this field?
Our team of doctors and surgeons has extensive experience and training in oral and maxillofacial surgery. We have completed rigorous education and training programs, and continue to stay up-to-date with the latest advancements in our field. We also hold certifications and memberships in professional organizations.What types of anesthesia do you offer and how do you determine which one is best for each patient?
We offer various types of anesthesia including local anesthesia, IV sedation, and general anesthesia. The type of anesthesia we recommend depends on the procedure being performed and the patient's medical history and preferences. Our team will discuss the options and help determine which type of anesthesia is best for each individual patient.Reviews
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Ebony Tamara
I can’t praise this surgery and all its staff enough. The receptionists are all lovely and never condescending or rude (usually very typical of drs receptionists) the nurses are always helpful and never rush you or dismiss you and Dr Chopra is the first dr I’ve had who actively listens to all my concerns and doesn’t treat me like I’m stupid or trying to self diagnose. I’ve had certain issues for over 10 years and seen multiple different healthcare professionals and only now are they all finally being addressed and sorted out. The staff here all care about their patients and I can’t recommend this surgery enough, I hope it never changes.
26-04-2023
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numan chowdhury
Worst ever service in my area. Need to report it to NHS...
26-02-2023
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Sameera
Before anything the doctors are great when you get seen. Being a new patient here, I haven’t found it the easiest Surgery to get through to or to even be seen! The phone wait times are ridiculous. You call at 9am when it opens and obviously can’t call any sooner and wait over an hour on the phone only to be told appointments are all gone. This has happened numerous times and has been a waste of time. Phone lines should be shut ones full capacity has been reached. Even for a query you have to wait 30-40 mins minimum. Never known a GP whose phone lines are always this busy! Will need to find another GP. And to add their responses to reviews are shocking and not professional at all, I look forward to receiving a response!
26-02-2023
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Fatemeh Donya
This one star is not only for this surgery but for the approach of NHS rules toward patients. I tried to book an appointment yesterday for my daughter, but the surgery told me to call back today morning. Before the surgery opens I had a GP call through the phone by LV, the doctor said she needs to be seen and he said he will send an electronics assessment to the GP surgery. After a long waiting to be answered by the receptionist, she said they don't accept any assessment from any other GP rather than the surgery, she instantly said there is no electronic copy of the assessment (which I am sure she didn't even check) and she said you have to wait for a call first and if the Doctor decided, she can be seen. No wonder there is no appointment available because of this pathetic system. Just imagine how GPs time is wasted, 1 GP time was wasted because they only accept their own GP assessment, and another GP to decide if she needs to be seen. Doesn't it seem logical to the NHS system?? They waste not only their own time, also our time. I waited the whole day, didn't receive any call. Dear owner of Garrets green lane surgery google review, I was expecting this response from you because I have already seen how you reply to your patients. You just proved to people that the negative comments are all true. I haven't received any call today as you instructed me to wait for a call and instead of appologising that you failed your job to provide a f2f appointment for a 18 months old baby, you ask people to go to other surgeries.
26-02-2023
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Flor Ferreira
Have always had a great experience with the surgery for my whole family and we are 7 of us registered there … from doctor Dr chopra to nurses , midwife, physiotherapist ,receptionists . It is true that the calls in the morning are busier and sometimes you call at 9:05 am and your call hangs up but this is a technical problem that can happen when incoming calls are in high demand. For me This is not a motive to leave a bad review when they are always there to help and give you a same day appointment. I used to live in london and GP appointments are made next week for normal colds and flu symptoms so only in very urgent cases they take you same day , so I think people doesn’t realise how grateful they should be as NHS is facing a tremendous pressure nowadays , just keep on top of news and have a bit more compassion for others first. Treat others with respect and how you treat others will be how they treat you . I am thankful for the whole surgery team 🌟
26-01-2023
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Richard Burke
Diabolical phone service over an hour every time you ring up
26-12-2022
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Bushra Begum
I used to be very happy with its service, it was a great surgery. Dr Chopra is wonderful. But unfortunately the surgery is getting poorly nowadays. They keep you on queue right from the minute they open at the end they say they're fully booked. How on earth are you supposed to call earlier than they open? It opens at 9 am but gets on full capacity by half 9 and you stay on queue number 12 when you call by 9:05 am exactly. Just ridiculous. Also they hand over their call duties to nurses when the doctor is busy. Patients want a qualified doctor to speak to not a nurse. Thanks for the response, I think it's more professional to try to solve the issues addressed rather than stalking the reviewer's review history. I have no time to ring the surgery for reasons you predicted or to leave Google feedbacks on petty matters. Thanks for the link but it wasn't my concern.
26-11-2022
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kamel baksh
Called at 9am and was 4th in the line. After waiting five mins I was told the surgery is closed so the line hang up. This happened twice. Around 9.10 when I tried for the 3rd time I was put on the queue and I was 13th in the line. Waited for 40mims after that to get through. Not impressed at the surgery for not opening at 9am as mentioned on the website.
26-11-2022
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Irina Irina
Called to make an appointment. Waited over 30 min in the queue. Was never given a time gap, so took my phone with me everywhere, which was really hard considering i have 2 small kids. Somehow the dr called but the phone never rang, i called straight back next minute, was told the dr is in the next app. Was told i would get a call later. I call again at 18. On hold again for 30 min. I told the girl at reception that this is ridiculous and that it is a waste of peoples time. Shockingly i get a call from the dr just after 5 minutes, where we discussed about my health issue for 1 min, and then for another 10 was told off by him because i have retalieted on the girl. Which was not true, as i never used any abusive or offending language. I just explained to her my frustration with the service. Really disappointed as this was a great surgery before Covid but changed drastically.
26-11-2022
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Azia Raja
RECENTLY MOVED HERE. SEEMS GOOD SO FAR
26-07-2022
