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Video Game Stores, Game Stores

GAME Surrey Quays

GAME Surrey Quays is a video game store located in London, England. They offer a wide selection of games and accessories for various gaming platforms. In addition to selling games, they also focus on promoting gaming culture and entertainment through events and activities. With their prime location in Surrey Quays Shopping Centre, they are a popular destination for gamers and shoppers alike.

Introduction to GAME Surrey Quays

GAME Surrey Quays is a video game store located in the Surrey Quays Shopping Centre in London, England. The company was founded with the purpose of providing a fun and engaging shopping experience for video game enthusiasts. GAME Surrey Quays prides itself on being a hub for gaming culture and entertainment, offering events and activities for customers to participate in. What sets this company apart is their knowledgeable staff and their commitment to providing customers with the latest and greatest video games and gaming accessories.

Services & products

GAME Surrey Quays offers a variety of services and products for their customers. They sell video games for all major gaming consoles, including PlayStation, Xbox, and Nintendo. In addition to games, they also sell gaming accessories such as controllers, headsets, and gaming chairs. Customers can also trade in their old games for store credit or cash. GAME Surrey Quays' services include pre-ordering new releases, repairing consoles, and hosting gaming events and tournaments.

Location

GAME Surrey Quays is located in the Surrey Quays Shopping Centre, a popular shopping destination in London. The area is home to a variety of businesses, including clothing stores, restaurants, and movie theaters. Customers can expect to experience a bustling atmosphere with plenty of options for entertainment and shopping. The shopping center is easily accessible by public transportation, with the Surrey Quays Overground station, Canada Water Tube station, and Surrey Quays Bus station all within a 10-minute walk.

Benefits

Customers should choose GAME Surrey Quays for their video game needs because of their knowledgeable staff and commitment to gaming culture. The staff is passionate about video games and can provide expert advice and recommendations to customers. Additionally, the store offers a variety of events and activities for customers to participate in, including gaming tournaments and launch parties. GAME Surrey Quays also has a loyalty program for regular customers, offering exclusive discounts and promotions.

Good to know

Customers should be aware that GAME Surrey Quays' prices may be higher than other video game stores or online retailers. However, the store offers a trade-in program for customers to receive store credit or cash for their old games, which can help offset the cost of new purchases.

Reviews

Customers have praised GAME Surrey Quays for their knowledgeable staff and extensive selection of video games and accessories. Many have also expressed appreciation for the store's events and activities, which provide a fun and engaging experience for gamers. Some customers have noted that the store's prices can be higher than other retailers, but overall, customers are satisfied with their experiences shopping at GAME Surrey Quays.

FAQ

What is your return policy for video games and electronics?

Our return policy for video games and electronics allows customers to return items within 14 days of purchase if they are unopened and in their original packaging. If the item is faulty, we offer a full refund or exchange within 30 days of purchase with proof of purchase.

Do you offer discounts for pre-ordering games?

Yes, we offer discounts for pre-ordering games. Customers can receive a discount on the purchase price when they pre-order a game before its release date.

What types of video games do you offer in your store?

We offer a wide range of video games in our store, including games for various consoles such as PlayStation, Xbox, Nintendo, and PC. We also offer a selection of video game accessories, such as controllers, headsets, and charging cables.

Do you have a loyalty program for frequent customers?

Yes, we have a loyalty program for frequent customers. Customers can sign up for our loyalty program in-store or on our website to earn points on their purchases. These points can be redeemed for discounts on future purchases.

What is your return policy on video games?

As mentioned earlier, our return policy for video games allows customers to return items within 14 days of purchase if they are unopened and in their original packaging. If the item is faulty, we offer a full refund or exchange within 30 days of purchase with proof of purchase.

Reviews

  • Terri Teagle-Stacey

    The staff here are beyond amazing. They are a great asset to the company, thank you to the 2 guys who made a great day for me, even better!

    25-05-2023
  • Orestis Savva

    12-05-2023
  • Marta CG

    26-04-2023
  • Umarfayyad Uddin

    26-04-2023
  • Georges Denland

    Good selection and good staff.!

    26-04-2023
  • Nikki Allen

    Not great stock

    26-03-2023
  • Miles Tigerfox

    Much like there other stores prices seem a little on the overpriced side store a tad cramped and dated but a good selection of stock and helpful staff

    26-03-2023
  • David Foster

    26-02-2023
  • iam Real

    Boring experience when inside the shop however a good range of games to choose from. Edit: further more I’ve had possibly the worst CX ever to date in my local area. I was verbally harassed by what I’d know either as the store manager or area manager of the branch. Absolutely appalling behaviour that will set the foundation to future failure if these managers continue to cause damage to business reputation. Especially when Game is not the 1st priority for video games purchases and experiences anymore, customer retention is absolutely essential yet I feel only the ground level staff (consultant) deserve more.

    26-02-2023
  • Jack Moy

    Very jolly chap working today.

    26-02-2023