Galloway Crafts & Outback Yarns
Galloway Crafts & Outback Yarns is a renowned company based in Castle Douglas, Scotland. They specialize in providing top-quality yarns and fabrics for clothing and fashion. With a wide range of products available, they are one of the leading yarn stores in the United Kingdom. Their commitment to quality and customer satisfaction has made them a popular choice among fashion enthusiasts and crafters alike.
Introduction to Galloway Crafts & Outback Yarns
Galloway Crafts & Outback Yarns is a unique company that specializes in providing high-quality yarns and crafting supplies. The company has a rich history, dating back to the early 2000s when it was founded by a group of passionate crafters. Galloway Crafts & Outback Yarns is known for its exceptional customer service and personalized approach to shopping.Services & Products
Galloway Crafts & Outback Yarns offers a wide variety of products, including yarns, needles, patterns, and crafting supplies. The company's extensive selection of yarns includes both natural and synthetic fibers, as well as hand-dyed and locally sourced options. In addition to yarns, Galloway Crafts & Outback Yarns also offers a range of clothing and fashion accessories, all made from high-quality materials.Location
Galloway Crafts & Outback Yarns is located on King Street in Castle Douglas, Scotland. The area is known for its charming shops, cafes, and restaurants, and is a popular destination for both tourists and locals alike. The closest public transportation options include the Castle Douglas Railway Station (0.3 miles), the St John Street Bus Stop (0.1 miles), and the Market Hill Bus Stop (0.2 miles).Benefits
Customers should choose Galloway Crafts & Outback Yarns because of the company's commitment to quality and customer service. The staff are knowledgeable and passionate about their craft, and are always happy to provide expert advice and guidance. Additionally, the company offers a variety of classes and workshops, providing customers with an opportunity to learn new skills and techniques.Good to Know
Customers should be aware that Galloway Crafts & Outback Yarns is closed on Sundays and Mondays. Additionally, the company occasionally hosts special events and promotions, so customers are encouraged to check the website or follow the company on social media for updates.Reviews
Customers consistently rave about the exceptional customer service and high-quality products offered by Galloway Crafts & Outback Yarns. Many customers have noted that the staff are friendly and knowledgeable, and that the company has a great selection of products. Overall, Galloway Crafts & Outback Yarns is highly recommended by customers who are passionate about crafting and quality materials.Amenities
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gift cards -
knitting classes
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custom orders
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yarn samples
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discounts
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parking
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in-store events
FAQ
What types of yarn do you offer?
We offer a wide variety of yarn types, including wool, cotton, acrylic, and blends. We also have specialty yarns like silk, bamboo, and alpaca.Do you offer classes or workshops for knitting or crocheting?
Yes, we offer classes and workshops for both knitting and crocheting. Our experienced instructors teach a variety of skill levels, from beginner to advanced.What are your return policies for yarn and other products?
We accept returns on unused, unopened items within 30 days of purchase with a receipt. Sale items and special orders are final sale and cannot be returned.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer a loyalty program for our frequent customers. For every $100 spent on products, customers receive a $10 credit towards their next purchase.Can you recommend yarns for specific projects or patterns?
Absolutely! Our staff is knowledgeable and experienced in matching the right yarn to specific projects or patterns. We are always happy to help customers find the perfect yarn for their project.Reviews
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Adriana Haynes
21-05-2023
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Robyn Anderson
I visited this shop with my boyfriend whilst on holiday. Lots of variety in materials for artists. I don’t have a shop like this where I live, but I wish I did. There’s also interesting stuff upstairs. Bought myself a fossilised dinosaur tooth.
26-02-2023
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Joanne Hartley
Customer service is none existent!! The was an issue with an order I made, I contacted them via email and to start with they were quite helpful. I kindly and very politely updated them about the problem, as they requested and they responded in an absolute rude and awful attitude that was totally uncalled for!! It wasn't even as though I had demanded a refund or replacement item or accused them for causing the issue!! The response was unexpected and certainly not necessary!
26-12-2022
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Linda Truswell
Ordered on 26/11/2022 phoned and left a message on 29/11/2022 for them to let me know if my order has been sent but no reply from the message. Phoned today 01/12/2022 and actually got through to a member of staff and discovered my order had still not been processed. This is a christmas project and maybe too late to get done by the time i receive my order :-(
26-12-2022
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Heather Wellington
Aladins cave full of wonderful craft products for nearly anything you can think of....unfortunately on the day we visited they were short staffed...tried to ring ahead but phone not answered......they couldn't find what I wanted which according to them was in stock......a wasted journey and day of my holiday....
26-11-2022
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Gary Crow
Friendly helpful staff and large range of arts stock.
26-10-2022
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Lynn Thomson
Ordered yarn and it arrived very quickly 5*
26-10-2022
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Alison Taylor
Look at trust pilot reviews before placing an order. Wish I had .I Placed an order over two weeks ago . Website stated delivery 3 days .I have emailed , phoned 3 times and left messages and tried to contact them via there website but had no response. Called today and actually answered my call. Asked about my order status was told it wasn’t in stock and they had refunded me . They had not refunded me and had made no attempt at contacting me . When i queried this they hung up on me . customer service is non existent .
26-08-2022
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elly pegg
Amazing shop. Probably everything you could ever want and such helpful staff
26-05-2022
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Ailsa Morris
Always love visiting the shop. Great range of stock and staff always friendly even when busy! They went above and beyond to try and track down the threads I needed for a project and it was much appreciated!!
26-05-2022
