Featured image
Heating Equipment Suppliers, Heating Contractors

Gaia Underfloor Heating

Gaia Underfloor Heating is a company based in Bury St Edmunds, England. They specialize in providing underfloor heating solutions for both residential and commercial properties. As heating contractors and heating equipment suppliers, they offer a range of products and services to meet the needs of their clients. Gaia Underfloor Heating is committed to providing high-quality and energy-efficient heating solutions to their customers in the building and construction industry.

Introduction to Gaia Underfloor Heating

Gaia Underfloor Heating is a company based in Bury St Edmunds, England that specializes in providing innovative and energy-efficient heating solutions for homes and businesses. The company was founded in 2014 with the goal of providing a cost-effective and environmentally friendly alternative to traditional heating methods. Gaia Underfloor Heating prides itself on its commitment to quality and customer satisfaction.

Services & products

Gaia Underfloor Heating offers a range of services, including installation, repair, and maintenance of underfloor heating systems. They also provide high-quality heating equipment from leading manufacturers, ensuring that their customers receive the best possible products. Their team of experienced heating contractors provides expert advice on the most suitable heating solutions for every customer.

Location

Gaia Underfloor Heating is located in Unit 4, Brickfields Business Park, Woolpit, Bury Saint Edmunds IP30 9QS, United Kingdom. The area is known for its thriving business community, with a range of building and construction companies located nearby. Customers can expect a friendly and welcoming atmosphere when visiting the company's premises. The nearest public transportation options are Woolpit Bus Stop (0.2 miles), Thurston Railway Station (4.1 miles), and Elmswell Railway Station (4.6 miles).

Benefits

Customers should choose Gaia Underfloor Heating because of their commitment to quality and customer satisfaction. The company uses the latest technology and high-quality materials to provide energy-efficient and cost-effective heating solutions that are designed to last. Their team of experienced heating contractors provides expert advice and excellent customer service, ensuring that every customer is satisfied with their experience.

Good to know

Customers should be aware that Gaia Underfloor Heating only provides underfloor heating solutions and does not offer other types of heating systems. However, their focus on underfloor heating allows them to provide specialized services and expertise in this area.

Reviews

Customers have praised Gaia Underfloor Heating for their professionalism, expertise, and excellent customer service. Many have noted that the company's heating solutions are cost-effective and energy-efficient, and have helped to reduce their energy bills. Overall, customers have reported a positive experience with Gaia Underfloor Heating and would recommend their services to others.

FAQ

What types of heating systems do you install and service?

We install and service underfloor heating systems for homes and businesses. Our systems use water or electric to heat the floors and provide comfortable warmth throughout the space.

Are your technicians licensed and insured?

Yes, all of our technicians are fully licensed and insured to ensure the highest quality work and safety for our customers.

Do you offer maintenance and repair services for the equipment?

Yes, we offer maintenance and repair services for all of the underfloor heating systems we install. Our technicians are trained to diagnose and fix any issues that may arise.

What is your warranty policy for the heating equipment?

We offer a manufacturer's warranty on all of our heating equipment, which varies depending on the specific product. Our team can provide more information on the details of each warranty.

What is your pricing and payment policy for installations and repairs?

Our pricing for installations and repairs varies depending on the specific project and equipment needed. We provide free quotes and work with our customers to find a payment plan that works for them. We accept various forms of payment, including credit cards and financing options.

Reviews

  • Patrick Waghorn

    Only called for some information regarding putting the power cable and the sensor cable in the same conduit, quick response and email confirmation to let the builders know it not a problem, also very happy with the ufh mats with the help of a hot glue gun to fix it down

    26-01-2023
  • Mark Long

    I would not buy from Gaia; my heating has been off for a week and i have called them 3 TIMES and each time they promise to call back and send someone. In this cold whether we have no heating upstairs and some down - with a child in a bed, it's not ideal. I don't trust the positive comments given 8 days of minimal heating and no response. Maybe try the Underfloor Heating store who have amazing reviews on Trustpilot (Gaia aren't even on Trustpilot)

    26-12-2022
  • Andrew M

    I contacted Gaia Underfloor Heating to try and resolve ongoing issues we've been having with an inherited wet underfloor heating system. I was extremely disappointed with the response - the person I spoke with really didn't seem at all interested in advising me, or setting out their services. They certainly didn't want my business, despite me explaining we wanted to upgrade our control system and stats, and needed professional help with maintenance and resolving problems with the day-to-day functioning of our system. I tried to be as clear and concise as I could be. The response was to basically be told to search online for components and get an electrician in. When I enquired about a maintenance call out I was told it would be an initial charge of £300+VAT! My experience of Gaia is at total odds to the slick and misleading marketing of their online profiles.

    26-10-2022
  • Mick Jobless

    Positive: Professionalism, Quality, Responsiveness, Value

    26-05-2022
  • Robert

    26-05-2022
  • Robert Wright

    Positive: Professionalism

    26-05-2022
  • Conor Power

    Highly recommend Gaia Underfloor Heating. It is so refreshing to receive unbelievable, customer care. I had a query related to a 20 year old underfloor heating system. There was no sales opportunity for Gaia however they were very responsive and took the time to address my questions and called me to talk me through the system. Other companies could take note of this level of customer service. Thanks to Natalie and Thomas for taking the time to answer my questions. The manufacturer of the system actually sent me to Gaia for their expertise. Service: Heating system maintenance

    26-05-2021
  • Simon Whittaker

    26-05-2020
  • Lou

    26-05-2020
  • The Scented Bag Company *

    Helped me from start to finish when I extended my property and I wasn't sure what system I needed. Gaia was recommended to me by a friend who had been really pleased with their service and price. I always mention them to my friends now and my floors are nice and toastie!

    26-05-2020