Future Renovations Uk

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Reviews

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  natasha thomas

  Avoid this company like the plague. The door was fitted incorrectly from the start with marks all over it. Company have since been out 4-5 times and still the door is fitted incorrectly. The last person who came said it was the frame that had been fitted incorrectly from the start and needed to be replaced. He tightened the fittings as there was a huge draft and water coming into property. Since then hinges have broken off the door due to poor fitting and over tightening. The door will simply not lock from the outside. I have sent video evidence to the company who now proceed to ignore me. I have also tried to call them 100s of time, they must be screening my calls as don’t answer, if they do accidentally answer I get put on hold and no one comes back to the phone. The managers simply don’t care despite receiving emails, text messages and calls from myself. I am currently seeking advice from citizens advice after finding out that although the advertise they are FENSA approved. This is only for the windows not doors. Fitters have admitted to me they can’t retain staff and half of them are not up to the job and can’t carry out the work correctly. They have numerous complaints and recall outs. Please don’t make the mistake of using this company. I wish I had done further research on this company before paying them any money.

  14-05-2023
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  Sarfaraj Hotelwala

  Stay away from this company after work done they not pick your phone Scam Scam

  07-05-2023
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  R4y Mond

  THIEVES…Stay away , these crooks will take your deposit then call you 3 weeks later to renegotiate for another 2 grand, if you don’t hand it over they will keep your deposit and ignore you

  28-03-2023
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  G M

  DO NOT USE THIS COMPANY AS THEY USE BULLY BOY SALES TACTICS THEY HAVE NO AFTER SALES. THEY IGNORE AND BLOCK CALLS AFTER RECEIVING PAYMENT. THEY PHONED ASKING FOR PAYMENT BEFORE INSTALATION WAS HALF DONE THEN THREATENED ME WITH A COURT ORDER IF I DIDNT PAY THEM NOW? ALL MY CALLS GO UNANSWERED CANT GET OUT OF MY HOUSE AS THE DOOR WONT OPEN, EVEN AFTER SEVERAL EMAILS TELLING THEM ITS A FIRE HAZARD. THEY JUST DONT CARE. WARNING

  28-03-2023
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  Fiza

  This company was called to provide a quote, After agreeing on the quote, I was asked to pay a deposit. Within 3 days of paying a deposit, my circumstances changed and I requested to cancel the purchase, bearing in mind no work or products had been manufactured at this stage, therefore there was no real expense incurred by this company at the point of cancellation. it took a total of 6 MONTHS and over a 100 phone calls for the company to eventually agree a refund of a fraction of my initial £1000 deposit. Fast forward another 5 months, I am still waiting to receive a single penny. I have wrote to them on several occasions, and after further enquiries, it seems their address doesn't exist. I do not recommend this company to anyone. this experience has been totally disheartening and I have wasted so much of my time in just trying to get a fraction of my deposit. Avoid this company.

  28-02-2023
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  Marcin Daniel

  I had Windows and patio doors fitted by them. Guys who install them did good job.However there was few bits missing which should be(as promised on the phone conversation) fitted in few weeks. It's been 4 months now and there's no will of sorting the issue. They ignore phone calls and messages left on the voice mail.

  28-02-2023
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  Mohammad

  Extremely poor customer service and poor quality products. They are good only until they got your money. once they have it they don't bother to reply. issues with the doors installed at my property. Its now more then 6 months i keep on calling them, sending text messages and emails but they never contacted me back.

  28-02-2023
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  andy bate

  Extremely poor customer service I would definitely not recommend poor build quality

  28-02-2023
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  Saleha Harun

  Fitted the wrong size, no sign of resolving the issue, dont answer any phone calls or emails.

  28-01-2023
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  Shahzada Majid

  Shame on these pple they can't call them selves proffesional. Since iv had the windows and door put in they have not given me 1 valid receipt everytime you ring they pass you to piller and post. Once theyv gor u in they keep adding charges and they refuse to email you back or even listen to you they can't add money up yet they can add it for no reason. I don't know how they still in business they keep firing pple so they say yet they all there. They said iv got an outstanding balance yet they can't give me they mony iv given in writing my stupidity tht I trusted a certain. Person called Sam Adam is vet rude ignorant Martin is the sweet talker yet whn it come to the crunch he back off. Whn u expect money you should have the decency to provide the write details e mails invoices receipts. I wish I ahd read the reviews first there windows are good but what they show u is not what u get Please plz if you do go with this company make sure u have bank transfers and if u do pay cash make sure the person write and signed as well take pics at the time My advice try to avoid them as they price u low but at the end uv got a bill higher then the other companies

  28-01-2023