Fusion Sound & Light
Fusion Sound & Light is a company based in Croydon, England that specializes in Audio Visual Equipment Rental Services and IT & E-Commerce. They are located at Unit 5, The Tramsheds, Coomber Way, Croydon CR0 4TQ, United Kingdom.
Introduction to Fusion Sound & Light
Fusion Sound & Light is a UK-based company that provides top-notch audio visual equipment rental services. With over 10 years of experience in the industry, the company has established a solid reputation for providing high-quality services to its customers. What makes this company unique is its commitment to offering customized solutions that meet the specific needs of its clients.Services & Products
Fusion Sound & Light offers a wide range of services that include sound system hire, lighting hire, staging hire, and video equipment hire. The company also provides IT & E-Commerce services that include web development, e-commerce solutions, and digital marketing services. Customers can expect to receive top-notch services that are tailored to meet their specific needs.Location
Fusion Sound & Light is located in Croydon, a bustling town in South London, England. The area is known for its diverse range of businesses, including retail stores, restaurants, and entertainment venues. Customers can expect to experience a vibrant and lively atmosphere when visiting the area. The company is conveniently located near public transportation options, with the nearest tram stop being Coombe Lane, which is just a 5-minute walk away. Other nearby public transportation options include East Croydon Station and West Croydon Station, both of which are within a 10-minute drive from the company's location.Benefits
Customers should choose Fusion Sound & Light because of its commitment to providing high-quality services that are tailored to meet their specific needs. The company's team of experts is highly skilled and experienced in the industry, and they are always on hand to provide support and advice to clients. The company also offers competitive pricing, making it an affordable option for businesses and individuals looking for audio visual equipment rental services.Good to Know
Customers should be aware that Fusion Sound & Light requires a deposit for all equipment rentals, which is refundable upon the return of the equipment in good condition. The company also has a strict cancellation policy, and customers should be aware of the terms and conditions before booking.Reviews
Customers have given Fusion Sound & Light positive reviews, praising the company for its excellent customer service, top-quality equipment, and competitive pricing. Many customers have noted that the company goes above and beyond to ensure that their needs are met and that they are satisfied with the services provided.Amenities
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projector -
sound system
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microphone
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lighting equipment
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wireless network
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computer
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interactive display
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av cart
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pa system
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mixer
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amplifier
FAQ
What types of audio visual equipment do you offer for rental?
We offer a wide range of audio visual equipment for rental, including sound systems, microphones, projectors, screens, lighting equipment, and more.Can you provide on-site technical support for the equipment during our event?
Yes, we can provide on-site technical support for the equipment during your event. Our team of experienced technicians will be available to assist you with any technical issues or questions you may have.Are there any additional fees for delivery, set-up, or pick-up of the equipment?
Yes, there may be additional fees for delivery, set-up, or pick-up of the equipment, depending on the location and the complexity of the set-up. However, we will provide you with a detailed quote that includes all fees upfront.How far in advance do we need to make a reservation for rental equipment?
We recommend that you make a reservation for rental equipment as early as possible to ensure availability. However, we can often accommodate last-minute requests, depending on the availability of the equipment.What is your policy on equipment damage or malfunctions during the rental period?
If the equipment is damaged or malfunctions during the rental period, please notify us immediately. We will work with you to resolve the issue as quickly as possible. Depending on the circumstances, you may be responsible for the cost of repair or replacement of the equipment. We recommend that you review our rental agreement for more information about our policy on equipment damage or malfunctions.Reviews
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Steff Rees
05-05-2023
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Rafal Raczynski
(Translated by Google) Approx (Original) Ok
26-04-2023
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Richard W
Hired some superb lights for a family wedding a little while ago. Great customer service from a great company. Recommended.
26-11-2022
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robbie coma
Fusion are fantastic. My work often requires me to hire in auxiliary items, usually last minute & I can always rely on Fusion to assist in an informed, prompt and helpful manor. They go above and beyond for their customers and I would whole-heartedly recommend them. Many thanks to Amber, Meg, Tom and the team for their continued excellent service.
26-08-2022
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Bill Mullane
Always pleased with the service from this company, nothing is to much trouble keep you informed, the kit is always first class and well maintained.
26-07-2022
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Woolly Ivan
Good prices and promptly delivers, great company
26-07-2022
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Will Tatam
26-07-2022
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James Beatt
26-05-2022
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Katie Cooper
Dated products and very unhelpful staff. Much better hire companies around.
26-05-2022
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Raphael Findlay
We have hired a low fog machine for a halloween party with Fusion and light. We live almost 1h away and they were aware of it since we dicussed deliveries options with them. I travelled to pick up the machine and was given a box with everything in it. Only when I got home and tried the machine I realised that I was given a normal smoke machine which is not suitable for small indoor places. I phoned them and they advised that the low fog machine was broken and they forgot to make me aware of it and given me an alternative instead. It really is very poor service, I should have been made aware of this straight away and given the option to either have a different type of machine or cancel the order which would have saved me a long trip. They have offered a refund but not to collect the machine themselves. They offered no resolution and basically said that instead of the refund they can arrange a collection. I am not sure why I should waste another 2 hours of my day to bring back the machine since it was their mistake and poor communication. I would not reccomend this company, they have no care for their customers and hoped to trick me in giving me something that I did not want without informing me. They were rude on the phone and defintely not helpful. When companies make mistake (which happens) they shouls take responsability for which Fusion and light did not do. Not to mention the disapointment of the children not to have the low fog machine which we promised them since it wa stoo late to find an alternative.
26-05-2022
