Furniture Village Croydon
Furniture Village Croydon is a leading furniture retailer located in Croydon, England. They offer a wide range of furniture and interior design services to their customers. Their product line includes computer desks, futons, and rustic furniture. With a focus on quality and style, Furniture Village Croydon is the go-to destination for those looking to furnish their homes with unique and stylish pieces.
Introduction to Furniture Village Croydon
Furniture Village Croydon is a well-known furniture store located in Croydon, England. The company has been operating for several years, and it prides itself on offering high-quality furniture and interior design services to its customers. What makes this company unique is its commitment to providing customers with a wide range of furniture options that cater to their specific needs and tastes.Services & Products
Furniture Village Croydon offers a range of services and products to its customers. Some of the services offered by the company include interior design consultations, furniture delivery, and installation services. Customers can also purchase a variety of furniture items from the store, including computer desks, futons, and rustic furniture.Location
Furniture Village Croydon is located on 222 Purley Way in Croydon, England. The area surrounding the store is known for its wide range of businesses, including other furniture stores, restaurants, and retail shops. Customers can expect to experience a bustling and lively environment when visiting the store. The store is conveniently located near several public transportation options, including the Waddon Marsh tram stop, the Beddington Lane tram stop, and the Therapia Lane tram stop.Benefits
Customers should choose Furniture Village Croydon because of the company's commitment to providing high-quality furniture and interior design services. The company's wide range of furniture options caters to customers with different tastes and preferences, and its interior design consultations help customers create the perfect look for their homes.Good to Know
Customers should be aware that Furniture Village Croydon may have limited stock on certain furniture items. It is recommended that customers call ahead to confirm availability before visiting the store.Reviews
Customers have praised Furniture Village Croydon for its excellent customer service, high-quality products, and affordable prices. Many customers have also noted that the store's interior design consultations were extremely helpful in creating the perfect look for their homes.Amenities
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delivery
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assembly
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warranty
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customization
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ergonomic design
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adjustable height
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variety of colors
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variety of materials
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variety of styles
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variety of sizes
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variety of accessories
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gift card
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financing
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delivery service
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pickup
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pillows
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blankets
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bed frame
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slipcover
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ottoman
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chair
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throw pillow
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curbside pickup
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in-store shopping
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online shopping
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design consultation
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delivery tracking
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assembly service
FAQ
What type of futons do you offer?
We offer a variety of futons including traditional, contemporary, and modern styles. Our futons come in different sizes and materials such as wood, metal, and leather. You can choose from a wide range of colors and designs to match your decor.Can you customize a desk to fit my specific needs?
Yes, we offer customization services for desks. Our team of experts can work with you to design and create a desk that meets your specific requirements. You can choose from different materials, sizes, and colors to create a desk that is tailored to your needs.What is your return policy for futons?
We have a flexible return policy for futons. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. The futon must be in its original condition and packaging. We do not accept returns on customized futons.Do you offer delivery and assembly services?
Yes, we offer delivery and assembly services for all our furniture products, including futons and desks. Our delivery team will bring your furniture to your home and assemble it for you. We offer affordable rates and flexible scheduling options to make the process convenient for you.Are there any warranties on your futon products?
Yes, we offer warranties on all our futon products. The length of the warranty varies depending on the product and manufacturer. Our team can provide you with detailed information on the warranty for the specific futon you are interested in.Reviews
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Mary Ofori
Excellent customer service!
25-05-2023 -
Karen Gowers
We visited Furniture Village Croydon yesterday and was assisted with our purchase by Tushar. Absolutely excellent customer service he showed genuine interest in our needs and advised us accordingly with no hard sell! So refreshing.He was extremely knowledgeable about all the products on offer giving us lots of choice. We ended up buying something different than we expected and are thrilled with our choice. We will definitely return when we need another purchase thank you Tushar 😊
23-05-2023 -
Vahida Hashemi
Avoid this shop at any cost. They take money but they don't deliver. I ordered over £7300 of furniture ( bed, sofa and dining chairs) in November 2022. My order number is 0391B8852. The person who dealt with the order was Shante who was friendly but as soon as a deposit was taken, there is minimal service. This shop has the worst customer service I have ever experinced in my life and I am so angry and disapointed with over promising and under delivering. Imagine my joy when I found all 3 items of furniture I was looking for in one shop (bed, sofa, dining chairs) but soon I was disappointed for waiting 6 months and still no signs of delivery except part of the dining chairs. I was told I should get all my furniture in Feb this year, ie within 12 weeks but may go into 15-17 weeks! Part of the dining chairs were delivered and then I was called in March for delivery for sofas, then a day before they called back to cancel and they said they will call back in a week to rearrange when the order is received from warehouse. 10 weeks later, I am still waiting. No one seems to have any idea what's going on. Part of my dining chairs are missing too. This shop took the joy out of our life for over 6 months for waiting for their delivery. They are quick in selling you the furnitures but they actually have no furniture to deliver to customers!!! We have been lied to about the service and I absolutely feel cheated. I am so angry with Furniture Village for treating me like this. Anywhere else people would receive refunds and compensations for being mis sold on information and for paying for items they never receive on time!
20-05-2023 -
Georgie Innalls
Great service, very informative about products but not intrusive and allowed us to wander… Oat cookies and hot chocolate were a bonus too!
19-05-2023 -
Almi Mare
Furniture village Croydon , amazing customer service with many great option to choose. Yasin was exceptional with his knowledge and very help full. Thanks you!
12-05-2023 -
Sergei Samanovski
Having purchased our goods we were promised to have our items delivered by December 2022. What ensued was nothing short of a logistical nightmare. The sheer lack of customer service only exacerbated our shoddy experience with your esteemed retailer. Almost every item on my order was delayed, with some items delayed by a significant 3 months. Communication of such delays were extremely poorly executed. Having spent numerous times trying to ascertain where my goods were, I was confronted by a lackadaisical general manager Ali whose customer service skills were as good as non-existent and who was almost always away. I have been well aware of the supply chain issues surrounding incoming furniture from within the EU into Britain but when I had learned that my items were being delivered from a warehouse in the UK I could not comprehend the appalling delays to receiving my goods! 👎
12-05-2023 -
Mark McKerracher
I just wanted a bed I could sleep on! Not a friggin new relationship!! Turn the bed around every week, pull the corners every week. “Your bed is getting to know you” it says. Change our positions, regularly, lumps and dips are normal it warns. Let it breathe. Allow it months to settle as it learns us. I’m surprised it isn’t calling me up and leaving assorted texts about its well being! At £2700 it’s an expensive relationship to mess up. And the irony? Its name is Sleepeezee!!! (The team that works here are flawless, it’s what they have to work with that’s questionable. Having gone to every bed place on Purley way this was our best option.)
12-05-2023 -
Jalil Ahmed
Really happy with my service with Danny thank you for helping me with the purchase
12-05-2023 -
M S Ahmad (Sham)
Brilliant service provided by Danny thank you so much. Very kind and helpful
12-05-2023 -
Queenette Raschid
Service was fantastic and good customer service provided by Danny
05-05-2023