Furniture Industry Research Association
The Furniture Industry Research Association is a leading organization in the United Kingdom that specializes in providing research and insights for the furniture manufacturing industry. With a focus on furniture and interior design, the association aims to support the growth and development of the industry through its research and analysis. While based in Stevenage, the association works with furniture manufacturers and designers across the country to provide valuable insights and resources.
Introduction to Furniture Industry Research Association
The Furniture Industry Research Association is a company located in Stevenage, England that conducts research and provides services to furniture manufacturers and businesses in the furniture and interior design industry. The company has a rich history of over 70 years and has become a leading authority in the industry. What makes this company unique is its commitment to providing practical and impartial advice to its clients, as well as its dedication to sustainability and innovation.Services & products
The Furniture Industry Research Association offers a range of services to its clients, including testing and certification, consultancy and research, training and events, and market intelligence. Clients can also purchase various publications and standards related to furniture and interior design from the company.Location
The company is located in Stevenage, a town in the county of Hertfordshire, England. The area is known for its diverse businesses, including technology, pharmaceuticals, and aerospace. Visitors to the area can expect to experience a mix of modern amenities and historic architecture. The closest public transportation options include Stevenage Railway Station (1.2 miles), Stevenage Bus Station (1.1 miles), and Lister Hospital Bus Stop (0.2 miles).Benefits
Customers should choose the Furniture Industry Research Association because of its expertise in the furniture and interior design industry, as well as its commitment to sustainability and innovation. The company provides practical and impartial advice to its clients, ensuring that they receive the best possible service. Additionally, the company's services and products are of the highest quality, making it a trusted authority in the industry.Good to know
Customers should be aware that the Furniture Industry Research Association is a non-profit organization that reinvests its profits into research and development for the industry. Additionally, the company is committed to sustainability and minimizing its impact on the environment.Reviews
Customers have praised the Furniture Industry Research Association for its high-quality services and products, as well as its commitment to sustainability and innovation. Clients appreciate the company's practical and impartial advice, as well as its dedication to the furniture and interior design industry.FAQ
What types of furniture do you specialize in manufacturing?
We specialize in manufacturing a wide range of furniture, including but not limited to, sofas, chairs, tables, cabinets, and beds. Our expertise covers both traditional and modern designs, and we use high-quality materials to ensure the durability and longevity of our products.Do you offer customization options for your furniture products?
Yes, we offer customization options for our furniture products. We understand that everyone has unique preferences and requirements for their furniture, and we are committed to meeting those needs. Our team of experienced designers and craftsmen can work with you to create bespoke furniture that satisfies your specific requirements.What is your typical lead time for delivering furniture to customers?
Our typical lead time for delivering furniture to customers varies depending on the complexity and scale of the project. However, we strive to complete all orders as quickly as possible without compromising on quality. We will provide you with an estimated delivery time when you place your order, and we will keep you updated throughout the process.Can you provide references or examples of previous furniture projects you have completed?
Yes, we can provide references or examples of previous furniture projects we have completed. We are proud of our portfolio of work, which includes a diverse range of furniture designs and styles. You can browse our website or visit our showroom to see some of our previous projects.What is your warranty or guarantee policy for your furniture products?
We offer a comprehensive warranty and guarantee policy for all our furniture products. Our policy covers manufacturing defects and faults, and we will repair or replace any faulty products free of charge. We stand behind the quality of our products and are committed to ensuring our customers are satisfied with their purchases.Reviews
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Brian Dunn
Recently had an issue with a mattress that this company came out to inspect? This company is paid to do inspections by the retailer who has supplied the defective product to the customer. They say they are in dependant?
26-05-2021
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Elliott Colley
£4000 bed broke, Egineers report states there are no issues with it essentially siding with Bensons....... waiting to see if engineer can include the additional and more to the point truthful details discussed in person in the report so i can challenge Bensons decision. I will update later depending on their handling of the matter
26-05-2019
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Josh Scott
Rude, disgusting and incompetent to say the least! Some "technician" called Andrew came to inspect our sofa we purchased from Tesco that is faulty. He asked me to sign just to say he had visited my address, little did I know he made me sign for the report without even telling me what u was actually signing for! It was only because Tesco have told me I have signed for the report. If I'd have known what he'd put in the report there is no way I would have signed anything what so ever! Absolutely shocked.... the so called report couldn't be anymore inaccurate!! The bloke couldn't even inspect a pillow let alone a sofa!!!!! DISGUSTING!
26-05-2018
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Kim w
FIRA inspected my Benson's for beds mattress and, surprise surprise, found no fault despite there being two craters where we lie and a huge ridge in between. This is apparently normal??!! The technician who FIRA sent has no qualifications or experience in furniture manufacturing and in fact used to work in admin so I don't know how that qualifies him to assess my bed. FIRA are dodgy as are Benson's. Wish I had never set foot in their store.
26-05-2018
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Gill Cox
Dodgy company. Rude when they came into my home. Faked my signature onto their report.
26-05-2018
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madge
a FIRA technician called to my property on behalf of a third party company to access the poor quality of goods I had been sold. I was asked to sign to say they had called. After chasing the findings 3 months later I received the report showing I had signed a report saying no fault was found. How could this be when the report was being sent to the manufacturer to establish further investigation. This was not the conversation I had had with the technician, and I did not sign any reports agreeing to no fault found. This needs reporting to trading standards and the methods they use
26-05-2018
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Keith Everard
Had a visit from technician yesterday and e mail with his report. This was factually incorrect in on particular part so rang to complain only to be told that they could not discuss the matter with me as they were working for Bensons for Beds. Surprisingly the report strongly favoured Bensons.So much for impartiality Would give no stars if you could
26-05-2018
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David Holden
Shockingly incompetent service. Offensive and rude. I tried to complain to them but was told this was not possible unless in writing.
26-05-2018
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Andy O'Donnell
26-05-2018
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Sandra Gadsby
Although I had my doubts when a FIRA inspector came to inspect my M&S leather sofa's I was pleased with the service he provided. I complained to M&S as the leather on the Abbey Leather sofa's I had which were 18 months old was coming off and leaving patches. A visit was booked the very next day and they turned up promptly. The inspector was professional and knowledgeable. He performed a cloth test on it and agreed there was a fault with the leather and thus the leather cushions would be replaced. So I just need to wait for the replacements now. So I guess you shouldn't expect the worst when reading negative reviews.
26-05-2018
