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Tea Stores

Frozen River

Frozen River is a tea store located in London, England. They offer a variety of teas and related products for shoppers to enjoy. Their shop is a popular destination for those looking for a unique tea experience.

Introduction to Frozen River

Frozen River is a tea store located in the Lower Marsh area of London. The company was founded with a mission to provide customers with high-quality tea products and exceptional customer service. What makes this company unique is its commitment to sourcing tea from ethical and sustainable farms around the world.

Services & products

Frozen River offers a wide range of tea products, including loose-leaf tea, tea bags, and tea accessories such as teapots and infusers. They also offer tea tastings and workshops to help customers learn more about tea and how to brew it properly.

Location

The Lower Marsh area of London is known for its diverse range of shops and businesses, including many independent retailers. Customers can expect to find a variety of shops and street vendors selling everything from clothing and jewelry to fresh produce and baked goods. The area is also home to several popular restaurants and cafes. The closest public transportation options to Frozen River are Waterloo Station (0.3 miles), Lambeth North Station (0.3 miles), and Southwark Station (0.4 miles).

Benefits

Customers should choose Frozen River for their tea needs because of the company's commitment to quality, sustainability, and customer service. They offer a wide range of tea products to suit every taste, and their knowledgeable staff are always happy to answer questions and provide recommendations.

Good to know

Customers should be aware that Frozen River is a small, independent business that may have limited hours of operation. It is recommended that customers check the store's website or social media pages for the most up-to-date information.

Reviews

Customers rave about Frozen River's wide selection of high-quality tea products and exceptional customer service. Many customers appreciate the store's commitment to sustainability and ethical sourcing practices. Overall, customers highly recommend Frozen River for anyone looking for a great cup of tea.

FAQ

What types of tea do you offer at your store?

At Frozen River, we offer a wide variety of tea blends including black, green, white, oolong, herbal, and fruit-infused teas. We have something for every taste preference.

Do you offer samples or tastings of your teas before purchase?

Yes, we offer free samples of our teas in-store so that customers can try before they buy. This way, customers can ensure that they are purchasing a tea that they will truly enjoy.

Can you provide information on the origin and quality of your teas?

Absolutely. We pride ourselves on sourcing high-quality teas from reputable tea estates all over the world. We are happy to provide customers with information on the origin, quality, and flavor profile of any of our teas.

Do you sell tea accessories such as teapots or infusers?

Yes, we have a range of tea accessories available for purchase including teapots, infusers, tea cups, and more. We believe that having the right tools can enhance the tea-drinking experience.

What is your return or exchange policy for tea products?

We want all of our customers to be completely satisfied with their purchases. If for any reason you are not happy with your tea product, we offer a return or exchange within 30 days of purchase, as long as the product is in its original packaging and condition.

Reviews

  • Angel Chen

    half-sugar jasmine green milk tea with green tea jelly is so nice!

    12-05-2023
  • Rose V

    Love this bubble tea place. Much better selection than most shops

    05-05-2023
  • Ayoposi Ogboye

    Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More

    26-04-2023
  • Angus Pontin

    Wasted my time, didn’t get order in the end

    26-04-2023
  • Z

    The oolong assam milk tea flavour is pretty good, but too sweet for 30% sugar compared to other bubble tea shops. Staff isn't so welcoming either as they just stare at you walk in without saying a word and not even a thank you when serving my drink.

    26-04-2023
  • Olivia M

    Recommended dishes Fruit Tea … More

    26-03-2023
  • alessio chung

    (Translated by Google) Recently, I ordered it every day. Who knows that the winter melon fresh milk I ordered today has only milk and no sugar, even if it doesn’t have the taste of winter melon. You can buy a large cup at the supermarket for the price of pure milk alone (Original) 最近天天点,谁知道今天点的冬瓜鲜奶,只有奶也没有糖就算了也没有冬瓜味,也不是第一次喝了,这种错误都会有,非常失望🤮 光喝纯奶这个价钱都可以超市买一大杯

    26-03-2023
  • Phoebe Kris

    26-03-2023
  • Hoppy Neoguri

    tea was nice but they took the wrong order so I didn’t recognise my milk tea and the lady rolled her eyes big time at me… they only do this to Chinese speakers tho, they are very polite to white people

    26-02-2023
  • Huo Lang

    Recommended dishes Green Tea Jelly … More

    26-02-2023