Telephone Answering Services

Frontline Telephone Answering Ltd

Frontline Telephone Answering Ltd is a telecommunications company based in Portsmouth, England. They specialize in providing high-quality telephone answering services to businesses of all sizes. With their state-of-the-art technology and experienced team, Frontline Telephone Answering Ltd ensures that their clients never miss a call and always provide excellent customer service.

Introduction to Frontline Telephone Answering Ltd

Frontline Telephone Answering Ltd is a British telecommunications company that provides telephone answering services for businesses of all sizes. Established in 1999, the company has over 20 years of experience in the industry, making them a trusted and reliable choice for businesses looking for quality telecommunication services. Frontline Telephone Answering Ltd is unique because they offer a personalized and customizable service that can be tailored to meet the specific needs of each business they work with.

Services & Products

Frontline Telephone Answering Ltd offers a range of services to help businesses manage their incoming calls. Their telephone answering services include call answering, message taking, call forwarding, and diary management. They also offer virtual receptionist services, which allow businesses to have a professional receptionist answer their calls and handle their calls as if they were in their own office. In addition, Frontline Telephone Answering Ltd provides businesses with a virtual phone number, which can be used to make and receive calls from anywhere in the world.

Location

Frontline Telephone Answering Ltd is located in Acorn Business Park, Northarbour Rd, Cosham, Portsmouth PO6 3TE, United Kingdom, in the city of Portsmouth, England. The area is known for its bustling business district, with a variety of businesses ranging from small startups to large corporations. Customers can expect to experience a lively and vibrant atmosphere, with plenty of shops, restaurants, and cafes nearby. The nearest public transportation options include Cosham train station (0.9 miles), Portchester train station (2.1 miles), and Portsmouth Harbour train station (3.5 miles).

Benefits

Customers should choose Frontline Telephone Answering Ltd because they offer a high-quality and reliable service that is tailored to meet the specific needs of each business they work with. Their team of experienced professionals are available 24/7 to answer calls and provide support, ensuring that businesses never miss an important call. Additionally, Frontline Telephone Answering Ltd offers competitive pricing and flexible packages, making them an affordable choice for businesses of all sizes.

Good to Know

Customers should be aware that Frontline Telephone Answering Ltd operates on a month-to-month basis, meaning that there are no long-term contracts or commitments required. This allows businesses to try out their services without any risk or obligation.

Reviews

Customers rave about Frontline Telephone Answering Ltd's excellent customer service and high-quality telephone answering services. Many customers appreciate the personalized and customizable service that the company offers, as well as their competitive pricing and flexible packages. Overall, customers highly recommend Frontline Telephone Answering Ltd for businesses looking for reliable and professional telecommunication services.

Amenities

24-7 availability
live answering
call transferring
voicemail services
call screening
appointment scheduling
call recording
online account management
on-call support
customized greeting
fax services
text messaging
call conferencing

FAQ

What type of call answering services do you offer?

We offer various types of call answering services such as message taking, call forwarding, appointment scheduling, and more. Our services are tailored to fit the specific needs of your company.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of trained call agents who are available 24/7 to answer your calls. Our agents are trained to handle calls for a variety of industries and we will work with you to ensure they are trained specifically for your company's needs.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit your company's specific requirements. We understand that every company has unique needs, and we will work with you to create a tailored call answering solution that meets your needs.

How quickly can you answer my calls and what are the hours of operation?

We answer calls 24/7, 365 days a year. Our call answering service is always available to ensure that you never miss a call. We strive to answer all calls as quickly as possible, and our average answer time is under 10 seconds.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of your callers' information very seriously. All of our call agents are trained on data protection and we use secure systems to store and manage your callers' information. We are fully GDPR compliant and regularly review our processes to ensure that we are meeting the highest standards of security and confidentiality.