Fresh Cleaning
Fresh Cleaning is a professional cleaning company based in Birmingham, England. They specialize in providing a range of cleaning services including beach cleaning, commercial cleaning, emergency cleaning, and household cleaning. With their team of experienced professionals, Fresh Cleaning ensures that their clients receive top-quality cleaning services that meet their specific needs. Whether it's a one-time cleaning or a regular cleaning schedule, Fresh Cleaning is dedicated to providing exceptional service to their clients.
Introduction to Fresh Cleaning
Fresh Cleaning is a cleaning company located in the heart of Birmingham, England. Founded in 2010, they have been providing high-quality cleaning services to both residential and commercial customers for over 10 years. Fresh Cleaning prides itself on being an eco-friendly company, using only environmentally safe products in all their cleaning services.Services & Products
Fresh Cleaning offers a wide range of cleaning services to their customers, including beach cleaning services, commercial cleanings, emergency situations, and household services. They specialize in deep cleaning, carpet cleaning, and window washing. Fresh Cleaning also offers a customized cleaning service that can be tailored to meet the specific needs of their customers.Location
Fresh Cleaning is located in Coleshill, Birmingham, a bustling area that is home to many local businesses, including restaurants, cafes, and shops. The area is easily accessible by public transportation, with the Coleshill Parkway station just a short distance away. Other nearby public transportation options include the Water Orton and Marston Green stations, both within three miles of the company's location.Benefits
Fresh Cleaning stands out from other cleaning companies in the industry due to their commitment to using environmentally safe products, their attention to detail, and their exceptional customer service. They also offer a satisfaction guarantee to their customers, ensuring that they will be happy with the results of their cleaning services.Good to Know
Customers should be aware that Fresh Cleaning requires a minimum of 24 hours notice for cancellations or rescheduling of appointments. They also require payment at the time of service, either by cash or credit card.Reviews
Customers have raved about Fresh Cleaning's professionalism and attention to detail. They are consistently praised for their eco-friendly products and exceptional customer service. One customer wrote, "I've used Fresh Cleaning for several years now and they have never disappointed me. Their staff is always friendly and thorough, and they always leave my home looking and smelling great."Amenities
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emergency response -
cleaning supplies
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equipment
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professional staff
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eco-friendly products
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flexible scheduling
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safety protocols
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disinfectant
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sand removal
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debris removal
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waste removal
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free estimate
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insured staff
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satisfaction guarantee
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on-site supervision
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customized services
FAQ
What types of commercial cleaning services do you offer?
We offer a range of commercial cleaning services such as office cleaning, retail space cleaning, and industrial cleaning. We can customize our services to meet the specific needs of your business.Are your employees trained and experienced in commercial cleaning?
Yes, all of our employees are fully trained and experienced in commercial cleaning. We ensure that our team receives ongoing training to stay up-to-date with the latest cleaning techniques and equipment.Do you provide all necessary cleaning equipment and supplies?
Yes, we provide all necessary cleaning equipment and supplies. We use high-quality, eco-friendly products that are safe for your employees and customers.Do you offer a satisfaction guarantee or follow-up service if necessary?
Yes, we offer a satisfaction guarantee and follow-up service if necessary. Our goal is to ensure that you are completely satisfied with our cleaning services.Can you provide references from previous clients who have used your beach cleaning services?
We apologize for the confusion, but we do not offer beach cleaning services. Our services are focused on commercial cleaning, emergency situations, and household services. However, we would be happy to provide references from our satisfied clients in those areas.Reviews
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Amanda Dowd
Like many other reviewers a year ago I would have given the company 5 stars. In the last 2 weeks, having returned from holiday with no clean as promised, I have tried to contact the company via email, phone and web site several times. I have not had a single response to my many messages and - again like another reviewer - I am concerned as the company has my keys and because I have no physical address for them and they are not responding to my electronic communications, I don't know how to get them back. I wonder if the company is even still in business! Pleased to say my keys have now been returned (though later than promised!)
26-05-2020
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Rachel Page
Initially we were very happy with the service provided. But the cleaner who did our first clean left and since then the quality dropped. They did not turn up for two weeks and didn't give any indication as to why. When I contacted them, I was told that the cleaner forgot to take our keys with them, so they couldn't get in. We have cancelled the service and are now struggling to get our keys returned. It has been nearly a month and we still haven't got them back. Their communication and organisation is clearly very poor. It is difficult to get hold of someone who seems to know what is going on. I am concerned that these people still have our keys. Additional note: I have just looked through the previous comments and Liam Keeling, the person who runs the business, has left a review giving them 5 stars. REPLY: There is no option to reply to the company's comment, so I am doing it here. The issue wasn't the illness of a cleaner, the issue was that the replacement left our keys in the office twice and no one contacted us to explain what had happened. I only received an email telling me this after I emailed to ask why no one had turned up. It was the lack of communication that I take issue with. We never received an email letting us know that you would break up for Christmas. I emailed on 4th January, because when I called and spoke to the woman who answered, she couldn't put me through to anyone who could help. I did get a reply to my email on 6th January saying that my keys would be returned on Tuesday 8th in the afternoon, which they were not. At this point, I don't particularly want to argue over who said what and when, I just want my keys back. Based on the dates you gave in your reply, I expect them returned by 15th January,. That is 7 working days after 6th January.
26-05-2019
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Christina Kyriakidou
The treatment I received from this company is despicable. I initially contacted them for a one off-clean which they promised they could do. Nobody turned up on the agreed date and when I rang I was told that the cleaners had some car trouble and someone else was sent. They then said they could do a clean every week. Out of the 11 times they said they would come, on 6 occasions they did not. I would hear the morning of the agreed date that there was an "emergency". On the final week I heard nothing and just returned to my house to find that it had not been cleaned. I enquired as to what had happened as was assured that the cleaners claimed they came. They did not. The problem is because of the way they insist on billing customers, I had already paid for that clean. After a lot of back and forth I received and apology and was assured the cleaners would turn up the following week. They did not. I was then promised a refund, which of course I never received despite a lot of chasing and a lot of promises from them. I have now filed a claim through the court to receive a refund for a clean they have repeatedly admitted did not happen. They truly have no shame.
26-05-2019
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Jemima Key
26-05-2018
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Chris Adcock
26-05-2018
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Michael Ding
Good communication via text and email. Some confusion about length of time for first clean but sorted quickly afterwards. Service available on weekends too!
26-05-2018
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David MArtin
Absolutely fantastic service from My Green Clean, very easy to deal with and Cecilia did an amazing job cleaning my Airbnb property. Nothing was too much trouble for her and the place was absolutely sparkling after she had finished. I highly recommend My Green Clean to everyone. 5 Stars is not enough to say how happy I was.
26-05-2018
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Sue Harris
Very thorough clean every time, very happy with the service. Thank you
26-05-2018
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Jordan Thompson
Great communication. Cleaned to a high standard. Would definitely recommend them to anyone
26-05-2018
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Matt Dillon
Awesome job guys, pleasure to work with, on time and immaculate job. Well done, I will be passing your details around without a doubt. Also worked incredibly hard as the house was in a right mess, i then went back 4 hours later and it looked like a different house. If your looking for anyone to clean then these guys are the real deal.
26-05-2018
