Freetrade
Freetrade is a financial services company based in London, England. They specialize in providing investment services, stock brokers, and finance brokers to their clients. With a focus on making investing accessible to everyone, Freetrade offers a range of financial services to help individuals achieve their financial goals.
Introduction to Freetrade
Freetrade was founded in 2016 with a mission to democratize investing and make it accessible to everyone. The UK-based company offers a commission-free trading platform for stocks, ETFs, and investment trusts. What makes Freetrade unique is its commitment to transparency and simplicity, making it easy for users to understand and invest in the stock market.Services & products
Freetrade offers a range of investment products, including individual stocks, ETFs, and investment trusts. Users can invest in companies listed on major stock exchanges, such as the London Stock Exchange, NYSE, and NASDAQ. The platform also offers ISA and SIPP accounts for tax-efficient investing.Location
Freetrade is located in the heart of London's financial district, at 10 Devonshire Square in EC2M 4YP. The area is bustling with activity, with a mix of financial institutions, tech startups, and restaurants. The nearest public transportation options are Liverpool Street Station (0.2 miles), Aldgate Station (0.3 miles), and Shoreditch High Street Station (0.5 miles).Benefits
Freetrade stands out from other finance brokers and stock brokers by offering commission-free trading, making it an affordable option for both beginners and experienced investors. The platform also provides users with access to a wealth of educational resources, including articles and videos on investing.Good to know
Customers should be aware that while Freetrade does not charge commission on trades, there are other fees to consider, such as FX fees for trading international stocks and fees for transferring funds in and out of the account. However, these fees are relatively low compared to other investment platforms.Reviews
Customers have praised Freetrade for its user-friendly platform, affordable pricing, and helpful customer service. Many users appreciate the educational resources provided by the platform, which have helped them become more confident in their investing decisions. Some customers have noted issues with the platform's performance during peak trading periods, but overall, Freetrade has received positive reviews from users.FAQ
What is your investment philosophy and approach?
Our investment philosophy is centered around providing accessible and affordable investing options for everyone. We believe in empowering our clients to take control of their finances and invest in a way that aligns with their values and goals. Our approach involves offering a range of investment options, including commission-free trades, and providing educational resources to help our clients make informed decisions.Do you offer personalized investment advice and recommendations?
Yes, we offer personalized investment advice and recommendations through our in-app chat feature. Our team of experts is available to answer any questions and provide guidance on investment strategies that align with our clients' goals and risk tolerance.What is your level of experience in the finance industry?
As a company, we have a team of experienced professionals with backgrounds in finance, technology, and entrepreneurship. Our leadership team has a combined experience of over 50 years in the finance industry, including roles in investment banking, private equity, and asset management.Can you provide examples of successful financial solutions you have provided to past clients?
We have helped thousands of clients achieve their financial goals through our platform. Some examples include providing access to a diverse range of investment options, such as exchange-traded funds and individual stocks, and offering commission-free trades. Additionally, our educational resources have helped clients make informed decisions and take control of their finances.How do you ensure transparency and compliance in your financial dealings with clients?
We are committed to transparency and compliance in all of our financial dealings with clients. We are regulated by the Financial Conduct Authority (FCA) in the UK, and we adhere to strict regulatory requirements. We also provide clear and concise information about our fees, investment options, and any potential risks associated with investing. Our team is available to answer any questions and provide guidance on navigating the investing process.Reviews
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Michelle Barber
05-05-2023
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Ali Amjad
What a poor experience. Started with free plan then changed to monthly £5.99 without an option to use basic plan without closing the account. Now, 2023 changing again. If you don’t want to accept changes then simply close your account again. If you don’t close, then trap for a year again. I would never recommend them. There are better and cheap alternatives like trading212.
26-03-2023
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Konstantinos
My experience with this trading platform has been extremely challenging, and I would strongly caution against using their services. I have been facing significant issues related to the transfer of my ISA funds, which have been locked for over 2 months now, with little to no assistance provided by the platform's support team. Despite numerous attempts to resolve the matter, the reason provided for the delay has been vague and unconvincing, leading me to question the platform's practices and reliability. I find this level of service unacceptable, and I would advise others to be cautious when considering this platform for their investment needs. Just a nightmare
26-03-2023
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stephen bell
I opened a account, deposited funds, waited 5 days and then decided to buy some shares. The App just hung.Tried to phone, the phone number was not in use. I then emailed them and got a instant reply stating that they will get back to me in the next 3 days so I have requested a refund of funds and will use another company.
26-02-2023
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Brian Feltham-Daniels
This platform combines ease of use with low fees to create a great way to in vest in stocks etfs and bonds!
26-12-2022
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Kat Young
Awful customer service, awful app. I wanted to close my account and it took forever to be able to actually close it. Just a bad experience all around
26-11-2022
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Dani Harake
Excellent service and platform, highly recommended!
26-11-2022
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Alex Wielochowski
26-11-2022
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Anthony Wang
2022 11/9. After the US STOCK market opened for 30 minutes I still can't trade anything. They always said they are fixing the problem. It already happened serval times. Who is responsible for the loss of my account?
26-11-2022
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Dylan Smith
Been using Freetrade for a few years now and never had any issues. The app's slick, easy to use and responsive. Withdrawals and deposits are always processed in a timely manner and customer service always available. Given that it's signficantly cheaper, and in most instances completely free compared to competitors, it's by far the best brokerage app available in the UK imo.
26-10-2022
