Frederick James
Frederick James is a UK-based company located in Basildon that specializes in financial services, electronics, and shops & shopping. They offer a range of services including pawn shops, second hand stores, watch stores, and jewelry designers. They also work with financial institutions and provide financial services to their clients. With a focus on quality and customer satisfaction, Frederick James is a trusted name in the industry.
Introduction to Frederick James
Frederick James is a company based in Basildon, England that has been in business for several years. The company was started with the purpose of providing financial services, as well as offering a unique collection of jewelry, watches, and electronics. What sets Frederick James apart from other companies in the industry is their commitment to providing high-quality products and exceptional customer service.Services & products
Frederick James offers a wide range of services to their customers. They specialize in financial services, including pawn shops and second-hand stores. In addition, they offer a unique collection of jewelry and watches from some of the top jewelry designers and watch manufacturers in the world. They also sell a variety of electronics, including the latest smartphones and tablets.Location
Frederick James is located in the heart of Basildon, surrounded by a variety of shops and businesses. The area is known for its financial institutions and jewelry stores, making it the perfect location for Frederick James. Customers can expect to find a variety of shops and restaurants in the area, as well as easy access to public transportation. The three closest public transportation options are Pitsea train station (0.7 miles), Basildon bus station (1.3 miles), and Basildon train station (1.4 miles).Benefits
Customers should choose Frederick James because of their commitment to providing high-quality products and exceptional customer service. They offer a wide range of services, including financial services and a unique collection of jewelry, watches, and electronics. They also offer competitive prices and a convenient location in the heart of Basildon.Good to know
Customers should be aware that Frederick James is a reputable company that has been in business for several years. They have a strict policy of only selling high-quality products and providing exceptional customer service. Customers can trust that they will be treated fairly and with respect when shopping at Frederick James.Reviews
Customers have consistently praised Frederick James for their exceptional customer service and high-quality products. They appreciate the wide range of services offered by the company, as well as the competitive prices. Overall, customers have had a positive experience shopping at Frederick James and would recommend the company to others.Amenities
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online banking
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credit card
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loan
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investment
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insurance
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wealth management
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mortgage
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financial advice
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business banking
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financial planning
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gift wrapping
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engraving
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custom design
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appraisal
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layaway
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repair
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watch battery replacement
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financing
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delivery
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returns
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on-site parking
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safe
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security camera
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jewelry
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watches
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free parking
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delivery service
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online shopping
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credit card acceptance
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returns policy
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gift cards
FAQ
What brands of watches do you carry?
We carry a variety of watch brands, including Seiko, Citizen, Bulova, and more.What types of jewelry do you specialize in designing?
We specialize in designing custom engagement rings, wedding bands, and other fine jewelry pieces. We can work with a variety of materials and gemstones to create a unique design that fits your style and budget.What materials do you use in your jewelry designs?
We use a variety of materials in our jewelry designs, including gold, silver, platinum, diamonds, gemstones, and more. We can also work with alternative materials, such as titanium or tungsten, for those who prefer a more unique look.Can you provide information about the accuracy and durability of your watches?
Our watches are made with high-quality materials and are designed to be both accurate and durable. We offer a range of watches with different features, including water resistance and shock resistance, to suit your needs and lifestyle. Our knowledgeable staff can help you find the perfect watch for your needs and answer any questions you may have about its accuracy and durability.Reviews
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Marine Parade
I had a ring custom made by the guys down at Frederick James of my logo seen in my picture above and WOW!, I could not be happier with the outcome from having an idea to making it reality, the quality of workmanship and detailing is incredible! the ring is perfect! they kept me in the loop the whole process with pictures and great communication I can not thank enough! Can’t wait for the next one! Best jewellers around by far thank you!!
21-05-2023 -
Gem ASMR
Had loads of help from a few members of staff on different occasions when picking a diamond ring for my bday gift…they were very informative when choosing the right stone to ensure I was happy with what I chose. Super friendly and helpful.. always my go to when purchasing jewellery and will continue to be. Thank you all again!
28-04-2023 -
David Rhodes-Varley
The best jewellery shop I have ever come across! Spent a bit over the years in here! Staff are so friendly the young bloke always sorts me out, done me a deal today because I bought two items, absolutely love this shop! They also make custom items whatever you want they do it! Simply the best!!!
28-04-2023 -
Sean Blackwell
very happy, not just with the product but with the whole service. I contacted them about the Medusa ring I saw on their instagram, and they were very honest and straight with me through the whole process. They kept track of package to make sure the product was delivered on time and to the right location. They even checked in a few weeks after just to make sure everything was still to my liking.
28-04-2023 -
Brian Marsh
What a lovely experience the whole thing was. Had a very sentimental ingot that I rarely wore melted down and made into an even more sentimental ring. The staff were fantastic at all stages. Thanks very very much to you all. Brian Marsh
28-03-2023 -
Tony Shepherd
Staff don't listen properly
28-11-2022 -
E_w 2019
From helping me choose the design for my 2 new rings all the way to designing and making them I was kept informed of the whole process and couldn’t more impressed with the staff and quality of workmanship.
28-10-2022 -
Sweet Sweet ASMR
0/5 would not recommend. I had taken my engagement ring earlier this year to have it rhodium plated. Not only did they close before opening time on collection they then weren’t open for over a couple weeks due to holiday season. Once I was finally able to collect my very expensive engagement, it started falling apart! I’ve never known for a ring to split in half! And then 3 diamonds started falling out bare in mind not one had ever fallen out and I had had my ring for just over a year before giving it to them. I wear it every day had banged it seeveal times and it had never fallen out. As good will they took it back to set some new diamond in which took weeks and now less than 6 months the exact same 3 diamonds have fallen out again and apparently I this is due to the claw of the ring which is funny as no others have ever fallen out ! I’m now being told it needs to be taken to a specialist with a “special price of “£200”.
28-08-2022 -
Maureen Georgina
I wanted my ring made bigger so I took it into Frederick James they said to me come back in a week's time it will be all done. I went in they said it's not been done, I said why not they didn't have any answer. They said come back in 2 days it will definitely be done. I went back in they said it's not been done. I gave them my dad's ring to be done they said come back tomorrow and it will be ready along with your dad's ring. I went back in they still kept saying to me it's not been done. I collected my dad's ring but not mine so I said what's happening with my ring it's been 2 weeks and I've had 3 promises. They said his been of sick I said that's a lie because his done my dad's ring. The lady snapped at me and said I will phone you it's now been 3 day's I'm still waiting and don't know what to do.
28-08-2022 -
Josh Brend
Fantastic service and really attentive and helpful staff. Massively helpful in finding an item in our budget and then handling all of the alterations in no time at all. Would recommend them to anyone
28-07-2022