Fraser Hart
Fraser Hart is a UK-based company that specializes in diamond dealing, jewelry repairs, watch repair services, body piercing shops, and jewelry design. They offer a wide range of services, including diaper services, financial services, and household services. Fraser Hart is also known for their jewelry stores, watch stores, and diamond and jewelry buying services. With a focus on beauty and wellness, Fraser Hart is a one-stop-shop for all your jewelry and watch needs.
Introduction to Fraser Hart
Fraser Hart is a UK-based company that has been in the jewelry industry for over 80 years. The company's purpose is to provide customers with the finest jewelry and watch collections from around the world. What makes Fraser Hart unique is their commitment to customer satisfaction and providing a wide range of services to cater to their customers' needs.Services & products
Fraser Hart offers a range of services, including jewelry repairs, watch repair services, diamond buying, and jewelry buying. They also have a vast collection of jewelry and watches, including those from renowned designers. Customers can expect to find diamond dealers, jewelry designers, and piercing shops at Fraser Hart.Location
Fraser Hart is located in Unit 1, Fremlin Walk Shopping Centre, Maidstone, England. The shopping center is home to various high-end shops and restaurants, making it an ideal destination for those looking to shop and dine. Customers can expect to experience a vibrant and bustling atmosphere in the area. The three closest public transportation options are Maidstone East Railway Station (0.5 miles), Maidstone West Railway Station (0.7 miles), and Maidstone Barracks Railway Station (0.9 miles).Benefits
Customers should choose Fraser Hart because of their exceptional customer service, wide range of services, and high-quality products. The company's staff is knowledgeable and always ready to assist customers in any way possible. With their vast collection of jewelry and watches, customers are sure to find what they need at Fraser Hart.Good to know
Customers should be aware that Fraser Hart also offers financial services, including credit options for those interested in purchasing expensive jewelry or watches.Reviews
Customers have praised Fraser Hart for their excellent customer service, high-quality products, and professional staff. Many have also mentioned that the company's prices are fair and reasonable, making it an excellent choice for those looking for value for money.Amenities
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online shopping -
gift wrapping
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after-sales service
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credit card accepted
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delivery service
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free estimate
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warranty
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watch battery replacement
FAQ
What is your piercing process and how do you ensure safety and hygiene?
At Fraser Hart, we use sterile, single-use needles for all piercings to ensure safety and hygiene. We also follow strict hygiene protocols, including disinfecting all equipment and surfaces before and after each piercing. Our trained piercers will guide you through the process and provide aftercare instructions.What is your policy on returns or exchanges for purchased jewelry?
We offer a 30-day return or exchange policy for all purchased jewelry, provided it is in its original condition and accompanied by proof of purchase. This excludes personalized or engraved items, as well as earrings for hygiene reasons.What is your pricing structure for repairs?
Our pricing for repairs varies depending on the type of jewelry and the extent of the damage. We offer free estimates and will provide a detailed quote before beginning any work. We also offer a warranty on all repairs for added peace of mind.What is your buying process?
We purchase diamonds and other jewelry on a case-by-case basis, taking into account factors such as quality, condition, and market demand. Our expert buyers will provide a fair and competitive offer based on these factors.Does the company offer appraisals and certifications for their diamonds?
Yes, we offer professional diamond appraisals and certifications from reputable third-party organizations. This ensures that our customers can have confidence in the quality and authenticity of their diamond purchases.Reviews
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Ricky Beadle
Popped in looking for a gift and Roz was ever so helpful.
12-05-2023
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Ivan Totev
05-05-2023
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alain taylor
I came into this store recently to purchase wedding rings with my fiancée. We were greeted by Chloe who gave incredible customer service and made us feel at ease as we wasn’t too sure on what we wanted. Chloe had a great knowledge on the types of things that would work nicely with my fiancées engagement ring and made the experience very easy for us both.
26-04-2023
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Jamie Kemp
I had a fantastic time with Hayley extremely helpful
26-03-2023
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Pete Taylor
Amazing customer service from Hayley 😊
26-03-2023
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cristina king
Freddie gave such amazing service and is a colleague your company should be very proud to have on board. Thank you so much again!!
26-03-2023
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Richard Allingham
Fraser Hart had a watch in their window that my friend had been looking at for over a year. The Sales team (Nicola and Franky) were absolutely superb. They offered a superb and competitive price and made the buying experience superb.. Would really recommend going to them in the future.
26-02-2023
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Jeff Brunger
Really lovely buying experience, and great customer service. Would recommend for shop buying experience
26-02-2023
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theresa svart
The team here are so friendly and welcoming. Thank you Freddy for your help and advice in choosing the perfect ring.
26-02-2023
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Emma Endersby
Got my son a Tissot watch for his 18th birthday. Amazing service and gorgeous watch. He chose the one with the navy face and staff were super helpful removing links to fit his wrist. Got one year insurance cover too
26-02-2023
