Franks Jewellers
Franks Jewellers is a reputable company located in Portsmouth, England. They specialize in diamond dealing, goldsmithing, and jewelry repairs. In addition to their jewelry services, Franks Jewellers also offers financial services to their customers. Their shop is a great destination for those looking for quality shopping experiences.
Introduction to Franks Jewellers
Franks Jewellers is a family-owned business that has been operating for over 50 years. The company started as a small jewelry repair shop and has now expanded to become one of the most renowned diamond dealers and goldsmiths in the UK. What makes Franks Jewellers unique is their commitment to providing exceptional customer service, high-quality products, and expert jewelry repairs.Services & products
Franks Jewellers offers a wide range of services and products, including diamond engagement rings, wedding bands, and fine jewelry. They specialize in creating custom pieces tailored to each customer's unique style and taste. In addition to their jewelry services, they also offer financial services such as pawnbroking and buyback options.Location
Franks Jewellers is located on 51 High St in Cosham, Portsmouth. The area is a bustling shopping district with a mix of independent boutiques and high-street shops. Customers can expect to find a variety of shops and shopping experiences in the area, from trendy fashion boutiques to antique shops. The closest public transportation options are Cosham Train Station (0.3 miles), Cosham Bus Station (0.2 miles), and Portchester Train Station (1.7 miles).Benefits
Customers should choose Franks Jewellers because of their expertise in the industry, exceptional customer service, and commitment to quality. With over 50 years of experience, they have become a trusted name in the diamond and jewelry industry. Their team of expert goldsmiths and diamond dealers can help customers find the perfect piece of jewelry for any occasion.Good to know
Customers should be aware that Franks Jewellers also offers a range of financial services such as pawnbroking and buyback options. This is a great option for customers who may need a short-term loan or want to sell their gold or jewelry.Reviews
Customers rave about Franks Jewellers' exceptional customer service and high-quality products. Many customers have commented on the friendly and knowledgeable staff who go above and beyond to help them find the perfect piece of jewelry. Overall, customers highly recommend Franks Jewellers for their expert craftsmanship and exceptional service.Amenities
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engraving service -
online shopping
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gift wrapping
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after-sales service
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on-site repairs
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custom design
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cleaning
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watch battery replacement
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stone setting
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prong tightening
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chain soldering
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clasp replacement
FAQ
What is the company's policy on conflict diamonds and are they certified by the Kimberley Process?
At Franks Jewellers, we only source diamonds from reputable suppliers who adhere to the Kimberley Process Certification Scheme. We do not tolerate conflict diamonds and are committed to ethical and responsible sourcing.What is the company's return policy for purchased diamonds?
We offer a 30-day return policy for purchased diamonds, provided they are in their original condition and packaging. The customer will receive a full refund or exchange for the diamond.How long does a typical repair take?
The duration of a repair depends on the extent of the damage and the work required. We aim to complete repairs within a week, but it may take longer if the repair is more complex. We will keep the customer updated and informed throughout the process.Do you offer any guarantees on your repairs?
Yes, we provide a 12-month guarantee on all repairs carried out by Franks Jewellers. If any issues arise within that period due to the repair, we will fix it at no additional cost to the customer.Can you provide references from previous customers who have used your repair services?
Yes, we can provide references upon request. We have many satisfied customers who have used our repair services and would be happy to share their positive experiences.Reviews
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Julian Lazarus
It must be an excellent jewellers as my father Frank started it in the late 1960’s . I’m very pleased it is still flourishing over 50 years later .
28-02-2023
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Andrew Smith
Friendly service. Great prices.
28-01-2023
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Lynne “Susloo” Edin
Amazing customer service here. Feels like a proper family business #shoplocal
28-12-2022
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Conrad Wyatt
I've just visited here today for a new watch battery, & the customer service was absolutely excellent. Very helpful in inquiring about my other watch. Will be using this shop again. Many thanks Regards Conrad.
28-05-2022
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Sofina Stockwell
Excellent service and reception when entering the store. This is my third time going in there and it’s never disappointing. Needed a battery replaced and it was done within literally two minutes. It was apparent that experience and skills result in expedient work. Very pleased and got what needed to be done. Thank you
28-05-2022
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Paul James
Closed Why . Its Monday
28-05-2022
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Remy Carter
Very professional & polite staff . Best price I have found for a silver chain , paid £20 more for similar chain elsewhere.
28-05-2020
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Michael Rose
Good service and very nice.
28-05-2020
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Zef Flick
Very friendly and helpful. =)
28-05-2019
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Andy Gill
Very helpful and quick service. Changed batteries in watches while i waited.
28-05-2019
