Fragrance House
Fragrance House is a leading supplier of flavours, fragrances, and aroma materials in the United Kingdom. The company provides high-quality products to a wide range of industries, including food and beverage, personal care, and household products. With a commitment to innovation and customer satisfaction, Fragrance House is dedicated to providing the best possible service to its clients. As a trusted supplier of materials and chemicals, the company is known for its expertise, reliability, and attention to detail.
Introduction to Fragrance House
Fragrance House is a UK-based company that specializes in the supply of flavours, fragrances, and aroma materials. Founded in 2005, the company has built a reputation for quality products and exceptional customer service. What makes Fragrance House unique is its commitment to sustainability and ethical sourcing of raw materials.Services & Products
Fragrance House offers a wide range of products and services to its clients. These include natural and synthetic fragrances, essential oils, aroma chemicals, and flavour solutions. The company also offers custom fragrance development services to businesses in various industries, including cosmetics, household products, and food and beverage.Location
Fragrance House is located on Worcester Road in Malvern, a picturesque town in Worcestershire, England. The area is known for its natural beauty, with the Malvern Hills providing a stunning backdrop. In the town center, customers can find a variety of shops, restaurants, and cafes. The nearest public transportation options are Malvern Link Train Station (1.1 miles), Great Malvern Train Station (1.3 miles), and Malvern Bus Station (0.8 miles).Benefits
Customers should choose Fragrance House for its high-quality products, exceptional customer service, and commitment to sustainability. The company's team of experienced perfumers and flavourists work tirelessly to create unique and innovative solutions that meet the needs of businesses in various industries. Fragrance House is also dedicated to reducing its environmental impact by using sustainable sourcing practices and reducing waste.Good to Know
Customers should be aware that Fragrance House only sells to businesses and does not offer products directly to consumers. Additionally, the company requires a minimum order quantity for some of its products.Reviews
Customers rave about Fragrance House's products and customer service. Many praise the company's ability to create custom fragrances that perfectly match their brand's identity. Reviewers also appreciate the company's commitment to sustainability and ethical sourcing practices.Amenities
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material -
chemical
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sample
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catalog
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delivery
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customization
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consultation
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packaging
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sourcing
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testing
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certification
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technical support
FAQ
What types of fragrances and flavors do you offer?
We offer a wide range of fragrances and flavors, including floral, fruity, spicy, and woody scents. Our flavors include sweet, savory, and spicy options, as well as custom blends to meet your specific needs.Can you provide custom fragrances or flavors that meet our specific needs?
Yes, we specialize in creating custom fragrances and flavors tailored to your specific needs. Our team of experts will work with you to develop a unique scent or flavor that aligns with your brand and product.What is your minimum order quantity for fragrances and flavors?
Our minimum order quantity for fragrances and flavors varies depending on the specific product and quantity needed. Please contact us for more information and a personalized quote.What is your turnaround time for production and delivery?
Our turnaround time for production and delivery varies depending on the specific product and quantity needed. However, we strive to provide fast and efficient service and will work with you to meet your timeline requirements.Do you have any certifications or quality control measures in place to ensure the purity and safety of your fragrances and flavors?
Yes, we have a number of certifications and quality control measures in place to ensure the purity and safety of our fragrances and flavors. These include ISO 9001 certification and adherence to Good Manufacturing Practices (GMP). We also conduct rigorous testing and analysis on all of our products to ensure they meet our high standards for quality and safety.Reviews
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Abby Marsden
Ordered yesterday on the website and arrived this morning! Gorgeous perfumes at a great price. Fantastic service thank you!
04-06-2023
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Sally Harding
I tried to order some perfume for my daughter’s birthday and somehow missed clicking something to complete the order. Didn’t realise until I didn’t get an email confirming the order by the next day. Thinking that I’d done it properly I rang Fragrance House to double check and actually got to speak to a nice man very quickly, none of the automated on hold call system - so refreshing! He confirmed no order had gone through so I completed another order and made sure I did it properly this time! I’d missed that day’s deadline for posting so it went out next day which was Saturday and was delivered Sunday! Excellent service from Fragrance House and Royal Mail. Not only that but within minutes of actually placing my order, the nice man rang me to confirm I had indeed done it right this time! Now that’s excellent customer service. Thank you nice man!
28-05-2023
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Domonique Young
18-04-2023
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Eve Winker
What an amazing place. A wonderful wide selection of fine fragrances and fantastic professional knowledgeable staff that absolutely know their product range inside and out. I am so impressed - we are very lucky to have this shop in Malvern !
18-03-2023
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H L
Ordered on the 30th of November, paid for royal mail 24 shipping. Was told it was shipped on the 30th of November but going by the tracking it wasn't shipped until the 4th of December. I emailed them to ask where the item was and they are blaming the strikes. If it was sent when it was supposed to be sent it would be here by now! Terrible customer service, they should be refunding me the shipping I paid for! EDIT: Totally understand the strikes but never got a warning of the possible delays until after purchase! It's now the 9th dec and I still have no parcel! It's not left England. Customer service is a joke, I know how royal mail works! Very patronising and rude. Also any other company would refund the delivery fee if they knew the parcel was not going to be delivered within 24 hours with the strikes! So guys if you want to wait 2 weeks for your parcels, go ahead and buy! You get lovely, patronising customer service too!
18-12-2022
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R H
Ordered online. Click and collect. Fast service. Polite man in store. Thanked us for our custom. Will order again for sure 👍🏼
18-12-2022
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Jan Cleary
18-11-2022
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Paul Crawford
Excellent prices Brilliant customer service, fast delivery , Perfect.
18-11-2022
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B GREEN
18-10-2022
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J 1uk
18-08-2022
