Foxtons Notting Hill Estate Agents

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Reviews

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  Olivia Byrd

  The property management team has been continuously ignorant of any issues raised (which there have been plenty), not to mention the lack of care taken towards the apartment in the first place. There were maintenance issues apparent when we arrived, and we made the property manager aware of them. In addition, a previously cracked window had completely shattered and no one gave any attention to this. A broken window on glass carpet, not to mention in the dead of winter, and the property managers did not even bother to tell the landlord herself. After two months, we still had not received a response, to any email, phone call, posting, etc. Now, almost at the end of the lease, more serious issues have come up and no surprise: NO ACTION. This team is unprofessional, inconsiderate, and completely off the grid. I would highly suggest staying away from this business if possible. Save yourself the headache!

  21-05-2023
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  Miao Ju

  Worst Agent I’ve seen!!!!!!Totally a scam. Rent a flat which is terrible. When I moved in, it’s dirty and there full of Landlord’s personal item like towels and bedsheet and socks. For the first whole month, there is no hot water at all. The boiler has been leaking for 6 months. The dishwasher has been broken for 3 months. The property manger was ignoring all issues and never able to be reached. Advice: if you’d like to live a happy life, never rent any property from here.

  19-05-2023
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  Beatrice Ruiz

  When I started my flat search a few weeks ago, I was so convinced that Foxtons Notting Hill was going to be THE one helping me based on how beautiful their website is, the great first impression they give, etc. To my HUGE surprise, the agent that got my enquiries, was never available, very dry, unhelpful, and even defensive in his answers, when there were answers which was basically 2/10 times, to the point that I gave up and moved on to find another real estate agency in the neighborhood. To add to the lack of interest, proactivity, or even reactivity as it has been like trying to work with a cactus, don't trust what you see on the website... the postings look beautiful but reality is VERY different, and most of the times they don't put down flats that were let weeks ago, so it's a waste of time for everyone. Overall, I'm sad to say that this office or better said this agent, jorge balcalceres, has been very disappointing, completely uninterested in interacting, giving a good service, or at least answer. Whether you are looking for your new home in person or from abroad, you need some support, good customer service, and, at least, good manners. Maybe, Foxtons as a company don't give them commissions, hence the disengagement? Every other agency is superbusy too and yet they do a great job. I really hope my next experience with another agent will be different, so I can update this review.

  19-05-2023
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  Sebastian Lister

  Really impressed with the service at Foxtons. We were looking to rent a flat and Lydia went out of her way to make the whole process stress-free and straightforward. Thank you very much!

  26-04-2023
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  Héloïse Frixon

  /!\ FOLLOW UP WITH THEM AND HOLD THEIR HANDS OTHERWISE YOU WILL NEVER SEE YOUR MONEY BACK /!\ This was the first review that I have shared for Foxtons back in August 2020 : "Claudia has been very helpful in helping my friend and I to find the perfect flat in Nottinghill. As an active listener, she has been a real pleasure to discuss with. The renting process has been smooth and clear. I highly recommend Foxtons for its professionalism, responsiveness and client experience. 👍🏼" Indeed, the process was clear and the team was responsive. But when it came to moving out the entire communication and process became very chaotic. The point of contact kept changing, it took them almost 1 year to send our deposit back (even though we claimed for it within the requested laps time), they didn't check on the property after the cleaner came , which cost us an extra 375£ of cleaning services. (we had to give the keys back before the cleaner arrived so we couldn't do it ourselves). In short FOLLOW UP WITH THEM AND CHASE THEM or you will have to pay for their lack of professionalism.

  26-04-2023
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  Fabio Borba

  Great job from Ashley and foxtons notting hill team on a trickly sales for us! Thanks guys!!

  26-03-2023
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  Guillaume THOMAS

  Ashley Fawcett was my agent and he did an amazing work. Always available and I could only recommend getting his service. I was regularly in touch with him and Ashley never failed to respond to any of my enquiries. Very good job!

  26-03-2023
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  Melinda A

  Carmine is one of the best agents I've ever had the pleasure of meeting. He is smart, focused, and has a 6th sense at knowing what will fit your requirements. Very thankful for his help!

  26-02-2023
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  David Stewart

  Had a fantastic experience with Umed. Extremely professional, respectful, patient and hard working.

  26-12-2022
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  Summer Bywater

  Mirjan was extremely professional and friendly🙌

  26-11-2022