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Housing Utility Companies

Forward Thanet

Forward Thanet is a leading housing utility company that operates in the public sector and society. Based in England, the company is committed to providing high-quality housing services to its customers. With a focus on sustainability and innovation, Forward Thanet is dedicated to improving the lives of individuals and communities across the United Kingdom.

Introduction to Forward Thanet

Forward Thanet is a housing utility company based in Market Drayton, England. The company was established with the purpose of providing affordable and comfortable housing to people in need. What makes this company unique is its commitment to the public sector and society. They prioritize the well-being of their customers and aim to create a positive impact on the community they serve.

Services & products

Forward Thanet offers a range of services to its customers, including affordable housing and utility services. They provide various options for housing, including apartments and single-family homes. In addition, they offer utility services such as gas, electricity, and water. Customers can also benefit from their repair and maintenance services.

Location

Located at Mill Lane House, Mill Ln, Margate CT9 1LB, Forward Thanet is situated in a bustling area of Market Drayton. The area is home to various businesses, including restaurants, shops, and entertainment venues. Customers can expect a lively atmosphere and a diverse range of activities to enjoy. The company is easily accessible by public transportation, with the closest options being the Margate train station, the Mill Lane bus stop, and the Dane Valley bus stop.

Benefits

Forward Thanet stands out from other companies in the same industry due to their commitment to providing affordable housing and utility services to the public sector. They prioritize the well-being of their customers and aim to create a positive impact on the community they serve. Their repair and maintenance services ensure that customers can enjoy a comfortable living environment without worrying about unexpected issues.

Good to know

Customers should be aware that Forward Thanet may have specific eligibility criteria for their services. They should contact the company directly to inquire about their services and eligibility requirements.

Reviews

Customers have praised Forward Thanet for their affordable housing options and excellent customer service. They appreciate the company's commitment to creating a positive impact on the community and providing comfortable living environments.

Amenities

  • amenity
    emergency assistance
  • amenity
    security system
  • amenity
    customer support

FAQ

How do you calculate the charges for your utility services?

We calculate charges for our utility services based on usage and the specific service being provided. Our rates are set by regulatory agencies and are designed to be fair and reasonable for our customers. 

What types of services do you provide for housing utilities?

We provide a variety of utility services for housing including electricity, gas, water, and sewage. We also offer programs to help customers manage their energy use and reduce their bills. Additionally, we provide assistance with setting up new utility services for customers moving into a new home. 

Can you provide information on your customer service policies and procedures?

Absolutely! We strive to provide excellent customer service and have policies and procedures in place to ensure that we meet our customers' needs. Our customer service team is available to assist with billing inquiries, service requests, and emergency situations. We also have resources available on our website for customers to access at any time. 

Do you offer any discounts or special programs for customers with financial difficulties?

Yes, we offer various programs and discounts for customers who are experiencing financial difficulties. These programs include bill payment assistance, energy assistance, and budget billing programs. We understand that our services are essential and want to make sure that all of our customers have access to them. 

How do you handle and respond to emergency situations or utility outages?

We take emergency situations and utility outages very seriously and have procedures in place to address them promptly. Our customers can report outages or emergencies 24/7 through our customer service line, and we have teams on standby to respond to these situations. We also provide regular updates to customers during outages and work quickly to restore services as soon as possible.  

Reviews

  • Grant Davis

    Help people must always be a good thing.well done to anyone who works there been there myself on more than a few times 👍💯👍

    18-07-2022
  • jay bailey

    One of the worst clinic. Most of staff don't understand anything about addiction and mental health.. people come out of the clinic worse... Laura at clinic is unsympathetic and very rude... Try to find another clinic if you really wont to get better an well. .. as by the time you have had sessions at this clinic you will have more mental health issues than before you joined.

    18-06-2022
  • Katie Lamb

    Stay well away!! This rude and obnoxious doctor told me that mental health does not cause addiction! This man is dangerous. Seriously lacking in empathy or understanding for someone with not only serious health issues but also Adhd and BPD which there is literature all over the world to tell you these both can lead to addiction. The most rude doctor I have come across, I was absolutely disgusted in how he spoke to me and treated me. He should be struck off for his attitude alone let alone his clear lack of knowledge. A bully to women from the way he talks to them, I would never even allow my partner to talk to me like that. A disgusting man.

    18-06-2021
  • Gaynor Keenan

    Coz its for addicts

    18-06-2020