Forth Medical Group - Bannockburn
Forth Medical Group Bannockburn is a healthcare and medicine company located in Stirling, Scotland. As a medical group, they offer a wide range of medical services to their patients. Their mission is to provide the highest quality of care to their patients and to improve the overall health of their community. With a team of experienced healthcare professionals, Forth Medical Group Bannockburn is dedicated to providing personalized and compassionate care to each and every patient they serve.
Introduction to Forth Medical Group Bannockburn
Forth Medical Group Bannockburn is a healthcare and medical group located in Stirling, Scotland. The company was founded with the goal of providing top-quality medical services to the local community. What makes this company unique is their commitment to personalized care for each patient, as well as their use of cutting-edge medical technology.Services & Products
Forth Medical Group Bannockburn offers a variety of medical services, including general check-ups, vaccinations, and diagnostic testing. They also specialize in chronic disease management and mental health services. Customers can purchase medical supplies and equipment from the company as well.Location
Located in Bannockburn, Stirling, Forth Medical Group Bannockburn is in a bustling area with many other businesses nearby. Customers can expect to find restaurants, cafes, and shops in the surrounding area. The closest public transportation options are the Bannockburn train station, which is 0.6 miles away, and the Bannockburn bus station, which is 0.3 miles away.Benefits
Customers should choose Forth Medical Group Bannockburn because of their commitment to providing personalized care to each patient. The company uses the latest medical technology to ensure accurate diagnoses and effective treatments. Additionally, the staff is highly trained and experienced in their respective fields.Good to Know
Customers should be aware that Forth Medical Group Bannockburn operates by appointment only. They should also be prepared to provide their medical history and any relevant information about their condition when scheduling an appointment.Reviews
Customers have praised Forth Medical Group Bannockburn for their professionalism, expertise, and personalized care. Many have noted that the staff is friendly and knowledgeable, and that the facilities are clean and well-maintained. Overall, customers have had positive experiences with the company and would recommend it to others.Amenities
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appointment scheduling -
telemedicine
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online bill payment
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insurance acceptance
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wheelchair accessible
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on-site lab
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extended hours
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patient portal
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specialty care
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primary care
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prescription refills
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vaccinations
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health screenings
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imaging services
FAQ
What specific medical services do you offer?
We offer a wide range of medical services including general check-ups, consultations, and treatments for various illnesses and conditions. We also offer specialized services such as pediatric care, women's health, and mental health services.Do you accept my insurance plan?
We accept most major insurance plans, but it's always best to check with your provider to confirm. We also offer self-pay options for those without insurance or whose insurance we don't accept.Are all the medical professionals in your group licensed and certified?
Yes, all of our medical professionals are licensed and certified in their respective fields. We ensure that our staff meets the highest standards of education and training to provide the best possible care for our patients.What is your policy on emergency appointments?
We understand that emergencies can happen at any time, and we do our best to accommodate all emergency appointments as quickly as possible. If you have a medical emergency, please call 911 or go to the nearest emergency room.How do you ensure patient confidentiality?
We take patient confidentiality very seriously and have strict policies in place to protect your personal information. Our staff is trained to maintain confidentiality and we use secure systems for storing and transmitting patient data. We also comply with all applicable laws and regulations related to patient privacy.Reviews
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ShirleyAnne McCormack
Got a letter to make an appointment post having bloods done I’ve been trying to make an appointment for 3weeks now calling every morning at 8.30am to be told every morning it’s not an emergency no appointments it’s soul destroying no one will tell me why I have to make the appointment just that it’s not important so it’s not priority even though they sent the letter to make the appointment to me . It used to be a fantastic gp surgery it’s been run into the ground with no empathy or care just rudeness and abruptness whenever you call
28-04-2023
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Alistair Skakles
I have been a patient at both Alloa initially and currently Bannockburn since August 2022. They have consistently given them enough notice to get my prescription together and they constantly messed it up. My meds are for anxiety and stress and they constantly add to this condition. Alloa - Prescription refused because someone questioned where I got my last meds from while I was in Denny. I had to take a picture of my meds box with a label to prove this to them. They subsequently said someone had read my notes wrong! Prescription then final sent to Lloyd Pharmacy Alloa. Reordered via the app went into Lloyds Alloa 5-6 days later - not received. They had it at reception as they thought I would pick it up - why did they send it to the pharmacy the last time and not this time? Bannockburn - given weeks notice several times. Phoned up to check at pharmacy Lloyds Bannockburn not there. Second time handed in to local pharmacy in bannockburn. Sent the Prescription to Lloyds. Went into Lloyds to pick up and only just received it. Had to wait there and then for something that was requested a week before. Surgery said updated to Bannockburn Pharmacy going forward wouldn't happen again. Due to my experiences, I found an app Healthera that would allow delivery to my door which I hoped would make things better -not so! Order via the app on 2nd April. Acknowledged on the 3rd April but up until Good Friday nothing. Messaged Cambusbarron Pharmacy via the app on Friday, they responded today and didn't have it and suggested phoning Bannockburn Pharmacy who didn't have it either. Phoned the Surgery in Bannockburn and advised it had been sent to Lloyds Bannockburn. The person I spoke to fobbed me off with excuses: we are only human, new people, only made the mistake once. Twice actually from the same surgery. Asked for details of Practice Manager to raise a complaint and was dissuaded from doing so , see fobbing off comments. Phoned Lloyds Bannockburn to be informed that they had only just received it from the surgery TODAY and that I should wait until after 16:00 Hrs before coming to collect. Everyone makes mistakes but these are a catalogue of mistakes that I am sure other people are experiencing too.
28-04-2023
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Eleanor Conway
The worst practice ever there are no appointments or doctors they are simply a clinic making money and changing their name its so the worst bad so very glad nhs services understand number 32 in the queue is constant that's why they change their name only brokers of health to refer you its sad
28-04-2023
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Lesley Ann Savage
A few of the staff are great (Dr Buckley is brilliant), however the majority are inadequate and unprofessional. No continuity of care. This was a great practice prior to the restructuring, most of the fantastic gp’s and nurses moved on immediately. This practice is constantly making dangerous mistakes either by actions or omissions. I have over 30 years experience in the nhs and have never seen poor performance as in this practice. There is nothing holistic about their model of care, bitterly disappointed. They should be examined by the care quality commissioners urgently.
28-02-2023
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Basim Aqeel
Useless staff, waste of time, they are not bothering at all,
28-12-2022
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Veronica Jack
one of the worst practice going never get appointment.. They cancel your appointment but don’t rebook you another one you have to go back through the whole phoning back up there is no patient care in this practice
28-11-2022
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sarah mitchell
Absolutely shocking called once a few month ago and was told that me not being able to breathe properly was not an emergency and there was nothing they could do, which I don’t think is for a receptionist to decide considering they are not a qualified doctor. I have called 3 times today as in excruciating pain and was told they had no appointments at 9:30am and I was to wait till 6 pm to go to out of hours. Update - This practice is absolutely useless. I called over the phone to get my prescription which was all fine and I was told to go to the pharmacy the following day so I went, They hadn’t received any prescription for me at all and told me to call the doctors so I did and they told me to go in the next day to collect it. I went the next day and there was still no prescription for me so long story short three weeks later I still don’t have my regular daily medication which I have now had to come of due to being off it for three weeks cold turkey…. This practice has no time or effort for anyone.
28-11-2022
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Mario Poolman
Surgery opens at 08:00. It's 10:23 and the phone lines still say the surgery is closed. Not just Bannockburn, ALL Forth Medical Group services. Terrible.
28-10-2022
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Syed Hussain
Shocking service never get an appointment
28-09-2022
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Olga Mausch - Dębowska
At 10 am, I was still in position 32nd in a queue. Service is totally ineffective. Update do I was waiting for my phone to be answered for almost 5 hours. The number of people in the queue was slowly going down. From time to time I was calling them from a different phone just to check the length of a queue. A some point I have discovered that though I am 6th in a queue - the practice is closed for the afternoon. I am worried that it means there is a fake queue system - and has nothing to do with how quickly receptionists answer theirs phones.
28-09-2022
