Forest Dene Residential Care Home - Sanctuary Care
Forest Dene Residential Care Home, part of the Sanctuary Care group, is a nursing home located in London, England. They provide healthcare and medicine services to their residents in a comfortable and caring environment.
Introduction to Forest Dene Residential Care Home Sanctuary Care
Forest Dene Residential Care Home, owned by Sanctuary Care, has been providing care for elderly residents for over 30 years. The home aims to make residents feel at home and offers a comfortable and homely environment. What makes this company unique is its focus on care that is tailored to meet individual needs. The company believes in treating people with dignity and respect, and making their lives as enjoyable and fulfilling as possible.Services & products
Forest Dene Residential Care Home offers a range of services, including nursing care, residential care, and dementia care. The home has a team of experienced and qualified staff who provide 24-hour care to residents. The home also offers a range of activities and events to keep residents active and engaged.Location
Forest Dene Residential Care Home is located in the beautiful area of Hermon Hill in London. The area is quiet and peaceful, with plenty of green spaces to enjoy. The home is conveniently located near public transportation options, with the nearest bus stop just a 5-minute walk away. The three closest public transportation options are the bus stop on Hermon Hill, the tube station at Snaresbrook, and the overground station at Wood Street.Benefits
Forest Dene Residential Care Home is the ideal choice for those looking for high-quality care in a warm and welcoming environment. The home offers a range of services to meet the individual needs of residents, and the staff are committed to providing the best possible care. Residents can enjoy a range of activities and events, and the home is located in a peaceful and relaxing area.Good to know
Customers should be aware that Forest Dene Residential Care Home is a home for elderly residents who require care. The home is not suitable for those who do not require care or for those who require specialist medical treatment.Reviews
Customers have praised Forest Dene Residential Care Home for its warm and welcoming environment, and the high-quality care provided by the staff. Residents have enjoyed the range of activities and events on offer, and have felt well looked-after by the staff. Overall, customers have been very satisfied with the care and service provided by Forest Dene Residential Care Home.Amenities
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wheelchair accessibility -
private rooms
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recreational activities
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specialized care
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meal service
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housekeeping
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social programs
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emergency response system
FAQ
What is the staff-to-patient ratio in your nursing home?
At Forest Dene Residential Care Home, we take pride in our high staff-to-patient ratio to ensure that our residents receive the best care possible. Our staffing levels are regularly reviewed to meet the changing needs of our patients.Are there any specialized care services provided for patients with specific medical conditions?
Yes, we offer specialized care services for patients with specific medical conditions, such as dementia, Parkinson's disease, and stroke. Our staff is trained to provide personalized care to meet the unique needs of each patient.Can families visit their loved ones at any time or are there specific visiting hours?
We understand the importance of family and friends in the lives of our patients, and that's why we encourage visits from loved ones at any time. We don't have set visiting hours, and visitors are welcome to spend as much time as they want with their loved ones.How do you ensure the safety and security of your patients?
The safety and security of our patients are our top priority, and we have implemented various measures to ensure their well-being. We have a 24-hour security system, CCTV cameras, and trained staff who are always vigilant. We also conduct regular safety and risk assessments to identify and address any potential hazards.Are there any additional fees or hidden costs that patients or their families should be aware of?
We strive to be transparent with our pricing and do not have any hidden costs or fees. We provide a comprehensive list of our services and associated costs to our patients and their families, and we are always available to answer any questions they may have.Reviews
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Andrea Walter
Ww went to visit to view and the staff were amazing and the home looked clean and tidy and the interactions with residents was positive, kind and respectful.
26-10-2022
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clare manning
My lovely Mum has been a resident at Forest Dene for just over two years. The home has wonderful, caring staff. They always have time for a chat whenever I visit and tell me how my Mum is doing. My Mum is always well cared for and looked after. Her room is spacious and she has a safe and secure garden to go to if she wants to. The home is very clean. This is one of the best care homes I have seen. I have visited many homes across London during my time working for the ambulance service so I have seen a plethora of examples. Forest Dene stands out as one of the best. I highly recommend this home.
26-07-2022
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Terry Manning
Forest Dene is a fantastic care home with friendly caring staff. My wife has been a resident there for more than two years and I have always felt confident that she would receive the best attention and care possible. Many of the carers have been there at least since I’ve known the place with staff turnover seeming to be low. The rooms are spacious and comfortable and the gardens pleasant. I highly recommend Forest Dene as a home for your loved ones.
26-07-2022
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Hazel MA
My mum, who is 96, has been in Forest Dene for just over 7 years with Dementia & has always been treated very well. Her dementia is now very advanced & the care staff are still doing everything they can to keep mum comfortable & look after her with compassion. Everyone who works at Forest Dene is friendly, my experience is that the residents are treated with courtesy & respect. Any medical problems that may arise are very quickly dealt with, for example a few years ago mum was taken ill very suddenly & if the care staff had not acted as quickly as they did mum would probably not have survived. Some of the care staff have been at the home for many years, therefore know the residents & their families very well. Yes the building is old but over the last few years a lot of work has been carried out there, including updating all the bathrooms & I believe that this is ongoing. I have not personally witnessed any neglect issues at the home either with mum or any other residents.
26-07-2022
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Connie Reed
My mum has been in this home for 6years always found the staff very helpful it is always kept nice and clean my mum as dementia so she not easy but care is she get is first class Mrs Sheila Beackon family
26-07-2022
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Lyn Maskell
My mum has been at Forest Dene for 8 years now. The staff are so caring and attentive and the home is always clean and fresh. I spend a lot of time there with my mother and see first hand how hard the carers work and how they go the extra mile to keep everyone happy (which as I know is not always easy). My family have always been extremely happy with the care given to my mum, particularly over the last couple of years due to covid where we were kept fully informed and the residence well-being was paramount to the care team.
26-07-2022
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Hannah Temour
Went to visit my loved uncle today at Forest Dene, what a heartbreaking visit. Devastated by the lack of care or shall I say no care. On the way back from the garden one of the residents lay across the floor whilst the carer played on her phone. Its not until we ASKED HER to help him of the floor that she came over and ASKED HIM to move, she made NO EFFORT to move the helpless man of the floor. The house itself is horrendously old and feels cold, no sense of love or safety. The whole place was horrible. The residents looked so awfully sad and unhappy. There was not a member of staff in sight. Considering the residents were sitting around the communal areas. I cant believe this establishment is actually up and running. I would never leave my loved one there. Think twice before you consider Forest Dene. I'm only giving it 1 star as I couldn't write this review without rating it. But it is a 0.
26-07-2022
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James Howard
The carer staff are committed and nice, but the food is pretty terrible during weekdays. There’s a severe lack of fresh fruit available, despite multiple requests over weeks/months. Pretty much everything seems to be made from packets/tins, with cost being the biggest factor rather than nutrition unfortunately.
26-05-2022
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Mohammed Islam
26-05-2021
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Alex
Fantastic staff and just a great place to visit
26-05-2021
